Via Palazzolo 5, 42121 Reggio Emilia, Italy
#2 of 23 hotels in Reggio Emilia
Guests' ChoiceBased on 188 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.8
Staff
9.3
Value for money
8.6
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Alessia
SwitzerlandSmall TV, remote very slow. Additional socket near bed would be convenient (had to unplug the bedside table lamp to charge my phone).
Very friendly staff, beautiful hotel, spacious + lovely room, superb breakfast, great location
Stayed in May 2024
Reviewed: 12 May 2024
Tony
AustraliaIt is quite a walk from the station, but overall it was well worth it.
Very centrally located, good quality room and very nice breakfast with great coffee.
Stayed in May 2024
Reviewed: 7 May 2024
Richard
United StatesParking is a bitch.
The STAFF was very helpful in attending to my wife who was not well during the trip. They went out of their way to assist her and attend to her needs.
Stayed in April 2024
Reviewed: 6 May 2024
Lijingzhi
ChinaCarpet could be cleaned, sometimes the temperature control cannot work well
Warm services with all equipments needed. Also the interior design is stylish, old-fashioned but chill. High price-quality with huge space. Highly recommended, even for single woman.
Stayed in May 2024
Reviewed: 1 May 2024
Timothy
United KingdomNothing to report.
Very convenient, central location, very friendly and courteous staff and excellent value for the money.
Stayed in May 2024
Reviewed: 24 April 2024
Chiara
ItalyIt doesn't look like a 4 stars hotel. Price quite high
In the real city center of the town. Very nice staff, great breakfast, huge room
Stayed in April 2024
Reviewed: 24 April 2024
S
PanamaNo dislike.
The hotel was the perfect choice for a single female traveler. Safe and in a great location. The breakfast was wonderful and the staff very friendly.
Stayed in April 2024
Reviewed: 23 April 2024
Ann
United StatesI wish there would have been more outlets in the room that would accept my converted plug. There was only one, and in order to use it, I had to unplug the light. Also, I would have enjoyed maybe a comforter on the bed.
The breakfast was incredible! Excellent cappuccino and a variety of Italian-type breakfast choices. The people working were all very nice.
Stayed in April 2024
Reviewed: 22 April 2024
Pramila
GibraltarLack of parking
The room was spacious, clean and comfortable. The location was great and the staff were welcoming and very helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Tjahjadi
United KingdomThe room was hot as they was no air condition. Bed was quite hard.
Location, staff were extremely welcoming and helpful with recommendations and needs. Really appreciate the warmth feeling of the hotel.
Stayed in April 2024
Reviewed: 20 April 2024
Janice
CanadaSuch a classy place in the center of the town. Clean, comfortable, friendly front desk. A real oasis.
Stayed in April 2024
Reviewed: 16 April 2024
J'aime
United StatesWe’d happily return! No complaints at all.
All the staff was friendly and supportive.
Stayed in April 2024
Reviewed: 30 March 2024
Marika
EstoniaThe rooms were quite old and no free drinking water in the room.
The location was really good. Also the personell was friendly and helpful.
Stayed in March 2024
Reviewed: 25 March 2024
Daniel
United KingdomNo negative comments.
The staff at this hotel were very friendly and extremely helpful. Wonderful hosts. The rooms are comfortable and well sized. The location is perfect for exploring the historic town centre with everything in easy walking distance.
Stayed in March 2024
Reviewed: 18 March 2024
Manuela
ItalyAll great
Location is stellar, right by the main square, great restaurants and ice cream parlours. The breakfast was scrumptious and with lots of choice.
Stayed in March 2024
Reviewed: 26 February 2024
Eric
CanadaGym could be better with a functional treadmill
Stayed in February 2024
Reviewed: 14 February 2024
Igor
United StatesDue to narrow streets in the old part of town it is difficult to drive a big car.
Clean and comfortable rooms, good breakfast, located in the historical center, close to everything.
Stayed in January 2024
Reviewed: 7 February 2024
Hrvoje
CroatiaReceptionist Nicola who was on our check in was very helpful and nice and we thank him a lot! Mark 10 is going on his account!
Stayed in February 2024
Reviewed: 3 February 2024
Nida
ItalyI liked everything!!
Location is perfect, in the heart of the city centre. The staff is nice and helpful. Clean and comfortable room. Great breakfast.
Stayed in January 2024
Reviewed: 19 January 2024
Michael
ItalyThe access to the property was "extremely difficult" the Hotel address and the actual Hotel address are not the same. I had to call the Hotel 3 times for assistance with directions. The receptionist was very helpful.
The Hotel was as it should be, clean, staff very helpful and prodfessional.
Stayed in January 2024
Reviewed: 27 December 2023
Vojtěch
Czech RepublicThe hotel is located right in the center of the beautiful old town. With early booking, the possibility of parking in the hotel garage right next to the hotel (100 meters). Rich breakfast.
Stayed in December 2023
Reviewed: 14 December 2023
Charles
United KingdomNothing
Clean tidy warm and welcoming
Stayed in November 2023
Reviewed: 8 December 2023
Grigory
MaltaAll good this time. Good value for money, central location.
Stayed in December 2023
Reviewed: 23 November 2023
Paraskevi
GreeceThe best receptionist and an excellent breakfast
Stayed in November 2023
Palma de Mallorca, Spain
Cusco, Peru
Zinkwazi Beach, South Africa
Hemet, USA
Lecce, Italy
Hauteville-Lompnes, France
Pontianak, Indonesia
Edinburgh, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content