The room was small and the furniture very outdated. That would have been fine, but the bathroom was so tiny that it was nearly impossible to take a shower.

The staff were amazing - kind and helpful. They were able to book us last minute when we needed to stay another night. We also enjoyed the breakfast accessibility and the latte made by the staff members.

Stayed in April 2023

The location was perfect and staff was so helpful l. We enjoyed our stay, overall our experience was great! We definitely recommend Hotel Cervia for Rome stay.

Stayed in March 2023

We were denied late check-out.

We got to check-in early, our room was ready for us from beforehand.

Stayed in January 2023

The walls were thin and because of that I can hear things from other rooms. The shower leaked from time to time. Although the hotel is situated near to the touristic places the neighbourhood isn't very pleasant - you have to be aware of the fact that you might meet some scums.

The service was friendly and helpful also they were taking care of a room by changing bedclothes and towels.

Stayed in October 2022

The noise of the closing door of the corridor! They were so noisy when they were closing down, it was impossible to sleep! We had room just next to it… The hotel should really work on fixing this issue as it has a really big impact

- Nice and friendly staff, late check in and very early checkout wasn’t a problem. - Clean rooms and daily housekeeping

Stayed in September 2022

the noise isolation. the sounds from outside were to loud in the middle of the night

the staff were very helpful

Stayed in August 2022

- It is located in front of a disco bar. Of course its expected that a lot of drunk people yell at 2. am but during our stay there was a crazy drunk guy who decided to press the car horn during 40 minutes without any logical reason.

-The staff is super helpful 10/10 -Nice Kitchen with everything that you need -Good quality/price

Stayed in July 2022

small room and ambience is not good

good

Stayed in July 2022

the bathroom shower was a bit difficult to manage, the door didn’t close properly making it all wet.

very clean and well located. the reception is 23hours and was easy to walk from termini station to the hotel

Stayed in July 2022

Bathroom is too small and also the room but its comfortable and clean.

Perfect location 100/100 close to the center station /termini . You can go to any place you want in Roma. Very safe area especially till midnight alot of tourists stays there.

Stayed in July 2022

Facilities are not great, especially the bathroom but for just sleeping 7 hours it was ok.

It was the only option we could find that would let us check in after midnight which we needed with travel delays. It was also fairly close to the train station which helped.

Stayed in June 2022

VERY NOISY NEIGHBORHOOD

CLOSE TO THE RAILWAY STATION, NICE AND CLEAN HOTEL

Stayed in June 2022

The shower cabin was very narrow and the floors were very slippery.

Stayed in May 2022

thin walls and really smal shower. :)

great location, everything close and handy. Nice bar right across the street, the bulding is wonerful rustic place.

Stayed in May 2022

A good Central Location. Breakfast could have been better, but sufficient.

Stayed in October 2021

Due to lots of restaurants and bars is lots of noise to the late Time

Staff extremely helpful and nice.We had very bad experience because our previous hotel was cancelled for last moment.We booked this one 20min before we arrived. Was any problems. Check-in was smooth and nice.5*customer service.As well very close to bars ,restaurant ,supermarket ,termini station all less then 500m

Stayed in September 2021

the property was unclean and the beds weren’t made when we got there. we had someone else towel and had no toilet roll. the hotel and room smelt of cigarettes and sewage.

Stayed in March 2023

Staff was friendly, especially the Iranian guy

Stayed in January 2023

The fact the room looks nothing like the photos on Bookings.com. The "hotel" is an old hostel or boarding house and the room we had was nothing like the photos. The hotel does not have a lift so requested a room on the 1st floor to save having to carry 3 suitcases up more flight of stairs. We were given the option to view 3 rooms for size & convenience. We ended up in 3 bed room for size but had to carry the bags to 2nd floor. We then had to go & ask for toilet paper...then towels...then the wifi password. This was all after a long day traveling & sightseeing before we checked in. The shower was a broom closet....the shower curtain stuck to yo & the tap handle stuck in your back! The shower was hot & pressure was good...the only thing going for it. The toilet was ridiculous....your knees hut the wall in front when you sat down. To use the toilet you had to turn side on to use it. The noise at night from the hostel/bar around the corner was still going strong at 1am with music & girls screaming & yelling out!! So based on this experience I would recommend noone stay here unless there were no other rooms left in Rome. We are travelling for a month in Europe with nearly all being 3-4 star....this hotel was less than 1 star. Very disappointed for the money we spent.. Bookings.com should review this hotel & delete it from their site!

Nothing!

Stayed in November 2022

It was dirty and uncomfortable. There even weren’t any shampoo left for us, towels were dirty, bathroom was disgusting. In description there was written that in the room they have double bed, but in fact it was two beds, that was very uncomfortable. Moreover I have left my earnings in the room, nobody told me that some cleaning staff will come to our room, that’s why I left my things in the room. When I came back the room I couldn’t find my earrings, that were very expensive and dear to me, reception couldn’t help me with this awful situation. Also I would like to express our dissatisfaction about the air-conditioner. The receptionist told us that they won’t turn it on for us because it isn’t hot for them. So what? It was hot for us and we are clients and came here to have some rest, however they did everything to ruin our holidays. Never come back there!

Location

Stayed in October 2022

Inadequate place to stay with family. There is no refrigerator in the room. It's incredibly noisy outside at night. It may be suitable for young travelers.

The facility location is close to many things you will need while traveling. staff are friendly and helpful.

Stayed in October 2022

Really simple accommodation, but perfect location, and very helpful staff. The rooms are clean, the cleaner guy is also super friendly.

Stayed in September 2022

No lift, after returning from a long day sightseeing and a lot of walking no hot water for a shower in the night and no soap to wash with. No remote control for AC so tried to phone reception, phone didn't work and as no lift had to go down to reception. All in all the photos for this hotel are deceptive, looked good so I booked, end result very dissapointed. No facilities in the room for tea or coffee

Location

Stayed in September 2022

The room wasn’t like the photo, more aged and minimal, The bed was two foam mattresses, and the air con not running at full potential.

Close enough to the termini station and good restaurants, The area not the most desirable but was close enough for a decent 45min walk to desired landmarks.

Stayed in August 2022

My friend and I stayed one night at Hotel Cervia and found the location to be excellent ! The staff were really friendly and did not hesitate to accommodate to our requests to leave our bags for the day before we picked it up at night. The hotel was located next to a busy street and we feared that it would be noisy but it turned out not to be a problem.

Stayed in June 2022