820 Thousand Oaks Drive, Hurst, TX 76054, United States
#5 of 7 hotels in Hurst
Guests' ChoiceBased on 204 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.8
Staff
8.8
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 16 March 2024
Emma
United StatesThe breakfast was plentiful and I was grateful for fresh fruit, but the hot food was warm to cold
The comfort and cleanliness.
Stayed in March 2024
Reviewed: 26 February 2024
Crystal
United StatesThe TV was extremely out of date. I also booked a double room and ended up with a king bed and pull-out couch. It worked okay for my two kids since we were only staying one night. Otherwise, I would've had to change rooms.
The property is beautiful and in a really nice area. The walk-in shower was amazing, and the room was super clean. Breakfast was also really good. They had a full breakfast including eggs, bacon, sausage and biscuits and gravy along with the usual pastries.
Stayed in February 2024
Reviewed: 3 October 2023
Marie
United StatesThe toilet seat was disgusting. Toilet seats are inexpensive and could be replaced for $10 so it should be an easy fix. The housekeeper has to pay attention to the small details and report it to management. There was no hot water in the shower, but because the temperature was in the 90’s it didn’t bother me, but my husband was very displeased.
Our room was clean with the exception of a few areas which could have used a little TLC, but overall it was OK.
Stayed in October 2023
Reviewed: 5 September 2023
Eyob
United StatesSmell carpet
Clean carpet.
Stayed in September 2023
Reviewed: 25 April 2023
Billie
United StatesIf the pool wasn't closed all day friday
Breakfast was good during the week but attendant wasn't around much on week end and thongs were empty.
Stayed in April 2023
Reviewed: 24 March 2023
Ralph
United StatesThe breakfast was not quite up to par with breakfasts at other hotels of this price range. I thought the turkey sausage patties had a strange, unappetizing taste. I've had much better scrambled eggs at other places. The novel pancake machine, on the other hand, turned out fresh and tasty pancakes.
Reservations online were fairly easy and relatively quick, but there is room in the process for some simplification. Staff at front desk was excellent, friendly and helpful.
Stayed in March 2023
Reviewed: 7 November 2022
Sarah
United Statesour room was not ready when we arrived at 4:20pm. I had even messaged ahead. we had a funeral to get to and had to change in the public restroom because we had no room the next day I was told I couldn’t check out late. a little ridiculous considering room wasn’t ready for me. but I’m expected to get out on time
Stayed in November 2022
Reviewed: 11 October 2022
Lea
IsraelDid not found what to improve
Very professional management. Wonderful atmosphere. Happy hour at evening
Stayed in September 2022
Reviewed: 29 September 2022
Lisa
United StatesMy sink had hair in it. One lamp was missing the shade
The size of the room. The staff was great
Stayed in September 2022
Reviewed: 1 August 2022
Barbara
United StatesNo hot water in tub
Breakfast too crowded could not get a table. Went to restaurant
Stayed in July 2022
Reviewed: 31 July 2022
Charles
United StatesNothing.
Convenient location. Professional staff.
Stayed in July 2022
Reviewed: 11 July 2022
Lauri
United StatesThe beds,. They were just terrible. So soft you sunk in the middle. We all woke up with back aches the next morning.
Loved the pool
Stayed in July 2022
Reviewed: 8 July 2022
Carolyn
United StatesBreakfast was very good.
Stayed in July 2022
Reviewed: 26 June 2022
Shalina
United StatesBreakfast till 10
Was good hours were to short
Stayed in May 2022
Reviewed: 19 May 2022
Anita
United Statesthe bed was harder then i like.
the staff was great and evdrything was clean. for me the location was perfect.
Stayed in May 2022
Reviewed: 16 May 2022
Lidiaty
United Statesn/a
breakfast
Stayed in May 2022
Reviewed: 10 May 2022
Sayed
BangladeshHotel Location
Location is good. Transportation to & from DFW - Hotel not good,
Stayed in May 2022
Reviewed: 18 April 2022
Melissa
United StatesThe beds were not comfortable at all.
Rooms are spacious. The staff was fantastic. The pool and fitness facilities were nice. Breakfast was better than expected.
Stayed in April 2022
Reviewed: 5 April 2022
Jonathon
United StatesN/A
Breakfast and the showers
Stayed in April 2022
Reviewed: 28 March 2022
James
United Statesthis is the second holiday day inn express I have stayed in that I booked online and the booking price vs what they actually take out of my account have been different. they have some kind of hidden fee I guess. I don’t plan on staying at another one.
good location
Stayed in March 2022
Reviewed: 21 March 2022
Stephanie
United StatesVERY loud in our room. We could hear every single person on our floor, and every person in the pool (which was apparently right below us). Our room wasn't the cleanest either. We had a dirty towel, there was trash by the sofa, hair on the shower wall when we first arrived, and the floor looked like it had been walked on by muddy shoes.
Breakfast was great. Beds were comfortable, air conditioner worked well, and bathroom/room was large. Staff was helpful when one of our keys quit working, multiple times.
Stayed in March 2022
Reviewed: 17 March 2022
Diffy
United StatesThe pool was a little disappointing. It wasn't as warm as we thought it would be.
Quick check in, friendly staff, and clean room. Pleasant experience all around.
Stayed in March 2022
Reviewed: 11 March 2022
Tierra
United StatesThe bed and the room actually. It was very comfortable
Stayed in February 2022
Reviewed: 1 March 2022
Francisco
United Stateswe stay two nights and the room was not clean
they were really helpful when you ask a question question
Stayed in February 2022
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