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Reviews of Hotel Albion Mountain Spa Resort Dolomites 4 stars

Via Pinei 38, 39046 Ortisei, Italy

#54 of 221 hotels in Ortisei

Guests' Choice

Review score

Based on 49 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.7

  • Location

    9.0

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    8.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Hotel very scenic view, friendly staff and delicious half board cousins.

    Stayed in April 2024

  • Reviewed: 10 January 2024

    9.0
    An unforgettable stay at an amazing hotel!
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    I would have enjoyed the hotel restaurant more if it were a la carte.

    The location was gorgeous, the staff was friendly and helpful and the atmosphere was amazing. The indoor/outdoor pool was an exceptional experience.

    Stayed in January 2024

  • Reviewed: 8 October 2023

    10
    Good.
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Here is the thing, once they give you a table for breakfast of dinner. You will be stuck with this table forever!!! Dinner, lunch or breakfast and you CANNOT change it. The lady at reception said this is a rule and our customers liked it. I’m a customer and really I hate to eat day and night with the same table especially if your table it located in the worst location. What a strange rule!

    It is nice hotel! The view is breathtaking! Breakfast is really good and they offer variety of food. I like mountains so location is great for me. They offer free bus tickets to go to town center.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    10
    Relaxing get-away with delicious food and great spa facilities
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing to say, just a minor thing with the window in the bathroom but this wasn’t any issue.

    The location, the way they have renovated and expanded the facilities. You just feel at home. The staff is very friendly and the best thing is definitely the view.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    None

    the facilities provided their

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    Beautiful family holidays in the nature
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The room was a big disappointment, felt old tight and there is no AC or ventilator. The view of our room was not good. The first night was very difficult to sleep because it was extremely warm and even the window was open the air was not circulating. A standing ventilator could be helpful. The pillows were not comfortable. I think our room was facing some “kitchen ventilation window”, or I don’t know what happened but one day our room smelled like fish almost all day long and I’m pregnant, not the best combo.

    The staff was incredibly friendly and helpful. The hotel location is beautiful. The food was incredibly good, we loved the service and the atmosphere at the restaurant. Pretty good for families and relaxing. The pool gets pretty crowded in the afternoon.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    10
    Absolutely outstanding!
    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Loved everything

    The breakfast was THE BEST breakfast I have ever had. Innumerable options of fresh organic foods and the quality was outstanding. Loved the free bikes too!

    Stayed in July 2023

  • Reviewed: 23 August 2023

    9.0
    Great stay for families
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 7 nights
    • Submitted via mobile

    There’s no air conditioning (even though it’s stated in the hotel listing, and in the manual in the room). Most days it didn’t matter as the weather was good. But some nights were really hot (mid August) and when we tried to open the window many flies and insects came in.

    The Chalet has an amazing view. The room is spacious and the amenities were great. The food is varied and good, and the hotel hosts cocktail nights each week. The staff was very helpful and patient, the pool is wonderful. Overall great stay

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    Overall, a nice place to stay close to Ortisei.
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Balcony
    • Stayed 4 nights

    They don't give you any option for the dining table. Mine was in a dark room next to people with loud kids. I asked them to change my table and they said that is not possible! So I was stuck in the same place for 5 days. For a 4-start place, that is an odd approach. They should give people at least two options to choose from. One of the ladies on the front desk had attitude issues and that was off-putting. Again, not something you expect from a 4-star place.

    The E-bike tours that were included. The location. The saunas and outside swimming pools and jacuzzies. The diversities of the breakfast and dinner menus.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    10
    absolutely amazing
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 7 nights
    • Submitted via mobile

    nothing

    Our stay was absolutely wonderful. We have been to many places and Albion is at the top of the list. We were two adult and two children (5–7) and stayed in the luxury chalets(absolutely amazing). The hotel offers free parking and free mbt rent. The outdoor pool is heated. there is a a relaxing sauna, steam bath area from ages 14 and up. The food was superb (we definitely recommend half board-all the money worth). The breakfast buffet had everything you could wish for and more. The staff in the dining area were so professional and kind. Our Nello definitely spoiled our children and us with his sublime experience in wine and food. The hotel also offered kind of free babysitting in their giant playroom. Our children begged us every evening to come down to the playroom where Norma was. The made crafts with her and played games and the loved it although they don’t speak either English, Italian nor German. Just a wonderful stay and will be coming back.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    10
    Great place for a family vacation!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights

    Fantastic place with great staff, breakfast was great. Pool was amazing. The hotel was really family friendly (we travelled with a 1.5 year old), we`d love to go back!

    Stayed in June 2023

  • Reviewed: 9 July 2023

    10
    Wow. Exceptional.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The beds weren't the comfiest but that's the only thing I would change.

    Couldn't recommend this hotel more; the location, service, facilities, views, staff and food were all exceptional. It completely exceed my expectations and I would highly recommend Hotel Albion. The staff in particular were warm, friendly and attentive, but not overbearing. The location was perfect and the food (and its value for money) was beyond brilliant. The pictures don't do the hotel or views justice either! It's all breathtaking! Wish I could have stayed longer. Thanks so much for making our trip so good. Sophie, Guy & Tom x

    Stayed in July 2023

  • Reviewed: 8 April 2023

    10
    Beautiful Hotel and wonderful views.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    n/a

    amazing Top end facilities.

    Stayed in April 2023

  • Reviewed: 1 April 2023

    10
    excellent!
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    no immediate connection to the ski slopes, but excellent shuttle service: only 10 minutes drive

    great place to stay, everything was super: room, wellness, food, service…

    Stayed in April 2023

  • Reviewed: 8 March 2023

    10
    Relaxing and elegant stay in the mountains
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 7 nights

    Lovely staff, comfortable rooms, good food. Loved the spa.

    Stayed in February 2023

  • Reviewed: 3 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    More varied evening menu E.g . A la carte menu would make the dinner experience even greater

    Huge and varied spread of breakfast and evening meal . The quality is high with all diets and needs catered for . The facilities are fantastic - numerous activities : Indoor to outdoor pool . Sauna , sun bed , quiet areas , games rooms . There is a substantial ski room to leave your equipment in a private locker . If ordered in advance , the skis and boots are waiting for you when you arrive at the hotel . There is a frequent shuttle service to the slopes as they are a few miles away but doesn t detract from the overall experience

    Stayed in March 2023

  • Reviewed: 22 February 2023

    10
    Brilliant stay
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Lovely breakfast, cozy and not overcrowded hotel, amazing facilities . Locker room for ski kit , all with heated lockers

    Stayed in February 2023

  • Reviewed: 5 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 12 nights
    • Submitted via mobile

    Seating in the room. None of the chairs/ coaches were comfortable for long seating. And I don't want to relocate to the lounge area every time. The rooms were large enough

    The restaurant. We looked for accomodation central to the hot spots we wanted to visit and tha Alboin resort qualified for that. Luxury accommodation, but away from nearby restaurants, so we had to opt for their kitchen. Which is a bit tricky, since one of us has dietary restrictions. Their restaurant proved to be (more than) excellent. Not only was the quality very good, but also the choice they provided. In principle they offer 3 different menus, and each has multiple options. So this offered more than sufficient choice for both of us. Even when the menu cycle repeated after one week. Extensive wine list also. And very friendly waiters. Also the biggest breakfast option selection I ever encountered. Many recreational options also. Indoor and outdoor pool, spa, sauna, bike rent.

    Stayed in September 2022

  • Reviewed: 12 August 2022

    10
    Will absolutely be back and stay here again!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    This place was magical and the pictures don’t even do it justice! They have thought of everything here to make your stay amazing and the service level is off the charts! The food was amazing for both breakfast and dinner with a huge range of choices and selections for every taste!

    Stayed in August 2022

  • Reviewed: 24 July 2022

    8.0
    Nice Hotel with some little but fixable shortcomings
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Most rooms do NOT have air conditioning. Service by the pool is missing. Food at dinner needs to improve.

    Nice Hotel, nice view, Pool nice, breakfast very good

    Stayed in July 2022

  • Reviewed: 22 July 2022

    9.0
    loved it but warm room was a bother
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    No air conditioning, did not like assigned dining tables as there was a definite tiered system based on how long you stayed, which didn’t change even for breakfast or after other assigned couples were finished. lots of bees, not much you can do but noticeable.

    View is amazing, pool spectacular, view from dining room jaw dropping, spa is very nice, staff friendly and helpful, meals delicious

    Stayed in July 2022

  • Reviewed: 20 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Everything was just perfect!!! Highly recommended.

    Stayed in July 2022

  • Reviewed: 18 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    This is probably the best hotel i ever stayed in.

    Stayed in July 2022

  • Reviewed: 15 July 2022

    10
    perfect
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    gorgeous swimming pool

    Stayed in July 2022

Showing 1 – 25

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