Via Il Prato, 42, 50123 Florence, Italy
#164 of 377 hotels in Florence
Guests' ChoiceBased on 84 hotel reviews
8.6Cleanliness
9.0
Comfort
9.2
Location
8.7
Facilities
8.9
Staff
9.2
Value for money
8.0
Free WiFi
6.9
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End of dialog contentReviewed: 29 April 2024
Patricia
United KingdomWider variety
Nice garden location
Stayed in April 2024
Reviewed: 17 March 2024
Ebrahim
Saudi ArabiaNothing
Everything, the staff are amazing always smiling and at your service any time, the cleanliness, the bed is very comfortable and the room is spacious. They have a great place for breakfast facing the garden and the pool and the food is good in terms of variety. Location is not far from the center and 10 min walking, the area is very quiet and convenient for the city lovers.
Stayed in March 2024
Reviewed: 22 February 2024
Maria
United KingdomReally great facilities and quality of the rooms was exceptional.
Stayed in February 2024
Reviewed: 20 February 2024
Inna
SwitzerlandHighly advise to ensure before hand that you are getting a recently renovated room as older ones are in a rather sad state which can spoil impression of otherwise lovely hotel.
Firstly, the staff - simply amazing. Everyone we interacted with was extremely professional, helpful and friendly. Special thanks and appreciation to Giorgia who went above and beyond to ensure that we have the most pleasant experience during our stay. The hotel itself is lovely and very conveniently located. Highly advise to have a meal at Harry's restaurant - great variety, quality and service.
Stayed in February 2024
Reviewed: 14 January 2024
Paula
BrazilLovely hotel with an extremely pleasant staff and beautiful facilities. The breakfast buffet is very complete and delicious.
Stayed in January 2024
Reviewed: 7 January 2024
Nikoloz
SwitzerlandRooms will soon require some refurbishment however still very good
Staff was very nice, location is ideal.
Stayed in January 2024
Reviewed: 18 December 2023
Almaidoor
United Arab EmiratesI forget my bag
Stayed in December 2023
Reviewed: 1 December 2023
Abdulla
QatarThe pickup venue for tours to be the hotel. It would have been great convince.
The breakfast we had was a la card and it was very good.
Stayed in November 2023
Reviewed: 26 November 2023
Sara
United StatesThis was our second stay at this hotel. A short 20-minute walk to the center of Florence. The staff is extremely helpful and friendly. The breakfast was delicious, with plenty of options to choose from
Stayed in November 2023
Reviewed: 2 October 2023
Jennifer
United KingdomGood location and service. Room was good size and comfortable. Staff were friendly and efficient particularly the reception staff Matteo and Giorgia. Concierge was excellent too and helped us with restaurant reservations and museum tickets
Stayed in October 2023
Reviewed: 28 August 2023
Alison
United KingdomLovely clean well kept property. Beautiful pool area and bar. There was a wide variety of food on the breakfast buffet. The staff were very friendly and attentive.
Stayed in August 2023
Reviewed: 23 August 2023
Craig
United KingdomPerfect location with lovely comfortable rooms, a beautiful garden @ pool.
Stayed in August 2023
Reviewed: 23 August 2023
Aleksandra
United KingdomThe prices of the restaurant and drinks were way too excessive. We are used to eat/drink in the hotels but not here: a price of a cocktail by the pool at 20 eur rivals central London, and burger for 35 eur just meant that it was easier to get all this outside for half the price. Rooms are getting cleaned very late - at around 4-5pm, which is not ideal.
Very nice people, great service, always trying to help. Excellent secluded pool area (although sometimes not enough sun beds). It was very hot outside but felt great by the pool. The hotel is not far from the city center - just 15-20 min walk so very convenient.
Stayed in August 2023
Reviewed: 17 August 2023
Monica
RomaniaI liked the staff, their attention to the details, the live piano music they had every night. Exceptional.
Stayed in July 2023
Reviewed: 6 August 2023
Amy
United StatesThe food options were limited and very expensive. The location was a bit further from the center of the city, thus a shuttle would have been nice as we have stayed in Florence multiple times at other hotels, which had shuttle service.
The welcome was wonderful as we arrived very late. Check in was easy and quick, and we were even provided with after hours wine service as our travel day was much longer than anticipated. The rooms are beautiful, large, and well appointed. The staff goes out of their way to welcome you. Breakfast was nice and the pool area is really beautiful. We were traveling with kids and they loved the pool area.
Stayed in August 2023
Reviewed: 19 June 2023
Azimi
United Statesthe beds and pillows were not the best.
the property, the room and specifically the pool were gorgeous and the staff were incredibly nice and helpful.
Stayed in June 2023
Reviewed: 13 May 2023
Gabriela
United StatesStaff was exceptional, everyone very friendly and helpful. Breakfast was delicious. Room was very comfortable.
Stayed in May 2023
Reviewed: 26 March 2023
Kanika
United Arab EmiratesThe breakfast was decent but not a 5-star level breakfast. This would be the only point to be improved on.
It is a beautiful hotel and has the friendliest staff. The rooms were clean and pretty, the garden was lovely too. The concierge is extremely helpful and they even recommended a restaurant that turned out to be stunning!
Stayed in March 2023
Reviewed: 26 March 2023
Ali
MalaysiaNothing indeed in my mind
The reception employee was perfect, the balcony view and hotel staff in general are excellent
Stayed in January 2023
Reviewed: 2 November 2022
Tahani
Kuwaitstaff service
Stayed in November 2022
Reviewed: 28 October 2022
Kathe
United StatesNothing.
Lovely hotel lobby, outdoor setting and room appointments. Friendly and welcoming staff from checking in, dining to checking out.
Stayed in October 2022
Reviewed: 10 October 2022
Fredrik
NorwayThere was nothing to dislike. Everything was good. No complaints.
The hotel was amazingly tidy and stylish. Director Pane and his team deliver an excellent "home away from home"-experience. They arranged a beautiful rose-arrangement for my partner before arrival on my request, they helped with everything from luggage to taxis, very valuable advice for sightseeing and excursions. Harrys bar- the garden was very beautiful. The eye for detail and the work laid down is done in such a manner that the experience of the stay is STELLAR.
Stayed in October 2022
Reviewed: 9 October 2022
Ahmed
QatarNothing
The hotel was so chic and romantic. located perfectly in Florence. concierge was sooo professional and helpful beyond expectations. Especially Neri was just superb. And Fabio was helpful and friendly.
Stayed in September 2022
Reviewed: 21 August 2022
Fiona
United Kingdomneeded updating including work on the conservatory
the pool
Stayed in July 2022
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