The wonderful service of the staff! And the pool - even though summer had not begun yet with low temperatures and rainy

Stayed in April 2024

Fresh air and quiet

Stayed in April 2024

The pool and the appetizer were perfect. Good location near Taormina very easy to reach.Rooms are comfortable and big.The staff is very kind and well prepared.

Stayed in August 2023

The facilities were limited, beside the lovely pools, there was little else.The bar closed at 7.00pm and the advertised restaurant was no longer operational.

The grounds were immaculate spotlessly clean and well kept.The rooms were comfortable and clean and everything worked. Very quiet a good place to charge ones batteries.

Stayed in July 2023

Relaxing as it’s Adults only

Stayed in July 2023

A car is a must due to hotel location and food at lunch time would have been welcome

Really nice hotel with great facilities, close to Taormina and Mount Etna The staff are first class, friendly and could not do enough for you, especially Rose and Pina who made us so welcome.

Stayed in June 2023

The resort management can't help it, but the loud music from a nearby sports field in the evening and the barking dogs at night are sometimes a bit of a nuisance. Just keep the windows closed and the airco on! (The latter is extremely quiet, by the way!)

Room, hygiene, breakfast and certainly personnel deserve a 10! We liked the breakfast served at the table (more than enough variety). The town of Gaggi is not worth a visit,, but the location of the resort is very well suited for excursions (Taormina, Etna, Giardini Naxos etc.)

Stayed in June 2023

Beautiful garden!

Stayed in June 2023

Pina our waitress was wonderful, we felt really welcomed and looked after.

Stayed in June 2023

A bit more authenticity in the food would be welcome, but this is a personal matter.

The resort keeps its promises. Nice rooms, nice settings, very friendly personnel.

Stayed in May 2023

location, you will need a car for your duration in this hotel and from airport. since the hotel is not near the other tourist location not many options available. Private transfers can be very expensive to add.

Simona was amazing and very helpful. everyone at this resort is very helpful happy and ready to make your stay an occasion to remember. they have my birthday morning very special also!

Stayed in May 2023

Very helpful staff, top breakfasts.

Stayed in May 2023

The only thing that we were missing is a tea/coffee facility in the room.

The resort is very nicely designed with a great pool area. The staff is very friendly! The rooms are spacious. We had a ground floor room with a nice little terrace.

Stayed in April 2023

Breakfast is à la carte, no buffet.

The is very customer oriented. The friendliness and helpfulness of Pina and Simona who really want to make you feel home. Family like run property.

Stayed in April 2023

Everything was perfect! Very polite staff, excellent personal breakfast, very clean and beautiful view...fully recommended!

Stayed in April 2023

The location, price-quality, no small children…but the most important part: the staff. They can make or break it…but definitely made it. And meeting Pina made our stay !

Stayed in April 2023

No lunch being served, that was somewhat disappointing. Dinner was expensive.

Breakfast was good. The service was great, the ladies serving during breakfast, at the pool and during dinner were super friendly, especially Pina. Pina did service with a smile all day long.

Stayed in October 2022

Pool closed at 6.30pm due to chlorination cycle. This is too early. Dining area outside could be improved. Breakfast menu could be varied a bit more.

very well manicured site with plush grounds and inviting pool. very accessible from Taormina (20 mins drive)and Giardini Naxos. Staff were excellent and truly pleasant and dedicated. very friendly and approachable. Several nearby picturesque attractions.

Stayed in July 2022

great staff

Stayed in July 2022

We spent 4 great days at beautiful Alcantara Resort di Charme and we honestly struggled to leave! Since we arrived we were treated with the upmost kindness and friendliness. We were escorted to our room and showed around the premises, and they even allowed us a quick dip in the swimming pool "outside the hours" as we had had a very long trip, also offering us welcome drinks. Our room was large and comfortable, with a private terrace looking on the erupting Mount Etna. Breakfast was included, very abundant and very tasty. The staff members were genuinely friendly and helpful and always ready to accommodate some small requests: my husband had to work one morning so we asked if they could delay tidying up our room to the afternoon. Also, when I asked if I could please have a dress ironed, they made sure they did it asap and brought it back to our room for me to find when I got back. On the night we arrived we dined at the resort’s restaurant and both service and food were great. The resort is located very conveniently, 10 minutes drive from Giardini - Naxos, about 20 minutes drive from Taormina and Alcantara Gorges River Park.

Stayed in May 2022

It is a very small location with only 20 rooms/ apartments. They had amazing staff who were personal and professional at the same time. The facilities and the restaurant were great. Definitely recommend staying here!

Stayed in October 2021

Feels like family. It is so nice to stay in smaller resorts. Placed directly in nature and the beach only a view minutes car drive away. The personal was extraordinarily sweet and the dinner was our highlight, one of the best meals we got to enjoy in Sicily. Can warmly recommend ❤️

Stayed in July 2021

Bad wifi.

Very relaxed resort.

Stayed in June 2021

The staff is excellent. I’d stay here again just to have the pleasure of interacting with them. The property is so nice there is a problem with dogs but that’s not their fault.

Stayed in September 2023