Gulan Street, Erbil, Kurdistan, 44001 Erbil, Iraq
#6 of 63 hotels in Erbil
Guests' ChoiceBased on 260 hotel reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.5
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 26 November 2021
Melodi
United Arab EmiratesNothing
it is good as usual
Stayed in November 2021
Reviewed: 26 November 2021
Elias
Lebanonthe hotel was new , clean and the staff was wonderful especially at the reception Mr. Anas
Stayed in November 2021
Reviewed: 10 November 2021
Muhanna
Kuwaitservice location hospitality food , Mr Amir from sales department has perfect coordination.
Stayed in November 2021
Reviewed: 5 November 2021
Mazin
United StatesStaff, clean and beautiful
Stayed in November 2021
Reviewed: 27 October 2021
Boutros
LebanonIt’s too clean :-)
Best bathrobes ever !! Attention to details Rayanne and Marah are friendly and efficient
Stayed in October 2021
Reviewed: 24 October 2021
Carey
United StatesI liked everything
Pool
Stayed in October 2021
Reviewed: 29 September 2021
Mohamed
IraqNothing
Very clean
Stayed in September 2021
Reviewed: 23 September 2021
Ahmad
Saudi ArabiaVery clean and comfortable.
The front desk team (Anas, Mustafa, Yousef & Marsh) and their manager Tarek were amazing, very helpful, very supportive and friendly. I had a special occasion and they surprised us … Thanks to all of them.
Stayed in September 2021
Reviewed: 20 September 2021
Holger
GermanySpeed of Wifi could be slightly improved
Excellent breakfast buffet, Gym well equipped, very friendly and supportive staff
Stayed in August 2021
Reviewed: 19 September 2021
Nariman
IraqSo expensive in a very exaggerating way. They must review the hotel rates. Specially it’s not Seaview or ocean view near beaches how cone single room 300$ it’s not reasonable
I liked the friendly staff specially at the front desk Miss Sarah Miss Ryan Mr. maan and the helpful bill boy Mr Ahmed. Good service the hotel is so clean and quite. Nice outdoor swimming pool for relaxing and having fun
Stayed in September 2021
Reviewed: 12 August 2021
Kahlan
United Arab EmiratesThe 10% Vat added without acknowledge for what ?
Location, Clean, Staff very helpful (reception manager, Marah, Rayan, and Asllan) all amazing.
Stayed in August 2021
Reviewed: 8 July 2021
Dohuki
IraqOther people (people not stay in hotel) coming to swimming pool.
Reception services 👍🏻
Stayed in July 2021
Reviewed: 7 July 2021
Omar
IraqThe staff is great
Stayed in July 2021
Reviewed: 8 June 2021
Mudhar
IraqThe price was too much compared with the service
The swimming pool
Stayed in June 2021
Reviewed: 4 June 2021
Foad
United KingdomVery nice
Stayed in June 2021
Reviewed: 3 June 2021
Mark
AfghanistanAll good
It was excellent overall
Stayed in June 2021
Reviewed: 29 April 2024
Jihad
Lebanonnot many facilities, restaurants options
variety
Stayed in April 2024
Reviewed: 24 January 2024
Gerhard
United Arab EmiratesBilling, made booking on app for 251 USD per room per night. Hotel made payment in Iraq Dinnar and with exchange rate was billed for 302 USD per night. Not acceptable to make booking and have to pay different.
Good hotel
Stayed in January 2024
Reviewed: 7 January 2024
Khalid
IraqThe security outside were not nice and doesn’t treat u like a guest +too much questions
Good location and clean
Stayed in January 2024
Reviewed: 22 December 2023
Basheer
IraqFacilities
Staff and location
Stayed in December 2023
Reviewed: 1 July 2023
Musashi
United KingdomIt’s noisy even after the midnight and all the noises from outside come to the room. I had trouble sleeping due to the noises.
It was fair quality for the price.
Stayed in July 2023
Reviewed: 30 January 2023
Mahdi
Iranin winter, you have nothing to do in hotel but in summer you can use the outside pool. the location is far from everywhere.
staffs are very kind specially Mr.Naveed
Stayed in January 2023
Reviewed: 3 January 2023
Mohammed
SwitzerlandI woke up at 7am to loud construction work nearby which indicated poor sound insulation. After contacting the desk they changed my room. Additionally, the heating system didn't work instead i woke up feeling very cold. The shower needed maintenance and even the shower gel can was broken.. One doesn't expect these bumpers at a 5-star hotel that charged my over 220$/night. I was even told that breakfast wasn't included!! I was added to the breakfast-included list later on after my terrible experience. Over 220$/night is more than double worth the quality and service..
Stayed in December 2022
Reviewed: 30 September 2022
Bo
HungaryExcessive prices, rooms are worn with nice bathrooms, but a hard bed, very noisy aircon, Lights in cabinets which cannot be switched off and a TV that cannot hold a clear picture. WiFi was weak.
Nice breakfast, nice but quite shallow pool outside (1,2 meter) an OK gym
Stayed in September 2022
Reviewed: 2 March 2022
Mahmood
United Arab EmiratesThis review has been hidden because it doesn't meet our guidelines.
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