Nothing

Beautiful hotel, great facilities extremely comfortable. The local area was lovely some great local restaurants and ATM. The best part was we had a hire car and the parking was free. They did a shuttle into Sorrento so we put our feet up for a couple of days. In all other places we tended to pay for breakfast and parking so this was an amazing deal for a four star hotel.

Stayed in May 2024

Really a place I can recommend. In addition to being Pet Friendly, the hotel is beautiful, very clean and organized, the view from the room to the sea and the city is wonderful. The hotel staff are very kind. Thank you very much to Nello at reception and the manager who treated us with great care. I will definitely be back.

Stayed in May 2024

Nothing.

One of the nicest, friendliest hotels we have ever stayed in. All the staff from reception, to restaurant to drivers, nothing was too much trouble for them. It was lovely to be a person not a random guest. We had our little dog Ria with us and they treated her like a princess too. Highly recommend.

Stayed in May 2024

Absolutely perfect place.

Stayed in April 2024

It was advertised as air conditioning one but this wasn’t available until middle of May which was disappointing. Even though the temperatures hit 24 while I was there.

Property was a little away from the centre but the free shuttle bus was very frequent. It was near a beautiful little village with lots of places to eat. It was nice to be away from the hustle and bustle of the town centre.

Stayed in May 2024

Nice breakfast, very friendly people, good idea with a shuttle bus.

Stayed in April 2024

-

Staff, view, free parking in front, room

Stayed in April 2024

The breakfast was good. Continental with some aspects of an English breakfast (sausage, bacon and eggs). The location was great. Amazing views from the hotel room balcony. The free shuttle bus to Sorrento was fantastic. Very prompt. The cleanliness of the hotel was exceptional. Thank you for a fantastic stay.

Stayed in April 2024

Nothing

Super comfy beds, lovely outlook, and a free shuttle bus to Sorrento each day.

Stayed in March 2024

It is about a 15 min drive outside Sorrento so it may not suit if you want to be closer. There is a shuttle bus that drops residents to Sorrento each day and you need to book on to it in advance. There is a lovely village (San’Agata) out the back where there are lovely people running restaurants and bars! Has all you would need as a base to explore the Amalfi Coast.

Have been travelling to this hotel for years. Tan by a lovely family. Staff are very friendly and I would highly recommend

Stayed in October 2023

If i was to be picky it would just be the bus up and down to town could run a little later but in saying that it wouldn't put me off going back

The view was exceptional, the breakfast was plentiful and the staff were great always making sure that you wanted for nothing and the cleaning staff were great also the room was cleaned every day even if it didn't require it This was our 2nd trip to the Grand Hermitage and would go back again

Stayed in October 2023

The pool was cold, and I don't think it was heated. The shuttle for pickup was not available when we arrived. Therefore, we had to take a local bus, which lets all of the school children on first and we had to wait quite some time before we could get onto a bus that was not full. I would suggest running your shuttle more when the children are in school. The location really isn't within walking distance to Sorrento.

The view from our room was spectacular. Pictures online are the same as in person. The full breakfast was delicious offering an array of food. The staff was very professional and helpful. A short walk up the hill to see Monastero di San Paolo for a magnificent view at the top. Great food at Bar Orlando in Sant'Agata just a 15-minute walk away. It was actually nice not staying in downtown Sorrento, as there were so many tourists......much quieter and more relaxed at Grand Hotel Hermitage. The front desk can arrange a boat rental for you to use all day or you can go to the marina and get it yourself for the same price. We boated along the Amalfi coast and swam in the Tyrrhenian Sea. We thoroughly enjoyed our 2-night visit, just wish it was a bit longer. Thank you.

Stayed in September 2023

Nothing

Lovely traditional style hotel with the most incredible views 10 mins stroll to the lovely village of San Agata

Stayed in September 2023

Shuttle needs to run later at night

The staff was top notch It was an easy walk to a near by village with restaurants The pool was pleasant Great drinks

Stayed in September 2023

Nothing!

I cannot speak highly enough about Grand Hotel Hermitage...From the stunningly beautiful views to all the wonderful staff who made us feel incredibly welcome. Tony was especially funny and we loved his cocktails by the pool! Our room was well air conditioned and kept very clean. The location was perfect for us as it didn't feel at all touristy. We had everything we needed on site and in the lovely little local town but equally we had easy access (thanks to the complimentary hotel shuttle) to visit the much busier Sorrento at our own leisure. I owe an extra special thanks to the staff for how they took care of everything...I was quite sick one night and therefore unable to make a boat trip that I had previously booked but the staff took all the details and rearranged everything for me no trouble at all. They provided my friend with a great selection of gluten free breakfasts each morning and when we had to check out very early on our final day we were given a very generous take away breakfast. Thank you Grand Hotel Hermitage!

Stayed in August 2023

The hotel provides a shuttle service up and down to Sorrento which is great but would be better if the return service was a little later than 8.30pm

Lovely clean friendly hotel. Great food and few mins walk to a lovely little village with great restaurants.

Stayed in July 2023

Paying extra for cab to go up was not fun, but the area is beautiful!

I love the location of the place.

Stayed in August 2023

Breakfast buffet could have been better and more varied day to day. Beds were a little firm.

Old school family run hotel, away from the hustle and bustle of Sorrento but walking distance to the lively village of Lubranese. The hotel staff are excellent, and views are 2nd to none. It’s the kind of place where you get to know the other guests and you likely will meet them when you come back next year!

Stayed in August 2023

Shower didn’t have much pressure and bed was a bit uncomfortable.

Very friendly staff, great view, close to nice town.

Stayed in August 2023

To much noise in the morning if you have a room close to the reception

Very nice and helpful staff. The hotel offers free shuttle service to the city of Sorrento. Good breakfast and nice pool area with view

Stayed in August 2023

N/A

Lovely room with air conditioning, very clean and comfortable. Staff were very friendly and helpful. Great views! Fantastic breakfast, continental and English, great selection, good coffee! Lovely terrace, pool and snack bar area.

Stayed in July 2023

Nice friendly hotel

Stayed in August 2023

The hotel provides a free mini bus to Sorrento which is great - only thing we would have liked to see would be a slightly later pick up from Sorrento back to the hotel

Beautiful hotel - really clean and well presented. Staff were all super friendly, from the check in to the pool bar staff. Room was lovely and views were stunning! You can charge food/drinks to your room which was great. Overall a brilliant stay and would go again.

Stayed in July 2023

Fantastic hotel overlooking Naples Bay with breathtaking scenery. The hotel staff were brilliant too.... we can't wait to go back

Stayed in August 2023