Piazza Della Vittoria, 4, 80067 Sorrento, Italy
#17 of 89 hotels in Sorrento
Guests' ChoiceBased on 777 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.2
Staff
9.6
Value for money
8.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2023
Lisa
United StatesBreakfast was outstanding! The location close to the center of town. Walked everywhere. The staff was very nice.
Stayed in July 2023
Reviewed: 26 September 2023
Aimee
United KingdomNothing!
Location was perfect. Lovely and clean and the most friendliest staff!
Stayed in September 2023
Reviewed: 25 September 2023
Darran
IrelandThe cost of the rooms were quite high but they were of a vary high standard. It would have been state of the art in the 90's early 00's when the room was likely last renovated.
The breakfast was top-class, with so many options. The staff were very helpful with finding a table and cleaning. They also had a piano player in for light background music during breakfast
Stayed in September 2023
Reviewed: 22 September 2023
Dino
CanadaThe elevators were a little slow.
The view from our room was amazing. The bed was super comfortable. The location was great and close to the happening streets. The breakfast was excellent with lots of options.
Stayed in September 2023
Reviewed: 20 September 2023
Michael
United StatesThe location was perfect, close to the beach and an easy walk to shops and food. The staff was friendly and very helpful. When we arrived late (3am) due to a flight delay we were pleasantly surprised that there was people there to not only check us in, but also help with luggage to our room. The pool area was great and the elevator down to the beach was amazing.
Stayed in August 2023
Reviewed: 20 September 2023
Chris
United StatesLoved everything about it
Location and staff
Stayed in September 2023
Reviewed: 13 September 2023
Maria
CanadaNothing… everything was beyond our expectations.
Exceptional hotel, staff and location! Top notch service!!
Stayed in September 2023
Reviewed: 12 September 2023
Peter
United KingdomThe dishes weren't replaced very quickly, and the fried eggs didn't look that appetising
A good selection of food for the breakfast buffet
Stayed in September 2023
Reviewed: 12 September 2023
Tamarats
GeorgiaExcellent location! This is a beautiful hotel with spacious and tastefully decorated rooms. The mesmerizing view from the corner room's balcony overlooking the picturesque Bay of Naples is an incredible experience in itself. Amazing, attentive, friendly, and professional staff. The hotel has a fantastic rooftop restaurant, Terazza Victoria, with breathtaking views and gourmet cuisine.
Stayed in September 2023
Reviewed: 11 September 2023
Melissa
United StatesThe rooms were a bit dated!
The rooftop bar was the best part! The elevator direct to the beach was very nice as well.
Stayed in September 2023
Reviewed: 10 September 2023
Alu
United Statesexcellent
Stayed in September 2023
Reviewed: 9 September 2023
James
United StatesNo negatives
Beautiful hotel, spectacular views, superb restaurant, perfect location and a professional staff.
Stayed in September 2023
Reviewed: 8 September 2023
Tammy
United StatesThe rope around the pool limited access and the water temperature was cold. Service personnel at the pool only provide poolside service if you go inside and place your order first.
Lovely property in a perfect location to explore Sorrento! Professional staff. Elegant presentation of breakfast each morning with live music. Comfortable beds which is uncommon in Italy
Stayed in September 2023
Reviewed: 5 September 2023
Antonio
United StatesVery good breakfast and awesome staff!!
Stayed in September 2023
Reviewed: 4 September 2023
Madeleine
United StatesThey had a buffet breakfast, which has a good selection of items. The hotel has an excellent central location next to the ocean.
Stayed in August 2023
Reviewed: 3 September 2023
Javier
United StatesNo ironing board in the room
Everything
Stayed in August 2023
Reviewed: 30 August 2023
Simone
AustraliaGreat staff and fabulous location
Stayed in August 2023
Reviewed: 29 August 2023
Linda
United StatesRoom was small and air conditioning was not always as cool as we would like.
Great location and the pool was definitely a plus. The breakfast buffet was great. The staff was always friendly and helpful.
Stayed in August 2023
Reviewed: 28 August 2023
Derek
AustraliaRoom was just a little pokey
Extremely professional and classy. Very clean and staff were very friendly and helpful. Location was great
Stayed in August 2023
Reviewed: 26 August 2023
Emilio
United StatesThe breakfast was an enormous buffet of not very good food. The pastries and fruit were excellent but the eggs and potatoes and other cooked food were subpar
Proximity to beach
Stayed in August 2023
Reviewed: 25 August 2023
Costanza
CanadaHotel room curtains do not close all the way letting in too much light in the morning.
Amazing location and close to ferries! All the staff were friendly and went out of there way to help you. The breakfast buffet and the rooftop restaurant was excellent! Will definitely stay here again!
Stayed in August 2023
Reviewed: 24 August 2023
Jemilah
AustraliaI found the bed to be quite hard and it was very hot during our stay and although there was air con, you couldn't adjust it to get the room cooler.
The hotel is in a prime location with restaurants beach & markets on your doorstep. The rooftop view is amazing but drink & food prices are high. The staff are helpful & friendly especially the breakfast waiters. The breaky was included for us and was a good spread. The beach access was super convenient too 👌 we enjoyed our stay.
Stayed in August 2023
Reviewed: 23 August 2023
Maro
AustraliaWonderful location great views, and close to everything. Wonderful service very helpful and kind
Stayed in August 2023
Reviewed: 20 August 2023
Tracey
AustraliaLocation, staff, views were amazing, would definitely recommend staying here.
Stayed in August 2023
Reviewed: 19 August 2023
Matthew
United KingdomAmazing location, great staff, food excellent.
Stayed in August 2023
Tegucigalpa, Honduras
Swakopmund, Namibia
Zermatt, Switzerland
Scharbeutz, Germany
Ko Jum, Thailand
Aït Baha, Morocco
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content