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Reviews of Grand Hotel In Porto Cervo 4 stars

Localita' Cala Granu, 07020 Porto Cervo, Italy

#21 of 24 hotels in Porto Cervo

Guests' Choice

Review score

Based on 73 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 26 September 2023

    9.0
    Lovely resort to spend time in.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to not like.

    Big pool , acres to a beach.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    big pool!

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Double Room with Garden View
    • Stayed 5 nights

    beach, pool

    Stayed in September 2023

  • Reviewed: 27 August 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The beach could have chairs from the hotel, and the property could be better maintained (quite old inside)

    Beautiful property (internally it could be better maintained though), great views and easy access to a really nice beach

    Stayed in July 2023

  • Reviewed: 21 August 2023

    7.0
    Nice view
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Shower is too small and bad not very comfortable

    Breakfast was great and our room had perfect sea view

    Stayed in August 2023

  • Reviewed: 19 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 4 nights

    The gym should be better equipped, at least a full set of dumbbells would make it nicer.

    Very good breakfast, and the pool area is wonderful, with nice sun beds, perfect for a relaxing day.

    Stayed in July 2023

  • Reviewed: 4 August 2023

    7.0
    Breakfast should improve
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The Breakfast was absolute terrible, was not flow to serve, many sessions far from each other, we could not see clear what was on offer, extremely bad arrange. All should be in a U zone so clients can see what is available. No separated mix as it is either you put everything inside in a U zone, or all outside with is more pleasant. Breakfast is a logistic presentation. Is one of the worst we seen.

    Good hotel

    Stayed in July 2023

  • Reviewed: 1 August 2023

    7.0
    A better than expected stay at this lovely hotel offering good service
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights

    We found car hire essential as the hotel, though scenically located, it is not walking distance from the centre of Porto Cervo or any restaurants apart from the Hivaoa which was very good but not for every evening and Sardinian taxis are expensive - 25Euros to Porto Cervo, 40Euros to Baja Sardinia in June/July. Although not a big problem, our dressing table drawer did smell of damp so we didn't use it and the dressing table chair legs really do need to have felt added to their feet. Many days we were woken up by the early rising occupants of the room above scraping their chair across the floor. Other than that there were no problems with soundproofing.

    Hotel was somewhat sprawling which meant there was some small new discovery each day. The sea and surrounding countryside views are superb. Our room, on the first floor of the main block, was simple but not dated as some have found and the air conditioning was effective and very quiet. The ensuite bathroom had clearly been recently upgraded and all facilities worked well. The main building, restaurants and bar were minimalist and chic. Breakfast was comprehensive and consistently good as was lunch at the pool bar and dinner on the few occasions we ate there; prices were reasonable. The pool was a good size and always clean. Staff were friendly and efficient and, though our room was serviced every day, we were never disturbed by the chambermaids.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    Mixed Experience, Lacks 4-Star Standards
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    While the hotel's location amidst natural beauty, near the sea, the overall experience did not match the expectations of a four-star establishment. The high room rate 290 EUR per night and additional charges for amenities, like bottled water(3 euro for a small bottle of water in the room), seemed excessive. Dining arrangements were inflexible, I had hoped to enjoy a relaxing dinner at the hotel's restaurant around 9 pm, only to be informed that the kitchen had already closed. It was disappointing to discover that the hotel required advance booking for dinner during the summer season. Such rigidity in a four-star establishment left me feeling less valued as a guest. Furthermore, I found the demeanor of the bar staff during the evening to be less than welcoming. Their bored expressions and lackluster attitude towards guest inquiries or requests left much to be desired in terms of service. Another drawback was the beach sun beds, which were not included in the room rate. Despite the premium price of the hotel, there was no discount offered for this additional amenity. Even the food offered at the bar during lunch left something to be desired. I found the options to be limited and the quality to be subpar for a four-star establishment. Overall, the hotel had its highlights, but improvements are needed to match its four-star status.

    While the hotel's location amidst natural beauty, near the sea, the overall experience did not match the expectations of a four-star establishment. The high room rate 290 EUR per night and additional charges for amenities, like bottled water(3 euro for a small bottle of water in the room), seemed excessive. Dining arrangements were inflexible, I had hoped to enjoy a relaxing dinner at the hotel's restaurant around 9 pm, only to be informed that the kitchen had already closed. It was disappointing to discover that the hotel required advance booking for dinner during the summer season. Such rigidity in a four-star establishment left me feeling less valued as a guest. Furthermore, I found the demeanor of the bar staff during the evening to be less than welcoming. Their bored expressions and lackluster attitude towards guest inquiries or requests left much to be desired in terms of service. Another drawback was the beach sun beds, which were not included in the room rate. Despite the premium price of the hotel, there was no discount offered for this additional amenity. Even the food offered at the bar during lunch left something to be desired. I found the options to be limited and the quality to be subpar for a four-star establishment. Overall, the hotel had its highlights, but improvements are needed to match its four-star status.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    9.0
    Very nice
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    The bathroom shower cabinet was too tiny for even less than average size adult

    Location perfect with direct access to the beach

    Stayed in July 2023

  • Reviewed: 15 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Room could use some renovation

    Pool and grounds were nice, really nice shower

    Stayed in July 2023

  • Reviewed: 10 July 2023

    9.0
    It’s an authentic place that has a soul and good value for money
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    You have to pay for beach beds

    Location Hotel size (not too big) Authenticity Service

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    We loved this hotel and would certainly recommend to others.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The aircon in our room wasn’t working and although the hotel tried to fix it, we had no aircon during our stay.

    So beautifully quiet set in a picturesque spot. Pool and facilities excellent. Breakfast excellent.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    8.0
    A fantastic relaxing stay in the most beautiful surroundings.
    • Leisure trip
    • Group
    • Double Room with Garden View
    • Stayed 7 nights

    The coffee with the breakfast is terrible. How do Italians accept it? You can order coffee from the bar, but it's still not great. The coffee at the beach restaurant is okay. Room maintenance should be tightened up. The safe and air conditioning units in our room needed to be changed. Once we pointed it out it was quickly sorted out though. The shower pressure could be better, but our friends' shower was okay so varies from block to block. I found the bed too hard and when we arrived all the mattress toppers were already allocated so I had to wait 5 nights which wasn't great. Beware the vans for more than 2 people that pick you up from the airport if you are easily car sick. The journey is only about 35 minutes, but it is twisty and our friends had a bad start to their holiday!

    The landscaping and gardens around this hotel are beautiful and very well maintained, with an extraordinary amount of colour, really lovely. Very pleasant smallish beach a very short walk away (although you have to pay extra for the parasol and beds, €40 for 2 people when we went). A good beach restaurant. Excellent pool at the hotel which is big enough for lengths with a nice pool bar which serves lunch too. Our room was a good size, not big but not cramped with a terrace over-looking a lush part of the gardens and a good sized shower room and plenty of cupboard space (although no long hanging space!). Really nice staff. My husband was delighted that there was a gym which he had to himself mostly. The area around the hotel is stunning. We didn't rent a car, but Porto Cervo village and marina are walkable (about 20 minutes) where there are supermarkets, shops and restaurants (even a pub in the marina) and there are two excellent restaurants about 10/12 minutes walk away.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    8.0
    Nice place
    • Leisure trip
    • Couple
    • Flexible Room
    • Stayed 3 nights
    • Submitted via mobile

    Evening meal at restaurant is a buffet which wasn't great & wine expensive. Bed not v comfy.

    Beautiful pool, beach, tennis courts, poolside cafe, bar, good breakfast - a few resturarants in walkable distance

    Stayed in May 2023

  • Reviewed: 12 June 2023

    7.0
    beautiful place - hotel could perform way better.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights

    no wifi in hotel for a few days, but it was just about to repair the next day ;-) horrible breakfast - not a 4*hotel standard.

    beautiful view at the restaurant just down the beach. the beach looks nice but must be lucky to be able to have access to the water because of huge amount of seaweed.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    9.0
    nice hotel 🏨 not let down by lack of wifi in room. Staff very helpful
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    wifi not working in room

    location. good room with view. clean

    Stayed in May 2023

  • Reviewed: 22 May 2023

    8.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 4 nights

    No coffee/ kettle in the room and if you are checking out before breakfast, no coffee anywhere in the hotel! The receptionist was eventually kind enough to make me a cup of coffee before I headed to the airport at 5 am, but a four star hotel should not have a guest begging for coffee before driving in the dark to the airport. Also, the rooms are quite humid, yes it was raining and stormy, but the insulation in the rooms was very poor. The pool bar only services salads for lunch and the closest restaurant is 1km away and the closest supermarket 6 kms - so it was challenging with a child.

    Overall the staff were very nice, especially the pool bar staff and the cleaning staff. The hotel had a beautiful pool area with incredible views over the beach and was less than 5 minutes drive to Porto Cervo

    Stayed in May 2023

  • Reviewed: 26 September 2022

    8.0
    Lovely place
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Bed was 2 singles pushed together not a diuble

    All good

    Stayed in September 2022

  • Reviewed: 9 September 2022

    8.0
    We had a lovely relaxing stay here, swimming pool is excellent and the beach a short walk down some steps.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Furniture needs updating in the rooms, rooms need modernising. Restaurant food in the evening bad and really not worth the price. Location is a little outside so really need a car.

    Lovely quaint style, comfortable beds, fantastic swimming pool. Nice beach. Staff helpful

    Stayed in June 2022

  • Reviewed: 23 June 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Comfort Triple Room
    • Stayed 3 nights

    I did not like ants in the room (surprise!). Also did not like at all the way the lady at the reception just ignored this question. Also, when I called reception for another question their first sentence was "whats your problem", not in a friendly way. At the reception they said you cannot reserve a table at the beach bar but at the beach they say you need to book a table... The room had a smell from aircon. Basically the property is getting bit old. We decided to move to another hotel for the rest of stay. For me its a good 3-star hotel.

    The best things here were the size of the pool & kids pool + access to the beach. Also some of the staff were super nice and professional (Ariana for example). Porto Cervo is not that far away, but you basically need a car. Breakfast was OK and service at the pool bar good.

    Stayed in June 2022

  • Reviewed: 2 June 2022

    8.0
    Perfect
    • Business trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night

    Nothing

    A complete breakfast with good service. An exceptional swimming pool

    Stayed in May 2022

  • Reviewed: 1 June 2022

    8.0
    Great location and hotel but comes with a higher price to pay.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 7 nights

    At night time, there was too much sound coming through the walls of the bedroom. In the evening time, there was only a buffet for evening meals. It would have been good to have a food menu. Pool bar prices were a little expensive, especially for bottled water because the tap water is not safe to drink. Due to poor public transport options in this region of Sardinia, the only way to travel is via taxi and these are really expensive. 90-120EUR one way to/from Oblia airport and in the local area 35EUR for a 2km ride to a local restaurant. Rental car is highly recommended.

    The location of the hotel is excellent with views of the sea from the rooms and pool. Secondly, the hotel staff were really friendly and helpful. They always went out of their way to offer a premium service above and beyond expectations. At breakfast time, the staff were friendly and greeting all guests. The pool was a great size and was perfect for relaxing. The beach was only 2 minutes walk from the hotel. Porto Cervo centre and harbour are only 1km walk away. Two staff members that made our stay extra pleasant were Luca, the Pool bar waiter and Alberto the Lifeguard. Thanks for a great week at Grand Hotel in Porto Cervo.

    Stayed in May 2022

  • Reviewed: 18 September 2021

    7.0
    The views and facilities do provide serenity, the rest leaves you longing for something more.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights

    Would be nice to have a grocery store closer. The hotel is quite pricey also when it comes to any drinks or snacks; one Aperol 12€. We didn´t have a car, but I would recommend having one. Getting around with taxis is relatively expensive.

    Our first thought was that the hotel and room didn´t quite live up to the expectations for a 200€/per night room (Sea view room) However I think in this hotel you are not really paying for the room to be nice or the comfort of the bed, but the location, view and facilities around the hotel. The beach of Cala Granu is a very nice "extension" to the hotel surroundings. Breakfast was good, nothing special though. The quality of the dinner was actually better than anticipated. Most of the staff were helpful and served us well, but somehow you got the feeling the season was about to come to an end and the energy was not there anymore.

    Stayed in September 2021

Showing 1 – 25

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