100 Meter Road, 44001 Erbil, Iraq
#17 of 61 hotels in Erbil
Guests' ChoiceBased on 373 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.2
Facilities
8.6
Staff
8.9
Value for money
7.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Tom
United KingdomI liked everything
Stayed two times during my Kurdistan tour. I reckon that this hotel deserves a much better rating than 8.5, so I will review it twice to help their score. Everything was first class - especially the reception staff. The breakfast was the most memorable, in the beautiful restaurant with excellent food. Superb fitness room and pool. Highly recommended.
Stayed in April 2024
Reviewed: 27 April 2024
Tom
United KingdomI loved all of it
Fabulous reception staff. Lovely room. The restaurant + food was outstanding. Terrific fitness room.
Stayed in April 2024
Reviewed: 15 April 2024
Abdullatif
IraqAll good
Clean and the breakfast and coffee were amazing, the stuff is professional.
Stayed in April 2024
Reviewed: 3 April 2024
Mustafa
IraqMany of the facilities don’t seem to be a five star hotel
The staff were nice and friendly The restaurant and it’s staff were very good
Stayed in April 2024
Reviewed: 31 January 2024
Imad
Iraq-
Room size, view, cleanness, staff, services, breakfast and location, ...etc
Stayed in January 2024
Reviewed: 7 January 2024
Farzaneh
IranEverything was great very comfortable and clean
Stayed in November 2023
Reviewed: 4 January 2024
Kati
FinlandVery nice and spacious room.
Stayed in December 2023
Reviewed: 9 December 2023
Maryam
IranBreakfast variety, stained shower curtain
Not noisy, clean spacious rooms
Stayed in December 2023
Reviewed: 23 November 2023
Basil
SwedenThe party is loud in the party hall next to the hotel. The price is high.
Restaurant management is not good. The workers are good, but the person in charge of the restaurant is unprofessional.
Stayed in October 2023
Reviewed: 29 October 2023
Osama
IraqThe exchange rate of the dollar is according to the black market. The card is not dealt with according to the reservation through the application. They inquire about the card only if the customer agrees to the exchange rate of the dinar on the black market, which is a 25% difference from the official price.
Large room size
Stayed in October 2023
Reviewed: 14 October 2023
Mohammed
IraqNA
Good hotel with perfect location and high security
Stayed in October 2023
Reviewed: 9 October 2023
Zaidoon
United StatesThe room is very clean and very good
Stayed in October 2023
Reviewed: 3 October 2023
Walid
Palestinian TerritoryTwo aspects of this hotel did not meet my preferences. Firstly, during breakfast and lunch, I couldn't find disposable cups, which I've come to prefer due to the ongoing pandemic. Secondly, the sound of room doors closing was exceptionally loud and had the tendency to disrupt my deep slumber, feeling almost like a sudden jolt.
Overall, it was a very enjoyable experience. There were several aspects of the hotel that truly stood out. First and foremost, the cleanliness of the hotel was impeccable. From the lobby to my room, everything was spotless and well-maintained. This attention to cleanliness certainly contributed to a sense of comfort during my stay. One of the highlights of my stay was the breakfast. I must say, it was amazing! The variety and quality of food options were impressive. The freshly prepared dishes and the friendly staff attending to the breakfast area made each morning a delightful start to the day. The staff members were polite, accommodating, and always ready to assist with any inquiries or requests. Their professionalism added to the overall positive experience.
Stayed in October 2023
Reviewed: 24 September 2023
Wentao
United Arab EmiratesIt is a little far from my office which is in empire world. Breakfast is not so good, what I can eat just salad and fruits.
Rooms are clean and comfortable. Many facilities available
Stayed in September 2023
Reviewed: 23 September 2023
Hana
IraqVery few parkings! I faced multiple issues with the key card, but they solved it immediately.
It has a good location besides Top Organic, and the sounds of the life music weren't loud as what was mentioned in the other reviews!
Stayed in September 2023
Reviewed: 23 September 2023
Hana
IraqMinor things like no valet parking as well as no sheds to protect the cars from the sun with very few parkings! Also, when I booked, the price was in IQD, and the payment was in USD, so the price came higher due to the dollar exchange rate!!!! Otherwise, everything was almost perfect.
The hotel is one of the best places in Erbil! It's really clean and comfy. Respectful staff with great services. The breakfast buffet is also good and various. I can evaluate the hotel as one of the best in the town.
Stayed in September 2023
Reviewed: 22 September 2023
Ali
IraqSmoking inside restaurant in the fourth floor.
Security
Stayed in September 2023
Reviewed: 17 September 2023
Bakhtyar
IraqThey Gave us 2 rooms , High Music and songs . I told them , they changed the rooms after few hours . These noisy rooms should be deleted from the list , I dont think any one likes noisy rooms in a hotel . another problem , the Toilets of the new rooms were not so good
Location + Clean + Good Staff
Stayed in August 2023
Reviewed: 17 August 2023
Hano
IraqPrice is high
Very good hotel The staff were polite and helpful The location is good Good pool and spa Good restaurant (top organic) in the garden recommended
Stayed in July 2023
Reviewed: 12 August 2023
Mustafa
IraqA pit expensive
Excellent facility and amazing stuff
Stayed in May 2023
Reviewed: 10 August 2023
Didar
NetherlandsNiks
Alles was goed
Stayed in August 2023
Reviewed: 5 August 2023
Abdullah
JordanInternet connection was really bad in rooms
Stayed in August 2023
Reviewed: 5 August 2023
Hassan
IraqFixing some rooms and it was noisy at first day.
Location,cleaness,check in and out and breakfast
Stayed in August 2023
Reviewed: 12 July 2023
Dyari
IraqThe staff
The food and sweet are great
Stayed in July 2023
Chiang Mai, Thailand
Como, Italy
Bled, Slovenia
Brookhaven, USA
Montepulciano, Italy
Dubai, UAE
Upington, South Africa
Rio de Janeiro, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content