The exterior of the property is pretty and the view from it stunning, the rooms don't reflect this vibe and are somewhat dated. That said they are fairly accurate photos on the website so one can judge for themselves. Its a shame as all other aspects of the hotel are so lovely just the exterior that needs a little tlc.

Room was as pictured on the site, basic but functional. The view from the room was spectacular facing the village. The flip side is the noise from the road. On Saturday was a market in the parking zone over the road. The set up was very quiet as we did not hear this but were woken by a car alarm at 6. The bar down the road was popular Friday evening so if you are a light sleeper opt for a room at the rear, however the view was stunning. Breakfast was plenty of cake, pie and packed biscuit options. Bread rolls some limited cheese and meat. It was fine but not extensive. Coffee was from a machine and no juice option. Water was available. Fruit limited and some tinned options. Staff were very friendly and helpful in the hotel and in the bar.

Stayed in May 2024

Bit loud at night since bar below

Super friendly staff

Stayed in May 2024

Everything was great. Nothing to add

My friends and I had amazing 2 rooms with the great view on the mountains. Just 2 hours away from Milan and you are in heaven. The room was 200% worth the money

Stayed in April 2024

Staff very kind, and restaurant service good. I think I will come back someday on next periods.

Stayed in May 2024

The hotel's bar works late into the night, and noise can be heard, so light sleepers might have trouble resting. It's not the worst, but noticeable. Sound insulation in general could be better.

Very convenient location, just a few minutes walking from the train station. My room's balcony had a great view to the park in front of the hotel. The price is reasonable. The staff was very acomodating when I informed them I'd check-in late.

Stayed in April 2024

The rooms are dated and a bit bare.

Reception staff are always incredibly lovely - very fruendly and genuine. Outstanding location just a minute's walk from the train and bus station

Stayed in March 2024

We really loved this hotel. The location was perfect as it was near the train station (1 minute by foot), the bed was super comfortable, the employees were very friendly and helpful. This place has a lot of charm and heart, as does the city. We would probably return.

Stayed in February 2024

There was a bit noisy out side and it’s disturbs a bit.

The lication was perfect and i did enjoyed the view from the balcony.

Stayed in January 2024

Nice centrally located hotel, good accommodating staff

Stayed in September 2023

Breakfast was not so good. Our room was ok, but very dark and hardly any lights in the room.

Location was excellent.

Stayed in September 2023

Same as above. Traditional also means that the place is a little run-down and could do with a makeover. The attractive restaurants are full of guests until deep into the night, and the Italian way of celebrating with friends makes sure you won't find much quiet before midnight. The single room I had was basically furnished. One little thing that might improve comfort would be to add a soap-dish to the shower. But this is my personal grudge with almost all hotels: what are you supposed to do with the soap when you're not whipping up foam?

A traditional hotel close to the old town with phantastic views across the valley to sky-high mountains. Very friendly staff, several excellent local restaurants ('grotti') down the street. Reliable daily room-service keeps the place perfectly clean. The Crimea's own eatery, Il Locale, is the top place to eat in Chiavenna in my view.

Stayed in August 2023

The neighborhood was a bit noisy

Good price for the value

Stayed in August 2023

There is no air conditioning or fans in the rooms, it was very hot and humid and we had a baby of 20 months. So it was very uncomfortable. But i could have checked this before booking.

Position and staff was very good!

Stayed in June 2023

Breakfast was good. City is very nice. Good Restaurants in surrounding area.

Stayed in July 2023

The bathroom

The location with a view, spacious room and service

Stayed in July 2023

Paying 18 Swiss Francs to park a motorbike.....

Great staff and location, clean and easy.

Stayed in June 2023

There's a huge party in the night we stayed, the music and noise lasted until 2AM...Other than that it's all fine.

Closed to town center absolutely convenient.

Stayed in June 2023

no real bike locker room. if you are nervous about your precious carbon bike then take it to your room …

very simple very nice breakfast very friendly staff

Stayed in May 2023

The bathroom a bit too tiny, and the shower curtain too short

The position and the kindness of the sraff

Stayed in June 2023

No private parking lot, had to repark the car on Saturday. Dated furniture and equipment, no shower curtain, everything was wet. Thin walls.

Very clean, awesome view. Central location near to the station.

Stayed in February 2023

That it was stated they accepted Bitcoin for payment of accommodation, food and drink but they did not. To be honest I only booked because it was listed on btcmap.org/map so was very disappointed by this. Please restart accepting via using a simple solution like walletofsatoshi.com

Set & setting.

Stayed in February 2023

The rooms are a bit dated, but overall nice

Location is perfect; staff super friendly and helpful; the restaurant is also amazing with the best Italian cuisine

Stayed in January 2023

thin walls , you can hear everything from outside the room.

very near to the centre

Stayed in October 2022

Musty smell, very strange bathroom layout (no space for feet when sitting on the toilet), shower curtain

Reasonable price, central location in town, easy to find, good parking for bicycles.

Stayed in October 2022