Reviews of Hotel Alessandra 2 stars
Borgo SS Apostoli 17, Uffizi, 50123 Florence, Italy
#122 of 375 hotels in Florence
Guests' ChoiceReview score
Based on 377 hotel reviews
8.8Score breakdown
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Cleanliness
8.9
-
Comfort
9.0
-
Location
9.8
-
Facilities
8.4
-
Staff
9.7
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Value for money
8.7
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Free WiFi
9.1
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Reviewed: 2 May 2024
Robert
United States15 reviews1 helpful vote10“Old timey charm right in the center of things!”- • Leisure trip
- • Group
- • Suite with Terrace
- • Stayed 2 nights
The elevator is so small that it doesn't really hold one person and their luggage at the same time. Also, it starts on the floor _above_ the ground, so there are steep stairs to climb with luggage. We managed fine, but this place is not for anyone with even slight mobility challenges.
Excellent location, right in the center of Florence, 1 minute from the Ponte Vecchio. Charming old hotel, with views of the Arno from our room. Spacious, comfortable, with attention to details (like the mosquito repellent machine). The staff is super friendly and charming.
Stayed in May 2024
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Reviewed: 23 April 2024
Tobias
United Kingdom1 review10“Wonderful !”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 4 nights
- • Submitted via mobile
The location was fabulous; the room was excellent; and the staff were simply wonderful! Everyone was so kind and helpful - and we weee given fabulous tips for restaurants. Exceptional.
Stayed in April 2024
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Reviewed: 22 April 2024
Vogt
United States2 reviews9.0“Lovely stay!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Lovely hotel in an amazing location. The staff were all super friendly and kind. I would recommend this hotel to anyone visiting Florence as it's cozy and quiet..yet right around the corner from all the central hot spots of the city.
Stayed in April 2024
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Reviewed: 22 April 2024
Jason
United States8 reviews1 helpful vote8.0“This was a wonderful place to start our trip to Italy”- • Leisure trip
- • Couple
- • Superior Double Room with River View
- • Stayed 3 nights
- • Submitted via mobile
Nothing at all
Very sweet place and a great location
Stayed in April 2024
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Reviewed: 20 April 2024
Suzanne
Australia15 reviews1 helpful vote9.0“Felt very welcomed, had a great stay.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
Staff were terrific, very friendly and helpful
Stayed in April 2024
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Reviewed: 30 March 2024
Julia
Armenia6 reviews9.0“A great place to stay, comfy and central”- • Leisure trip
- • Family with young children
- • Small Basic Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
The cleanliness, the friendliness of the staff, the location
Stayed in March 2024
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Reviewed: 26 March 2024
Ellen
United States3 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Superior Double Room with River View
- • Stayed 3 nights
Great location--minutes from the ponte vecchio and uffizi. Staff really welcoming and helpful.
Stayed in March 2024
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Reviewed: 24 March 2024
Tarana
Azerbaijan22 reviews9.0“Great value for money”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Small issues: Tiny lift could be inconvenient for few people with baggage, but it is part of experience of living in historic building 😊 Dimensional proportion of shower cabin is a bit uncomfortable. Bed is very comfortable but it consisted of two twin beds. There is very noisy restaurant nearby so sleeping with open windows is not an option.
Spacious room with parquet floors and authentic wood furniture, great location, nice breakfast and very warm staff
Stayed in March 2024
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Reviewed: 22 March 2024
Wendy
United Kingdom8 reviews10“Fabulous property for a stay in Florence with very helpful friendly staff”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Great location. Lovely breakfast. Very clean. Extremely helpful and pleasant staff. Fantastic value for money
Stayed in March 2024
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Reviewed: 14 March 2024
Nancy
United States14 reviews2 helpful votes10“Perfect location and very comfortable and the staff was excellent”- • Leisure trip
- • People with friends
- • Junior Suite
- • Stayed 1 night
- • Submitted via mobile
The hotel was older, but was beautifully, kept and very clean, and a perfect location right near the Ponte Vecchio. The staff was wonderful.
Stayed in March 2024
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Reviewed: 1 February 2024
Bev
Australia9 reviews1 helpful vote10“Fantastic.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Everything about this hotel was wonderful. The breakfast was lovely. The staff were extremely helpful in particular with our luggage which had been lost by the airline. We will come again if we return to Florence.
Stayed in January 2024
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Reviewed: 16 January 2024
Harshad
India3 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing not to like, but do note that the lift can be accessed after climbing a flight of stairs and it can be difficult if you have big and heavy luggage, but that's almost everywhere in florence especially if you want to stay at the center.
Wonderful location and quite spacious rooms keeping Florence in mind. Andrea was very helpful with suggestions and bookings. The rooms were clean and comfortable.
Stayed in January 2024
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Reviewed: 4 December 2023
Linda
United States8 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Very convenient location. Friendly staff. Allowed us to store luggage for several hours after we checked out. Breakfast on site has plenty of variety to choose from.
Stayed in November 2023
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Reviewed: 21 November 2023
Michael
United States3 reviews10“Would stay every time when visiting Florence”- • Leisure trip
- • Family with young children
- • Superior Double Room with River View
- • Stayed 3 nights
- • Submitted via mobile
The staff was incredible, super friendly and helpful, got to know us and remember us, provided a tremendous level of individualized support.
Stayed in November 2023
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Reviewed: 19 November 2023
Sara
United Kingdom2 reviews1 helpful vote8.0“I would definitely stay here again should I return to Florence.”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 5 nights
Everything was fine. The location is ideal. Noise from street outside but not unacceptable. Staff were very helpful and provided a kettle and cup and saucer and milk in my room when requested. They called a taxi the morning I left, which came very quickly.
Stayed in November 2023
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Reviewed: 11 November 2023
Sue
Australia13 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
So accommodating from the moment we arrived felt so welcome 😊
Stayed in November 2023
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Reviewed: 11 November 2023
Roanne
South Africa32 reviews4 helpful votes10“Great Hotel to Stay in Whilst Taking a Trip Back in Time in Florence”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
The hotel is situated perfectly to walk through the beautiful streets of Florence and visit the Uffizi Gallery. We enjoyed opening the grand old shutters and window to look over the roof tops and down into cobbled stone street below filled with interesting shops, restaurants and old apartment buildings.
Stayed in October 2023
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Reviewed: 8 November 2023
Roger
United States4 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
The check-in desk and rooms are up three flights of steep stairs. There is a small elevator, but getting up the stairs could be a problem for anyone who has trouble climbing.
Location was great. Staff was very friendly and helpful, especially Monte who was gracious and charming. Room was clean and met our 2 person needs.
Stayed in October 2023
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Reviewed: 7 November 2023
Robert
United States5 reviews1 helpful vote10“Charming hotel in a great Firenze neighborhood w friendly, helpful staff -- Grazie di Tutto”- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 1 night
Andrea was a warm host and his entire staff (especially Monty) were amazing in every way, including great restaurante recommendations. We thoroughly enjoyed our stay and will be back again.
Stayed in October 2023
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Reviewed: 6 November 2023
Victoria
United Kingdom39 reviews4 helpful votes10“Really really great staff 👍🏼, good location, good rooms”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Difficult to get up the stairs with luggage, dated bathrooms and had to pay for water.
Close to everything, cheap and cheerful, everything you need.
Stayed in November 2023
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Reviewed: 1 November 2023
Shotaro
Malaysia9 reviews1 helpful vote8.0“Overall good”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Bed with sheet only without comforter
Good Location & good breakfast
Stayed in October 2023
-
Reviewed: 1 November 2023
Kim
United States10 reviews1 helpful vote10“The location, staff, room and breakfast more than made up for small inconvenience of walk up to lobby.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
A bit of a walk-up.
Great location, very nice room, terrific breakfast, super staff.
Stayed in October 2023
-
Reviewed: 1 November 2023
Mark
Australia9 reviews9.0“Great place and really helpful staff.”- • Leisure trip
- • Couple
- • Superior Double Room with River View
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Great location and quaint ambience
Stayed in October 2023
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Reviewed: 30 October 2023
Thel
United States1 review9.0“I loved it!”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 3 nights
- • Submitted via mobile
There are stairs so be prepared.
The location was fabulous. The room was nice and the hotel had the friendliest staff who were very helpful.
Stayed in October 2023
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