Think the drinks weren’t 5 star. Could work on that

The way the staff treat you always accommodating

Stayed in April 2024

Food me u need to be varied

Ambience

Stayed in May 2024

The picnic arrangements could have been better, especially the packed food. It was also a little more expensive than it should have been. It can be priced more reasonably.

The staff were very polite and helpful , the housekeeping staff as well as the F&B and front desk. The swimming pool and the Jacuzzi were excellent and we loved both. The restaurant had a good variety of tasty food and the forest trek near the hotel was also a great experience.

Stayed in April 2024

Nothing really .

Amazing hospitality , beautiful property in the midst of nature , attention to detail, great food n drink options .

Stayed in April 2024

There is nothing that I could have wanted better

Hospitality as good as it can get. Everything about this property is exceptional. All the staff is at your service all the time !

Stayed in April 2024

Nothing

Excellent. By far one of the best star properties we have stayed at.

Stayed in March 2024

There was nothing to dislike

Everything, especially their hospitality

Stayed in March 2024

Matteress could have been softer

Stayed in March 2024

Nothing

Location is awsome, romantic. Food is great

Stayed in February 2024

There was nothing to dislike

Everything was fantastic

Stayed in March 2024

Nothing

The hospitality was outstanding!!

Stayed in March 2024

Nothing

Location, staff, food, spa treatments. Very well managed property. Authentic, very friendly and proud staff. Perfect mountain destination. Visited March 2024.

Stayed in March 2024

Magical situation. Service was 2nd to none.

Stayed in March 2024

Nothing

The Royal ambience, the warm wood flooring and paneling

Stayed in February 2024

There is nothing we didn’t like.

Everything about this hotel is wonderful , the staff the location and the whole very personalised experience.

Stayed in February 2024

The only complaint I had was that there was not decent coffee in the rooms. They had little sachets of Nescafe, but for a better customer experience, they could have better coffeemakers with pods or at least the filter bags of coffee that are much more premium. They could also have better entertainment in the room (i.e. English movie TV channels, Netflix availability, etc.)

The best thing about the hotel is the location - it is nestled in a forest and is quiet and "out of the way." The hot tub is by far my favorite place in the hotel. You can sit in the outdoor hot tub with steam coming off the water while looking out over snowy forest and mountain views. It was breathtaking! The pool area is lovely as well, and the staff are incredible....almost too helpful. The breakfast was amazing every day and in such a gorgeous setting as well. There were yoga activities and kids activities during the day, and I enjoyed reading in the quiet lounges along the side of the hotel. I had a wonderful experience traveling around Shimla and Narkana and the surrounding areas - all set up by the helpful hotel concierge/staff. It was a heavenly vacation away from the bustle during Chinese New Year.

Stayed in February 2024

Nothing

The location is excellent. The staff is very friendly, welcoming and attentive. The quality of food and the service were great. The resort offers all the amenities to make our stay enjoyable. There are also some very nice trails around the resort in the beautiful cedar forest. These were one of the best holidays we've had so far.

Stayed in January 2024

Brilliant property, exceptional service - one of the best experiences I have had.

Stayed in January 2024

Opportunity for a larger number of activities/more experienced activity guides

Wildflower Hall is amazing - it is hard to describe how incredible this place is - maybe the best proof is that I extended my stay from 6 days to 10 days The location is stunning, particularly the terrace for breakfast The swimming pool & very warm hot tub overlooking the mountains insane And the staff incredibly warm and generous The extra touches like tasty snacks in the room, beautiful gifts & incredible experience of a private lunch for two with a cinema and rose petals turned this from great too exceptional

Stayed in January 2024

Food choices specially breakfast!

The service provided by the staff, the location!

Stayed in December 2023

The restaurant food could have been a little better. The flavour profile for the dishes we ordered was not upto the mark. Particularly for the price you pay for a meal.

The breakfast was beyond what we were expecting. A wide array of cuisines and everything was made to order and fresh!

Stayed in November 2023

Loved Everybit of our stay.

Stayed in November 2023

May be more options for Lunch and Dinner in the menu.

Everything!!

Stayed in November 2023

Limited dining options

Amazing property with spectacular views. It's a castle hidden in the Himalayas. The staff is very courteous.

Stayed in October 2023