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Reviews of Hotel Genziana 1 stars

Vico Delle Mele 7, 16123 Genova, Italy

#83 of 90 hotels in Genova

Guests' Choice

Review score

Based on 116 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.2

  • Location

    7.0

  • Facilities

    6.9

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 20 May 2024

    8.0
    Great hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Well. Before we leave, my wife has read some comments about bad neighbourhood, etc etc. They were some young guys offering marijuana etc, but they were friendly, no is no, nobody offended is. In al Genoa, you'll find such things, what you expect from a big port city. Hotel. Really nothing to complain about. Big nice room, clean, bathroom was new, we were really enjoying. WiFi was perfect, very fast. Great location, really few steps from streets with shops, cafeteria, restaurants etc. Next time if we'll be in Genova, we will definitely stay in this hotel :)

    Stayed in May 2024

  • Reviewed: 6 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    I really don't like the location, feeling totally unsafe with dealers in the street!!

    Stayed in April 2024

  • Reviewed: 4 May 2024

    7.0
    Room ok, second visit, but very noisy into the early hours
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noise outside at night

    Location

    Stayed in May 2024

  • Reviewed: 18 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Don't go outside at night by yourself

    Stayed in November 2023

  • Reviewed: 20 September 2023

    7.0
    There are cheaper and better accommodations near the port
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast wasn't included and not worth extra charge

    Location was central but not in a good neighborhood

    Stayed in September 2023

  • Reviewed: 27 August 2023

    7.0
    Excellent location but neighborhood not quite nice and noisy
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Neighborhood

    Very good location to visit.

    Stayed in August 2023

  • Reviewed: 16 June 2023

    8.0
    It was great, good value, friendly faces inside. Top Notch.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The area is okay after a 50m walk, if they could deal with the people directly out the front of the hotel it would be perfect.

    Great staff, Great room, Friendly staff couldn’t ask for much more, kept clean.

    Stayed in June 2023

  • Reviewed: 19 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very friendly staff.

    Stayed in May 2023

  • Reviewed: 11 May 2023

    6.0
    Overall good for the price
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The smell of room had a damp smell

    The bed was really comfy

    Stayed in May 2023

  • Reviewed: 11 April 2023

    6.0
    Ok if you really need to live in this location and do not plan to be outside the hotel in the night.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The neighborhood is not clean and safe. Can advice to avoid this place if you plan go outside or back to the hotel in the night. Strangers looks dangerous and streets are dark and narrow to feel safe in the night.

    Perfect location in terms of general plan of Genova, good amenities at the room, everything looks that the staff trying its best to make the place comfort as much as it possible in the old building.

    Stayed in April 2023

  • Reviewed: 20 September 2022

    6.0
    Reasonable price and friendly staff, someone’s always available at the reception
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No A/C (had a small fan) - but as we stayed in September the temperature wasn’t bad. The Wi-Fi was slightly poor at times and the corridors could do with some renovation. The location is central but it’s very easy to wonder off onto the wrong street and find yourself in a very suspicious neighbourhood in which I would not feel comfortable walking alone. But Genova gave off these vibes in general so it’s not the facility’s fault.

    Spacious room with a comfortable double bed, the room was cleaned with a fresh supply of towels and toiletries. Free supply of water downstairs which was nice.

    Stayed in September 2022

  • Reviewed: 18 August 2022

    7.0
    Genoa stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was off due to Covid restrictions.

    Good central location, big, clean rooms.

    Stayed in August 2022

  • Reviewed: 21 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleaning could be improved, the bathroom wasn't cleaned properly still hair in the shower. Ants were in the room when we arrived. The room is really small you get what you pay for.

    Kind and available receptionist

    Stayed in July 2022

  • Reviewed: 19 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is clean. personal good. but don’t suggest the area of the hotel. especially after 22:00 until 7:00.

    Stayed in July 2022

  • Reviewed: 17 July 2022

    7.0
    Very good location, but quite noisy
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The location is in an area with very narrow streets where the evening is quite hectic and noisy , but I think that's the disadvantage of having a very central location.

    The location is very good, very close to the port and the subway station. There are many restaurants and shops in the area. The room is big enough, you have almost everything you need and from the point of view of cleanliness, every day it was cleaned in the room.

    Stayed in June 2022

  • Reviewed: 11 July 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were really friendly and hotel was small but well kept and great value for money. Location was great for touring the city and was close to everything. The hotel is in the middle of Genova however at night isn’t ideal for women travelling alone because of the small alleyways surrounding the hotel.

    Stayed in July 2022

  • Reviewed: 28 June 2022

    8.0
    Very nice staff at a central location.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The alleys leading to the hotel are a bit sketchy. The bathroom had a tiny window that didn’t fully close and the cold ac air kept escaping.

    The room is renovated nicely. It’s a very central location in the city.

    Stayed in June 2022

  • Reviewed: 5 May 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    comfortable and very nice staff

    Stayed in May 2022

  • Reviewed: 13 April 2022

    7.0
    okay for one night
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    during the evening the area was a little intimidating and there were clearly prostitutes who hung around that area (however I have read this is common in parts of Genoa). the rooms were off a central staircase which made it quite loud in the morning when people were in the corridor.

    pretty cheap. room was clean and tidy. staff were friendly. they kept our bags whilst we were out seeing the sights on the day of check in and out.

    Stayed in April 2022

  • Reviewed: 3 April 2022

    6.0
    Comfortable but unsafe
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    drug deal and prostitution right before the entrance property quite old dark room

    clean nice staff room big enough

    Stayed in March 2022

  • Reviewed: 22 February 2022

    8.0
    Short stay in Genova
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing in particular

    The bed an the room were ok, a normal room and very functional for a stay. No extra amenities.

    Stayed in November 2021

  • Reviewed: 27 September 2021

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    - The room could use more light, it was a bit annoying to turn on 3 separate lights to light the room. - Breakfast rules could be better explained, since some items are included, other not. - shower was not perfect, so water went out

    - staff - location - A/C

    Stayed in September 2021

  • Reviewed: 5 September 2021

    8.0
    Please fix shower
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    But the glass walls/door in the shower in our room had been broken, and the drain didn’t work well, so it was hard to keep the room from being flooded by the shower. If you want to buy drugs or sex, you just have to go to the streets immediately surrounding this hotel. Unfortunately, it sounded like the drug dealers had a loud party every night we were there just below our window, which echoed loudly, which meant we had to close the window for quiet. Except for that, the location is fantastic!

    The staff was great, and it was very clean.

    Stayed in September 2021

  • Reviewed: 30 July 2021

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very hot in the room, so we couldn't sleep.

    The personal was very, very friendly.

    Stayed in July 2021

Showing 1 – 25

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