The location of the hotel was excellent. The room was big, comfortable and extremely clean. The staff were so friendly and helpful. The breakfast was really good and value for money. Overall I would highly recommend this hotel.

Stayed in May 2024

Very central location, bus from airport stops directly outside hotel and only takes 15 min! It was super clean and fresh, we loved our room! We got an upgrade from a superior room to a deluxe room which was gorgeous. Breakfast was delicious. The staff gave us loads of recommendations for places to eat and drink and they were all brilliant.

Stayed in May 2024

nothing to mention

Location, staff, size of room

Stayed in May 2024

Lovely hotel with amazing staff. Huge bed. Vast choice at breakfast.

Stayed in May 2024

Did not like the bathroom without doors. In booking pictures you cant see it

Breakfast was good, many options, very delicious. Room was comfy and clean. Location is perfect, everything is near. Restaurant Taverna Valtellinese is the best choise.

Stayed in May 2024

There was nothing to complain about.

Very good localisation - bus line no 1 from airport has its stop just in front of the hotel. It's about 7 minutes by foot to the railway central station if one wants to go to Milano or Lecco. It's also about 15 minutes walk to funicolare to Citta Alta of Bergamo. The street in front of the hotel is quite busy yet the rooms are really well acoustically isolated. A lot of restaurants and fast foods around. Tasty breakfasts in the hotel.

Stayed in May 2024

Location was great. Right at bus stop for bus to and from Bergamo airport. Good breakfast.

Stayed in April 2024

Nothing to improve.

Perfect place for visiting Mediolan and its surroundings. In the middle of Bergamo, close to Citta Alta and railway station, next to the bus from/to the airport.

Stayed in April 2024

The location as it near to the train, bus and airport and also easy to get to the old town as well as new town shops and restaurants

Stayed in April 2024

we had a triple room : kingsize bed was very comfortable but 3rd bed was not a bed but a coach which was not comfortable at all (very hard/firm). It's a pity that hotels don't offer rooms with a comfortable 3rd bed.

Room : perfect breakfast : very nice location : also perfect distance to shopping area and cita alta. Although hotel is located at a very busy crossroad : it was very quiet.

Stayed in April 2024

There’s no real bar or atmosphere in lobby in evening but since it’s so close to everything in old and new town it’s not needed.

Location excellent reception staff as well. Turn left going out the front door and your are heading to old town turn right and it’s the new town and train station right in the middle.

Stayed in April 2024

the real fire in the breakfast room & a good breakfast

Stayed in April 2024

NA

Great location, friendly staff

Stayed in April 2024

The rooms are too small for a kingside bed. There is not enough room to hang cloth or drowers to store them. Plus, there is no room to store the luggage.

The bathroom was very clean and comfortable

Stayed in April 2024

We found 3 mosquitos in our room and there was a smudge next to the bed where there had clearly been one squashed before we'd used the room so there is clearly a problem with mosquitos there. Random, but the toilet roll holder is across the other side of the room from the toilet. I don't think it was a value for money stay.

It was a very good location for us, between the train station and the upper city. A fantastic pizza restaurant across the street as well! The staff were great and let us store our luggage whilst we went out for the day. We had a free upgrade on our room which was really nice. The bed was firm, which we like and there was air conditioning.

Stayed in April 2024

Nothing

Good location and staff very efficient and friendly. Room very clean.

Stayed in April 2024

Bar

Breakfast was good.. Hotel location and price.

Stayed in April 2024

Room was clean and very comfy. Breakfast was excellent. Bergamo as a town is a real gem.

Stayed in April 2024

Room furnishings fine, but a little dated.

Great location, helpful staff, hotel facilities are good.

Stayed in April 2024

Nothing.

Family room 2 beds very spacious. Very modern style, very quiet and comfortable.

Stayed in April 2024

No complaints

The staff were very helpful, the room was spotless and location was an easy walk to restaurants and train station. Bed was very comfortable.

Stayed in April 2024

Fantastic hotel, great location and the staff were all so friendly and helpful

Stayed in April 2024

One bedroom was a little tired, with a small bathroom.

Very pleasant, helpful staff. Good location, just a short walk from the train station. Good breakfast, with plenty of choice.

Stayed in April 2024

Unfortunately the AC was not working at all. During the night it was almost impossible to sleep because it was too hot, even with an open balcony window. In the morning we had to close the windows because of the noice. You can also hear people in neighboring rooms

It was clean and very comfortable, bed had a decent size, and room had a small balcony with chairs and table. Internet was working fine and the staff was helpful. 10/10 location.

Stayed in April 2024