nothing

Quieter location with amazing views and staff were most helpful when my daughter became ill they couldn’t do enough

Stayed in May 2022

A very nice place with excellent staff Know that you gonna need a car or taxi to get along from the hotel, and they have an easy car/scooter renting service

Stayed in May 2022

can’t say nothing, everything was excellent!

Grand Hotel Hermitage is very clean and comfortable hotel. Good location, 5 minutes walk to small town Sant’agata where is two good restaurants with Michelin sign. Free transfer every day to Sorrento center. Hotel workers are very sweet and friendly. Good breakfast every morning.

Stayed in April 2022

It's difficult to find a parking slot if you arrive at late hours. Rooms are not sound proof.

Stayed in April 2022

location and super friendly staff.

Stayed in April 2022

nothing it was amazing

family run, everyone went above and beyond for us. perfect location, shuttle bus was so handy to and from Sorrento. The view was breathtaking.

Stayed in April 2022

large room, beautiful view, good breakfast, super nice staff

Stayed in April 2022

The furniture was old. if they change that, the hotel would be perfect.

Very friendly staff; room was very clean and big. we had a room with sea view. Good breakfast. Hotel also has a shuttle to Sorrento. I plan to come back to this hotel.

Stayed in April 2022

N/A

Very good hotel! great location, amazing view! The personnel is the most valued part of this hotel! Ms Gloria at the reception is very professional and very helpful. You really feel here like at your home. The transfer to the city center provided by the hotel is very convenient and comfortable. Nice breakfast. Mrs Roberta at the BAR was very kind and always willing to assist. We highly recommend this hotel to the explorers! Thank you

Stayed in April 2022

Staff impeccabile

Stayed in April 2022

Hard mattresses and uncomfortable pillows- for me. A very small tv for those who need to be in touch with the world 24/7.

A very nice small town, I reserved the hotel few minutes before check in in the afternoon from my way from Sorrento to the Amalfi coast the next day. perfect staff, very nice room even that the style and furniture is not on the modern vibe. the mattress was a little hard. very good breakfast for everyone. don’t miss the road from the path of the hotel to the village Agata….very nice place indeed. I was traveling on April and the weather was a little cold but, there is magic in the air. A very quiet place and a beautiful view from the terrace.

Stayed in April 2022

Beautiful hotel with amazing views and delicious food. It is wonderful experience to stay in the hotel where the staff smiles and greets you when they see you and always make sure that you are comfortable and well. Yes, YOU GET THERE AS A TOURIST AND LEAVE AS A FRIEND! We have also received valuable professional advice about the hiking trails, places to see, places to park the car, public transport, tours, pick up and drop off etc...

Stayed in October 2021

We think, that some parts of the Hotel could be a little bit renovated. For us it was OK but our 21 year old son it was to old - fashioned. So we think if the Grand Hotel Hermitage would like to inspire younger people, it need a renovation in parts of the hotel.

The people who worked at the Grand Hotel Hermitage were very lovely and friendly. It was no problem to bring our dog with us and the location and surroundings were very nice.

Stayed in September 2021

Excellent staff! Beautiful seaview from balcony

Stayed in October 2021

All❤️👍 Thanks Grand hotel Hermitage😉💞

Stayed in September 2021

Bed was like a rock

Excellent staff, very welcoming and helpful with recommendations. Amazing food and breakfast. Free parking, a shuttle bus that takes you to Sorrento so you can spend a few hours wondering around, and that gorgeous ocean view from the room . Definitely a place to stay for the next time 🙂

Stayed in September 2021

They need something outside by pool like citronella candles to repel honeybees which were sometimes bothering guests. The room refrigerator did not have anything in it to refresh ourselves - water or beverages to purchase.

Very nice hotel with a beautiful property in a quiet area offering beautiful views from multiple points Coast, ocean and Naples. The staff were outstanding especially the pool and outdoor restaurant which is managed and staffed by Toni. He is professional attentive and extremely warm. We arrived after the poolside restaurant had closed for the day and he was kind enough to make some gnocchi himself so that our four-year-old daughter would have something hot to eat. That was so appreciated! He was extremely attentive and made our stay so warm and inviting. They front desk staff Gloria was like a ray of sunshine upon arrival after a long journey from Rome. She was warm and knowledgeable and helped us get our Covid tests required for our flight to return home. Renato was also very helpful and personable. This location offer free shuttle to town and a quiet place to rest and replenish. Good food in restaurant with daily menu and ala carte. Rooms extremely clean and cleaning lady was amazing.

Stayed in September 2021

The breakfast was not as good as the rest of the hotel.

The view of Vesuvio is stunning. The hotel is super clean and has this ‘old grand hotel’ charm. Even the daily shuttle ride down to the centre and chat with friendly driver was very nice and practical.

Stayed in September 2021

The breakfast was totally crazy Marcelito letra and deliciously

Stayed in September 2021

NA

The view from the hotel room and the swimming pool area was was breathtaking. The hotel is well maintained and the floor of the room had beautiful tiles from the area. My room had a nice huge bath tub which we enjoyed very much after swimming in the pool. Staff of the hotel are nice, especially Renato who was so friendly and helpful and definitely made our stay a very special and a memorable one. We would definitely like to go back to the hotel.

Stayed in September 2021

Great view over the bay of Napoli Diversified breakfast and lunch/dinner Very clean hotel and not too big Big plus: very friendly and helpful staff!

Stayed in August 2021

The breakfast was lil poor, we had same things to eat the whole vacation

Stayed in August 2021

The staff helped us with everything, from giving us a warm welcome to parking our car for us and much more. They work very hard and you can see that they love doing it. Breakfast was good and we enjoyed soms cocktails while laying at the pool. Eveything was just perfect!

Stayed in August 2021

Perhaps small details such as more usb/plugs in the room. Other than that nothing really at all.

I really liked the staff, they really know how to make your stay a positive experience and plus they are very pet friendly. The view from the pool side is awesome and plus you get a nice breeze which is a bonus. Plus you get shuttle service to Sorrento (it can be stressful to find a parking spot)

Stayed in August 2021

August is wasp month, also in this hotel…

View is absolutely stoning. Very hospitable staff, the manager has many very good local inside tips. 5 min walk to city center, at night well illuminated.

Stayed in August 2021