Via Oriato 2, 53047 Sarteano, Italy
#18 of 39 hotels in Sarteano
Guests' ChoiceBased on 55 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
9.0
Value for money
8.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 August 2023
András
Hungary-
Everything!
Stayed in August 2023
Reviewed: 15 August 2023
Micky
United KingdomThe room was nice but would benefit from a kettle. The shower was poor with very poor water pressure. Breakfast was ok but could be improved.
The area is beautiful and the property is on a vinyard were you can wander around. The pool area is also nice for relaxing. The room was a good size for a family of 4.
Stayed in August 2023
Reviewed: 9 August 2023
Rupert
Hong KongSmall room up a steep flight of stairs
Beautiful location with helpful and friendly staff, and good restaurant
Stayed in August 2023
Reviewed: 3 August 2023
Andrew
United StatesEverything was good. I can not think of what could have been improved upon. The driveway entrance has a drop off that can scrape the bottom of the car.
Location in beautiful Tuscany vinyard with a local fox visitor nightly. The rooms were well air conditioned. The pool was amazing with friendly guests. The dinners were 5 star and the chef was incredible.
Stayed in July 2023
Reviewed: 28 September 2022
Julia
Brazilthe bed could be better and the fridge a lil bigger. but what I didn’t like was the lack of communication from people that work there. We arrive at 14:45, the lunch only goes till 15h and the chef already have left … so we didn’t have what to eat, they told us to go to the “city” and was totally and completely close and they knew it would be. the next night we got down to dinner and the restaurant was simply close and no one warn us that the restaurant of the hotel wouldn’t work on Tuesday. Us and another couple stayed without dinner AT ALL !! they went to the city that is also closed for dinners at Tuesdays … the four of us went sleep without dinner. If we knew that the restaurant of the hotel (that is with at least 10 people there at that time) wouldnt work that day we would have stayed longer at Pienza and dinner there !! That made me very angry … totally lack of consideration with the guest
the place is very pretty … and the girls that attend at dinner are so nice. The chef is very friendly and the Dinner food is really good … I got in love with the lil Fox that comes join us for dinner
Stayed in September 2022
Reviewed: 25 September 2022
Maria
United KingdomThe location was good enough.
Great place and service. We don’t remember the name, but the receptionist from Ukraine was lovely and made our stay unforgettable. The wine was totally recommended, very very good. I also recommend their restaurant, great food and chef.
Stayed in June 2022
Reviewed: 24 September 2022
Craig
South AfricaI don’t think they cleaned our room before we arrived as there was still underwear under our bed from the previous guests🤔
excellent location. big bedrooms
Stayed in September 2022
Reviewed: 16 September 2022
Sarah
GermanyWe had concerns about the welfare of the penned animals kept on the property. We notified the staff who are working on it.
Beautiful property and lovely decor in the rooms. Outdoor restaurant was wonderful, the food and wine was delicious. Pool and lounge chairs were great. Lots of cats and kittens around was a plus for our children.
Stayed in August 2022
Reviewed: 9 September 2022
Per
DenmarkBeliggenhed perfekt Meget venligt personale Location perfect Staff very kind
Stayed in September 2022
Reviewed: 1 August 2022
Vera
SloveniaThat they are not so good organized. I think it’s the owners problem, not to have enough personal.
The location, the property, the swimming pool, the apartment, food and excellent wine. The view is beautiful, olive trees, …very kind and helpful staff. There is not enough staff there. One girl was there for the whole day, she came for breakfast and stayed there till dinner. she was running around. For so many guests and in the rush hour it was not easy for her. The cook is also so kind, helpful, you can asked him whatever you want and he was willing to prepare you everything.
Stayed in August 2022
Reviewed: 29 July 2022
Anat
IsraelNothing
Wow!!! Beautiful location in the middle of nature... comfortable rooms (we were 5) - large , air-conditioneded, the Location was a good start for a trips to south toscany, free parking for our car, the restaurant ws very good and we ate both breakfast (included) and dinner which were very good. The highlight of the place was of course the pool which was super for the 37c degrees out side.
Stayed in July 2022
Reviewed: 24 July 2022
Søren
Denmarkthe dogs were miskept in the heat
Nice location, nice food, most of the people were very nice - especially Anna
Stayed in July 2022
Reviewed: 17 July 2022
Viveka
Finlandanimals in the farm are were not feeling too well
staff really friendly!
Stayed in July 2022
Reviewed: 23 June 2022
Erik
NetherlandsDiner could have been better
Breakfast was good
Stayed in June 2022
Reviewed: 23 June 2022
Taina
FinlandBed wasn’t good and drain smelled in our room (old house and drains?) Otherwise really good stay. I would have liked vegetables for breakfast.
Beautiful agriturismo, we really liked the environment. Good location to visit in the villages of Toscany. We ate dinner once and it was good. Pool area really nice. Staff helpfull and kind, all went well.
Stayed in June 2022
Reviewed: 20 June 2022
Daniela
BulgariaThe atmosphere is amazing. The staff is very friendly and helpful.
Stayed in June 2022
Reviewed: 7 June 2022
Lars
GermanyNo wine tastings possible, yet
Most of the equipment was new.
Stayed in June 2022
Reviewed: 7 June 2022
Gregor
SloveniaNice property - good for kids, good breakfast, position near the highway
Stayed in May 2022
Reviewed: 29 May 2022
Giray
Turkeythe food & the zoo & the garden was perfecto
Stayed in May 2022
Reviewed: 17 May 2022
Lorbetto
ItalyMore local products could be served at dinner
Amazing garden and terrace with tables and pool
Stayed in May 2022
Reviewed: 14 May 2022
Athanasia
GreeceA bit smaller rooms compared to what we expected (the photos were accurate, but somehow when seeing them we had the impression that the space would be larger / arranged differently for more privacy; we traveled as a group of 4 adults and booked the “Deluxe family room”). The hosts were able to help us make different arrangements combining another booking we had, so we actually stayed 3 adults in the room and it turned out great.
Comfortable & relaxed
Stayed in May 2022
Reviewed: 27 April 2022
Ben
United KingdomNothing
Loved it, amazing location, helpful staff and wonderful food
Stayed in April 2022
Reviewed: 8 December 2021
Gilbert
MaltaA good sign outside since it's very easy to skip it when it's dark. Rooms need renovation.
Great location surrounded with nature,, good breakfast, welcoming host.
Stayed in December 2021
Reviewed: 13 September 2021
Maria
RomaniaBreakfast could be improved.
Nice, quiet hotel in a beautiful area, surrounded by wineries. The girl at the reception was lovely, very friendly and nice, she make us feel welcomed. I liked that there were some animals who seemed well taken care of.
Stayed in September 2021
Showing 1 – 25
London, UK
Nijkerk, Netherlands
Regensburg, Germany
Franschhoek, South Africa
Veliko Tŭrnovo, Bulgaria
New York, USA
Koshov, Bulgaria
Munnar, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content