Via degli Avelli 2, Santa Maria Novella, 50123 Florence, Italy
#226 of 380 hotels in Florence
Guests' ChoiceBased on 288 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
9.7
Facilities
8.1
Staff
9.4
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 9 May 2024
Eileen
ItalyExcellent location and comfortable rooms
Stayed in May 2024
Reviewed: 2 May 2024
Del
United StatesDidn’t bother us much but it can be a bit loud if you overlook the main thoroughfare. Tourist passing and such.
Clean, comfortable and close to the train station. Our stay was very nice. Close to pharmacy and supermarket. Staff always helpful and polite.
Stayed in April 2024
Reviewed: 30 April 2024
Zmagoslav
SloveniaCheaper parking
Clean room, breakfast, reception
Stayed in April 2024
Reviewed: 30 April 2024
Vinod
IndiaOccasional smell in the toilet, however quick action taken by putting room freshener.
Location, staff, rooms, decent breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Elisabete
SwitzerlandVery well located
Stayed in April 2024
Reviewed: 23 April 2024
John
United KingdomAll round liked it
Stayed in April 2024
Reviewed: 4 April 2024
Lea
United StatesBathroom was very small. Shower was also small and configuration was not good, water sprayed directly onto the shower opening and leaked onto the floor.
Convenient location. Room was good, bathroom was updated. Breakfast was good with hot dishes available.
Stayed in March 2024
Reviewed: 1 April 2024
Emilie
United StatesI had a room that faced the piazza which made for a lot of noise at night. I didn't mind, but someone else might. Some of the room appliances were functional, but a little dated (hair dryer worked fine but was old, safe took a key and not a code)
Location is perfect, next to an entrance to the train station and easy to walk (difficult for cars to reach). Breakfast was great, many options and made for a very easy morning. Room had everything I needed. Staff was exceptional. They gave great advice on places to eat, things to do, directions, etc.
Stayed in March 2024
Reviewed: 29 March 2024
J
FranceUpper rooms are not easily accessible with a heavy luggage
Very well located, clean, friendly staff, breakfast is simple but delicious.
Stayed in February 2024
Reviewed: 16 March 2024
Antonella
AustriaThe room decoration needed a bit of refreshment
Eccellent location at a short walking distance from Firenze's main train station Santa Maria Novella and the Duomo. Frendly staff and good breakfast served on a nice little terrace overlooking the amazing Santa Maria Novella Square.
Stayed in February 2024
Reviewed: 19 February 2024
Lamera
ItalyL location
Stayed in February 2024
Reviewed: 24 January 2024
Hasmik
ArmeniaNice place to stay for several days. The building was safe. The staff was welcoming and helpful. Though the room was small, it was clean and tidy. Breakfast was simple and good. The location was perfect, I could reach all beautiful destinantions by walk, in 5-20 min.
Stayed in January 2024
Reviewed: 10 January 2024
Astral
ItalyThe hotel is very nice and good, just a little bit old in some parts so it would need to be updated. But overall it is a nice hotel which I recommend!
The location is awesome, you can walk around Florence easily and the station is really close.
Stayed in January 2024
Reviewed: 5 January 2024
Matthew
United Arab EmiratesShower doors in our bathroom wouldn't close properly.....
Great location for the train station, easy walk into the main sights. Good size for a quad room for a family. Helpful staff.
Stayed in January 2024
Reviewed: 31 December 2023
Nihal
South AfricaNo open windows and sunlight in the room and the noise at night
Atmosphere
Stayed in December 2023
Reviewed: 27 October 2023
Sheryl
United StatesThin walls and outside noise.
Beautiful property close to train station and sites. It was less like a hotel and more like staying in mansion bedroom with your own bathroom. Our room had a beautiful view.
Stayed in October 2023
Reviewed: 10 September 2023
Otavio
BrazilThe location is very good, near the train station. Very easy to find. The staff was very friendly, gave us a lot of information about things to do and transportation. Breakfast had a lot of options.
Stayed in August 2023
Reviewed: 7 September 2023
Brea
United StatesI wish the bed has been one big mattress rather than two beds put together. I also wish there was a real mini fridge in the room rather than a small drink fridge.
The property was beautiful and in an amazing location. Comfortable bed, easy to find, and a larger shower by Italian standards.
Stayed in September 2023
Reviewed: 15 August 2023
Ryoko
JapanNear the station
Stayed in August 2023
Reviewed: 30 July 2023
Dario
ItalyThe air conditioning was not that efficient
Best position possible, cordial staff, big and clean room
Stayed in July 2023
Reviewed: 28 June 2023
Hillary
United StatesRooms were small, but same as most European size rooms.
Location was great
Stayed in June 2023
Reviewed: 5 June 2023
Hirbod
Singaporegreat location. 5~10 minutes walking to most attractions in the town. rooms come with good breakfast to start of the day.
Stayed in June 2023
Reviewed: 17 May 2023
Christen
Italygreat location and well decorated and comfortable
Stayed in May 2023
Reviewed: 7 May 2023
Fara
JamaicaReally not much to complain about. The room was quite small but well furnished...and beautifully appointed. The view from our window was fantastic. The trade off for being so close to the action is that you are aware of street activity, but the well-insulated windows, heavy curtains and shutters did their job and disturbance was minimal.
The breakfast was quite good. A choice of cold meats, cheeses, bread and excellent variety of pastries, cakes etc. The location was amazing. Just to the side of a beautiful piazza, right in the thick of things. Minutes from the station and walking distance to the river and all the sights. Polite, helpful, unobtrusive staff.
Stayed in May 2023
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