Calle delle Muneghe 2976, San Marco, San Marco, 30124 Venice, Italy
#227 of 299 hotels in Venice
Guests' ChoiceBased on 1314 hotel reviews
8.0Cleanliness
8.1
Comfort
7.9
Location
9.2
Facilities
7.8
Staff
8.6
Value for money
8.2
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Marie
United StatesSome of the walls and the bathroom tiles were cracked. At breakfast, coffee and other items intermittently ran out. The room was expensive, but compared to others in the area, it was a good value.
The location was great. Breakfast was very good with a few small problems, and the room was big and spacious with a hallway, a large bedroom and a good sized bath. The view of the canal was great too.
Stayed in May 2024
Reviewed: 1 June 2024
Elizabeth
United KingdomThe room was very small and hot. Bathroom is dated but functional. Bedroom also dated.
The location was great. Near to the San Samuele water bus stop, with shops and restaurants 1 minute away. Beds were very comfortable and the mini fridge was great.
Stayed in May 2024
Reviewed: 1 June 2024
Brigitte
AustraliaI had a single room with a single bed which was narrow and very hard! Haven’t slept in such a small bed since my childhood. It was so hard that my hip hurt every night! No proper doona supplied either. Just a small blanket in the cupboard. The room itself was very basic.
The quiet location. The little courtyard. Breakfast was good.
Stayed in May 2024
Reviewed: 27 May 2024
Julie
AustraliaWish I had of thought about downloading directions before we arrived . We didn’t have phone service and it was dark , cold and raining . But that was our fault at the end of the day . We had travelled from Naples that day and it was quite late when we arrived .
It was a lovely stay in beautiful Venice .
Stayed in May 2024
Reviewed: 17 May 2024
Richard
United StatesNo comment.
I like the ambiance of the facility, the terrace, the breakfast room. The breakfast was very good. The location is my favorite in Venice. I will come back to Domus Ciliota
Stayed in May 2024
Reviewed: 17 May 2024
Anton
GermanyThe tiny shower and the two single beds to make a double bed. The breskfast food, same every morning and mainly bread and pastries, the fruit was of a poor quality. Very small fridge, you can get in only one bottle at a time and no ice.
The friendly staff and the location.
Stayed in May 2024
Reviewed: 16 May 2024
Dawn
United KingdomThe room was basic but we were perfectly happy especially as it was very clean.
Perfect location, staff very friendly and helpful. Very good breakfast.
Stayed in May 2024
Reviewed: 16 May 2024
Kenneth
GibraltarPoor room lighting
Stayed in May 2024
Reviewed: 14 May 2024
Bija
ItalyThe room was a little hot and the air conditioning wasn’t effective. Also the room could do with a mosquito blind as there were lots of mosquitoes, mostly squashed on the walls!
Great location, friendly staff, good breakfast, clean basic rooms - beds were comfortable and shower had plenty of hot water. Room was quiet at night as not on a busy street.
Stayed in May 2024
Reviewed: 13 May 2024
Christine
United KingdomCentral location. Quirky. Lovely garden
Stayed in May 2024
Reviewed: 9 May 2024
Manfred
GermanyI was on the thrid floor - rooms are hot (April) AC didn't work (not yet), but also my request to check if something can be done, was acknowledged, but not followed up on
location is perfect and at this price during this time of the year - you get what you pay for - and thats fine.
Stayed in May 2024
Reviewed: 8 May 2024
Judith
United StatesThe floor was a little dirty
I loved the location, the breakfast was good and had a great variety. It was easy to walk around and see the sites!
Stayed in May 2024
Reviewed: 6 May 2024
Robyne
New ZealandThe person snoring next room to me.Thin walls.
The location was great. The price was right and the facilities good for solo traveler. The breakfast was good value and it was at a good time.
Stayed in May 2024
Reviewed: 5 May 2024
Gillian
United KingdomIt was great to be back. The location of the hotel is perfect. Staff very friendly and helpful.
Stayed in March 2024
Reviewed: 3 May 2024
Sturm
United StatesNicer bed
Great breakfast. Be prepared no iron. Air co ditioning not on but cool enough with windows open. Takes a little getting use to vs US but I loved the location.
Stayed in May 2024
Reviewed: 30 April 2024
Charlotte
United KingdomThe rooms were soulless
The location and breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Patricia
United KingdomBathroom was quite small
Breakfast was really good, location was good. Fabulous courtyard.
Stayed in April 2024
Reviewed: 20 April 2024
Denise
CanadaThe hotel rooms show a bit of wear and tear, the shower stall caulking had some moldy spots, typical considering the Venetian climate, and the light nearby was coming away from the ceiling.
The location is excellent. The room was quiet, clean and comfortable. The breakfast is better than most. The courtyard spaces are great for working or relaxing when there is nice weather. The staff are helpful and friendly.
Stayed in April 2024
Reviewed: 20 April 2024
Melanie
United KingdomRoom could have been a little larger as could have the shower cubicle, strange smell in room.
Breakfast good choice, lovely coffee, cereal, croissants. Ham and cheese
Stayed in April 2024
Reviewed: 20 April 2024
Laura
Puerto RicoThe breakfast was always the same.
Good location, walkable to all places but calm from the crowds.
Stayed in April 2024
Reviewed: 17 April 2024
Beata
SwedenAC didn’t work
Location
Stayed in April 2024
Reviewed: 15 April 2024
Maralyn
AustraliaMosquitoes
Location Breakfast Quiet
Stayed in April 2024
Reviewed: 14 April 2024
Shu
TaiwanThe room was cold! And you had to tell them to raise the room temperature because you couldn't control the temperature. (I had troubled myself to tell them for more than once about this issue). They only had blankets, which is really not enough for the cold weather in winter Venice. (In January) I had to ask them for extra ones.
The staff was helpful, and the location is not bad. The room is big and quiet.
Stayed in January 2024
Reviewed: 13 April 2024
Niamh
IrelandThe decor was a little outdated, which I didn't mind. The view from my room wasn't great. There was a few mosquitos in my room at night. A kettle would have been nice, but not the most necessary.
The location was pretty central, close to the touristy areas but the street it is on was rather quiet. I had a good nights sleep, the bed was comfy enough. Decent enough breakfast as well. Good water pressure for the shower, and the room came with towels and a pair of slippers.
Stayed in April 2024
San Rafael, Argentina
Mers-les-Bains, France
Swakopmund, Namibia
Longgang, China
Goryachiy Klyuch, Russia
La Forêt-Fouesnant, France
Braşov, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content