walking through the alleys of Florence can be difficult with luggages.

great breakfast, great location walking distance to all the tourist spots in Florence.

Stayed in November 2022

Good location. Quiet for central location.

Stayed in October 2022

The room we had, had a terrible view of a dirty courtyard. I asked to be changed to the front but they didn’t have a room.

it was right near to the centre. The staff were lovely and friendly.

Stayed in October 2022

Shower is tight and towel rails need fixation Noisy from the neighboring restaurant on the ground level Breakfast could be a bit more rich, yet good for the price Electric board at the room entrance needs cleaning

Great location just in the middle of everything Professional and friendly staff Clean overall Comfortable beds

Stayed in October 2022

The property did smell a bit but only at night and outside on our balcony/terrace.

Outstanding staff-very friendly, professional, and helpful. Great location and every staff member was excellent.

Stayed in October 2022

location

Stayed in October 2022

Nothing

Location was excellent Diego was excellent at the desk

Stayed in October 2022

Lack of enough towel space in the bathroom and no soap holder or shelf in the shower. No European power socket all rare local Italian and cannot take a European (German/French) plug. Many other hotels have at least on or two European sockets.

Good value breakfast well located close to major sites of the city

Stayed in October 2022

Breakfast waa fine. But went out for coffee and juice.

Stayed in September 2022

the toilet bowl was not that clean. and the ac is not properly working

stayed here for 2nights, must say that the location was great! The room is quite spacious.

Stayed in September 2022

This is the only place we stayed where I have observations (a bit negative). If this is rated a 3 star hotel, and I think it is, maybe it should be rated 2. Someone should check out the shower panels in our room (312?), one of which was all cracked in an area about 4 inches by 7 inches. Seriously someone needs to replace that! Also, whoever put in the door molding around the door as you exit the bathroom missed about 3 inches of molding - it’s just missing. The bathroom provides zero room to put one’s toiletries, they have to be left in the room itself. The hotel gives you little packets of shampoo/body wash similar to a ketchup packet. We didn’t care, didn’t want them anyway. The housekeeping team kept it all clean, cheers to them! The reception men were great, good advice, friendly. But the blonde woman needs a lesson in how to handle a problem with more grace. These 2 problems did not involve us, but we observed them. Last morning, a quite large group of people had apparently asked for breakfast bags-to-go, which they had in their hands. But they also wanted to eat at the breakfast buffet. Stupid, really ! She correctly said, no you can’t do that but they were all grumbling. It was her manner in telling them. If she had said she would love to accommodate that but sadly she could not, it would have been much better. Instead, she basically said, scram! Another example escapes me but same thing. She needs to practice a more genial demeanor.

Great location. Almost all of the staff were charming and helpful.

Stayed in September 2022

room was smaller than anticipated. if traveling with lots of luggage there is not enough space to store so it felt a bit crowded

the staff was very accommodating and friendly. they shared the local gems and great recommendations!

Stayed in September 2022

Location was good. I could get where I wanted to go by just walking.

Stayed in September 2022

The overnight street noise, we were around the front - bed comfy which isn’t always the case in hotels but the noise ALL night. rooms had shutter so no light got in but the noise. maybe better in a back room. would be good if the hotel had an outside seating area.

The location, the bed was comfy, staff very pleasant.

Stayed in September 2022

location location location

Stayed in September 2022

Breakfast was quite basic, scrambled eggs and bacon were available on request but were cold and not very appetising. There was a kettle and tea bags in the room but bizzarly the plug on the kettle did not fit any of the sockets in the room!

Fabulous location right near the Duomo, 10 minutes walk to the Uffizi and Ponto Vecchio. Staff were very helpful and friendly. The bed was really comfortable.

Stayed in September 2022

Bathrooms are old, out of date.

Location and quaint appearance.

Stayed in September 2022

The location was perfect, and the view of the Duomo from our room was so beautiful (our friends did not have the same view). The staff was so friendly and helpful, and they gave us recommendations for restaurants, bars, and a day trip to Siena.

Stayed in September 2022

General Room update and Elevator update would be a plus. The room had A/C but it was ancient and needed updating. Thank heavens the kind man at the front desk allocated an oscillating fan to us, which dispersed the meager A/C delivered to us. AC renewal in our room is a must.

Classic Italian Hotel. Walk to Train Station was 15-20 minutes, Ufizzi-20 Min and the cathedral was a few blocks. Plenty of restaurant choices, close by from Florentine Steak to Spaghetti. Breakfast was vast, but we missed the information on hot eggs and meats but we were okay with the other items. Front desk was helpful answering some questions via booking.com email. We would stay again.

Stayed in September 2022

The property was super close to the Duomo and was a very central location. Was an easy taxi ride away from the airport.

Stayed in September 2022

the shower faucet would not stay put!

location is great. nice breakfast

Stayed in September 2022

Wifi signal was very spotty in my experience. We had a room at the end of a hall and the signal didn’t reach to the whole room which was extremely inconvenient. breakfast was ok.

Room was comfortable and the staff were very kind

Stayed in September 2022

sits in the city centre really close to all the touristic sites so we can enjoy our nights out. the staffs are really friendly and helpful. the breakfast is nice.

Stayed in September 2022

all was just ok

staff and location

Stayed in September 2022

Staff were very friendly, location is fantastic. Everything was within walking distance. Room was nice and clean and was cleaned every day.

Stayed in August 2022