Via Fabio Filzi 3, Stazione Centrale, 20124 Milan, Italy
#120 of 446 hotels in Milan
Guests' ChoiceBased on 1250 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.3
Staff
8.8
Value for money
8.2
Free WiFi
8.0
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End of dialog contentReviewed: 20 May 2024
Andrew
United KingdomAir con in room didn’t work and no extraction fan in bathroom. Shower had part of door seal missing so some water escaped onto floor. Room was therefore quite hot and bathroom steamy from shower. Roof terrace was closed which was disappointing.
Close to train station and metro. Room was available early which helped us when dropping bags off early. Room was clean. Breakfast was okay.
Stayed in May 2024
Reviewed: 19 May 2024
Irwin
United KingdomAir Conditioning did not work
Room, location all good
Stayed in May 2024
Reviewed: 18 May 2024
Frank
United StatesFront desk staff were a little brusque, and a bit unkowlegeable: e.g. directed me to a tobacco shop for Metro tickets, but tickets sold at stations. Rooms could use some details, like drink glasses or cups.
Good location for my purpose: close to train station and metro line.
Stayed in May 2024
Reviewed: 17 May 2024
Rahul
IndiaSlightly expensive
Good breakfast and cooperative staff
Stayed in May 2024
Reviewed: 15 May 2024
Jolanta
LithuaniaVery good location, very clean rooms, bed linen changed every day, super tasty breakfast, cappuccino, croissants.
Stayed in May 2024
Reviewed: 15 May 2024
Marija
SerbiaThe strongest impression is the discomfort with the worker at the reception. The workers at the reception are mostly business-like and helpful, but one worker - an elderly lady is very rude and unpleasant, she really has no knowledge or skills to work with hotel guests. We got a room with a classic French bed, although the description said - a large bed. Then, we had a problem with the shower in the bathroom, they tried to convince us that it was nothing, however, at our insistence, they changed our room and we got an excellent room with a large double bed, as we originally expected, thanking the gentleman at the reception.
The location of the hotel is excellent. The breakfast is good, but the basics are often missing (e.g. eggs, bacon, bread, croissant, yogurt) and the staff does not monitor whether they need to add something, but reacts only when the guest asks.
Stayed in May 2024
Reviewed: 14 May 2024
Pricillia
GermanyAt 8:30 you will see so many breakfast menu are almost empty
The staff are nice , nice hotel , perfect location , kids friendly . Everything was amazing
Stayed in May 2024
Reviewed: 12 May 2024
Marie-josée
CanadaEverything was ok
Location great ! Breakfast complete
Stayed in May 2024
Reviewed: 10 May 2024
Robert
United StatesStaff was friendly and helpful. Room was clean and quiet. Breakfast had a larger selection than expected
Stayed in April 2024
Reviewed: 10 May 2024
Leah
United KingdomStruggled to use the air conditioning unit.
Great location to use the central station and for the metro. Wonderful breakfast.
Stayed in May 2024
Reviewed: 9 May 2024
Yiming
United StatesNo air conditioner
Stayed in May 2024
Reviewed: 7 May 2024
Angelo
United StatesGreat location to the train station and metro to the center. 3 stops.
Stayed in May 2024
Reviewed: 5 May 2024
Lilith
United KingdomI don't think I can think of anything!
The location is great, walking distance from the central station and the metro is only couple minutes walk around the corner. The rooms were big and spacious with a very large comfortable bed. Everything was clean. The breakfast was incredible with a great amount of choice. The staff were really accommodating and helpful when asked if we could leave our bags before and after our stay. Would happily recommend staying here and if I am back in Milan I will definitely stay here again.
Stayed in April 2024
Reviewed: 4 May 2024
Diana
United StatesThe hotel may use a little renovation.
The location was excellent, near the train station and many good restaurants. The place was clean and the staff wonderful. The breakfast was very good and filling.
Stayed in May 2024
Reviewed: 4 May 2024
Clive
United StatesRubber scrambled eggs…. The only flaw. And irons are not permitted!?!? Fire hazard…
Rooms are a good size, not huge but most have a balcony. Breakfast was an outragous display of pastries and breakfast items hot offering only eggs, vienna sausage and that funny undercooked bacon that gets burned on the edges.. cold cuts with lots of prosciutto, fruit yougurt, cereals and so, so much more. We often chose to eat dinner, as it was as good as the restaurants around, alway a buffet with pre order primi and secondi. I think that I put on 10 pounds/ 4 kilos !!! The staff are great in a classic family owned and family friendly hotel.. it is 4 minutes to the beach and also has a huge pool. Great Value
Stayed in May 2024
Reviewed: 1 May 2024
Hana
Czech RepublicExcellent breakfast, very good location
Stayed in April 2024
Reviewed: 30 April 2024
Lindsey
United KingdomHeating in room was too high and it seemed couldn’t be adjusted
Efficient staff, very good breakfast, room well furnished and equipped. Quiet location near railway station
Stayed in April 2024
Reviewed: 30 April 2024
Radu
United KingdomNo corkscrew in the room
Friendly staff, nice room, good location
Stayed in April 2024
Reviewed: 29 April 2024
Eetu
FinlandNoise insulation was poor and we could hear our neighbour room's children screaming very well. Thanks to the parents for putting the children to sleep by ten and not waking them before seven. The hallway light in our room did not turn off, a faulty relay in the fuse panel, which I pulled out for the night. Neither did the other key card work. The room size was ok, but maybe a bit dated.
Great location very close to the Central Station. The breakfast was delicious with a lot fresh baked goods. The bathroom was quite big.
Stayed in April 2024
Reviewed: 28 April 2024
Alan
United KingdomNo tea and coffee facilities in room limited choice of breakfast on first where items were not replenished leaving limited choice.
Good character building and very clean.
Stayed in April 2024
Reviewed: 24 April 2024
Anne
CanadaClose to Main Train Station and the Metro. Great breakfast. Very comfortable rooms.
Stayed in March 2024
Reviewed: 22 April 2024
Kala
IndiaAlthough this was 4 star hotel. There were no kettles or coffee/tea provided in the room. Maybe this is european standard. But i was expecting this. And there was no view from my room.
Breakfast was good
Stayed in April 2024
Reviewed: 19 April 2024
Jovan
CanadaThe hotel had seen better days
Location Staff
Stayed in April 2024
Reviewed: 15 April 2024
Дарья
RussiaActive tram traffic just outside. No sleep at night. This is not only noise but even the turbulence from the trams that you feel.
Spacious room, nice breakfast
Stayed in April 2024
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