We prefered the Pousada Inn, with quiet and nicely renovated rooms. Rooms in the regular Inn look a bit oldfashioned. Nice terrace restaurant on upper floor with good food in the middle of the old city district. Really nice service.

Stayed in March 2024

Room could be a little bigger.

Location. Staff.

Stayed in January 2024

Nothing

Beautiful heritage rooms Staff were wonderful

Stayed in February 2024

Would have liked a separation between the shower stall and the bowl and sink, so those areas could stay dry. Would have liked more hand towels and a floor mat in the bathroom. Also they are a little short staffed during the peak breakfast time.

Old heritage property. Loved the ambiance and the galleries and antiques.

Stayed in February 2024

The beds were extremely hard and the wifi wasn’t strong

The property was in the Portuguese Quarter and great location. Facilities were what I would expect for this style of Hotel.The staff were excellent even turnining on the jacuzzi for us to relax in. The hotel restaurant was also good value

Stayed in November 2023

Old world charm, location

Stayed in March 2023

breakfast was so so.

location and building

Stayed in March 2023

breakfasts did not start at 8:00 hrs but mostly at 8:30 hrs.

excellent location, spacious and clean room, nice atmosphere, next time in Goa definitely I will stay again at this hotel

Stayed in March 2023

None

Every thing ..including the interiors

Stayed in February 2023

na

clean and central to everything

Stayed in February 2023

We booked a deluxe double room on the understanding from the cost and how the room was promoted as the best room type at Panjim Pousada that this would be a large, airy boutique hotel room with a luxury heritage feel. It was not. If you have been staying in hostel dorms and want a treat of a room for yourself, then this would fit the bill. If you want luxury and are expecting a boutique hotel, then you will be very disappointed with the room. The deluxe double room definitely did not meet our expectations, and the photos were misleading regarding the size of the room and the overall finish and terrace access. In addition to the finish, our room was also split level making the small room even smaller so in order to open our suitcases we had to make space by moving furniture. It was a small double room in need of redecorating/maintenance and felt overpriced for what we paid. We spoke to the front desk about changing or upgrading our room and they were polite and helpful, but the hotel was fully booked so we could not change to a better room. It is unclear online, but I would recommend from our experience that future travellers wanting a boutique hotel experience do not stay here, perhaps instead stay in the Panjim Inn where there are "superior" room offerings, which we now understand to be a higher level room than "deluxe". Overall the heritage building is beautiful but it does need a lot of TLC and better maintaining as the overall feeling was that it was falling into disrepair. Also the bathroom is quite grotty (see my photo) which is not shown clearly in the advertised photos. We appreciate this is an old colonial building so is never going to be brand new, however the state of maintenance was not clearly advertised in the photos which from our experience were misleading. I recommend future travellers ask to see the room first to avoid disappointment.

Staff were very welcoming, helpful, and friendly. The location is great right in the centre of the old Latin Quarter. The property itself is a heritage property but needs some TLC and maintenance. We have absolutely no complaints with the hotel staff all were lovely and helpful - our complaint is with how the hotel is maintained and advertised misleadingly.

Stayed in December 2022

location

Stayed in December 2022

The quality of food and desserts in the restaurant can be improved. One of the waiters wore a grumpy look (maybe, overworked and tired to manage the Christmas rush). There are two nearby properties run by the same group "Panjim Inn" and the "Panjim Pousada", creating confusion. The picture you see on the website is of Panjim Inn. Panjim Pousada is a few steps away, and the exterior is not so impressive. Customers should be aware of this and make his/her choice.

The breakfast was quite good. Variety could be introduced with the tea-bags (Darjeeling / Assam / Green, etc.) to suit different tastes.

Stayed in December 2022

my very expensive pair of goggles was never traced, despite several requests after check out!

it was simple but professional with LOCAL staff thus info easy

Stayed in September 2022

na

perfect location for panjim day sights and nightouts

Stayed in September 2022

Better utilisation of the breakfast area as well the breakfast menu

The food menu includes typical Goan dishes which I found very authentic and delicious

Stayed in September 2022

There's nothing at all unlikeable about this beautiful haven in a historical neighborhood of Goa - Fontainhas!

The grandeur of a heritage home at the price of a normal hotel room. The entire hotel has a wonderful aesthetic appearance and has many stories to tell, intertwined with the history of Goa. Well managed and ongoing maintenance done very meticulously.

Stayed in July 2022

did nt get room I had booked in heritage wing

location

Stayed in April 2022

All are good

Stayed in April 2022

Prime location as city center is walking distance.

Stayed in March 2022

Room could be larger

Breakfast not bad. Location awesome

Stayed in December 2021

complimentary breakfast could have been better

nice location right in heart of colourful city

Stayed in December 2021

Historical, vintage furniture and decor. It is also small and feels intimate. Our room had a lovely, spacious balcony.

Stayed in January 2024

broken glass and rubbish strewn along the practically inaccessible beach. one extremely dull restaurant with no outside seating and microwaved food .crazy to have to sit inside . run down cabins . no facilities nearby

nothing

Stayed in March 2023