Via Cristoforo Colombo 45, 56125 Pisa, Italy
#33 of 50 hotels in Pisa
Guests' ChoiceBased on 881 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
8.4
Facilities
7.6
Staff
8.0
Value for money
7.9
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 December 2023
Donald
CanadaI thought the bed was really small.
everything exvept the bed was fine. Front desk gentleman was really polite and helpful
Stayed in December 2023
Reviewed: 12 December 2023
Rebecca
United Kingdomwe had a room next to the lift whick kept us awake
location - close to railway station and easy walk into the centre
Stayed in November 2023
Reviewed: 3 December 2023
Roxana
RomaniaLocation next to the train station, the room was clean
Stayed in December 2023
Reviewed: 28 November 2023
Iason
BelgiumTiny bathroom with no bidet. Entrance hall decoration is tacky. Neighbourhood - as is often the case near railways station - is rather seedy.
Handy location, near the railways station and a walking distance from the historic center. Friendly reception staff. Room simple, a bit old-fashioned but practical.
Stayed in October 2023
Reviewed: 27 November 2023
Craig
United KingdomLooked dated inside and outside
Location was great, only 20mins walk from airport
Stayed in November 2023
Reviewed: 15 November 2023
Clauds77
IrelandThe hotel can only be reached by front steps which are hard to climb when you have a buggy.
Breakfast was good, just not a lot of choices if you don't want sweet things. Room was a good size and very quiet.
Stayed in November 2023
Reviewed: 13 November 2023
Andrew
United KingdomLovely entrance and reception staff
Stayed in October 2023
Reviewed: 12 November 2023
Kathy
New ZealandThere was a strange smell in our room. Think mechanical? Unpleasant.
The lovely lady assisting with breakfast
Stayed in November 2023
Reviewed: 10 November 2023
Florin
RomaniaThe heaters were not working so it was a little cold în the room.
The breakfast îs excelent. Good quality product. Staff very nice and attentive. Perfect loacation.
Stayed in November 2023
Reviewed: 8 November 2023
Nicola
United KingdomHandy location for train station. Breakfast good. Staff helpful.
Stayed in November 2023
Reviewed: 7 November 2023
Marie
United KingdomDecor a little dated. Breakfast room stuffy
Excellent location Comfortable bed Clean
Stayed in October 2023
Reviewed: 6 November 2023
Chaoyang
ChinaReception Staff skills need to be improved. Wifi is little slow.
Location is great. TV is good.
Stayed in November 2023
Reviewed: 4 November 2023
Dianne
AustraliaUnfortunately the area around the hotel is not the best. Did not feel safe at night.
Convenient to station comfortable bed.
Stayed in November 2023
Reviewed: 1 November 2023
Timothy
IrelandClean, quiet, warm, comfortable beds, excellent location, 2 mins walk to Pisa central
Stayed in November 2023
Reviewed: 1 November 2023
Claire
United KingdomNothing, it was perfect for our trip.
Near to the train station in a quiet side street about about a 25 minute walk from the main tourist area and leaning tower. Room clean and comfortable, plenty of space in the room. Some lovely restaurants nearby. Nice breakfast in the morning.
Stayed in October 2023
Reviewed: 25 October 2023
Irene
United KingdomMaintenance could have been better. My bedside light was broken. It was reported the first day but never repaired.
The breakfast was good, had everything we needed. Location was good for everywhere.
Stayed in September 2023
Reviewed: 24 October 2023
Sarah
United KingdomNo tea or coffee making facilities in the room and the area just outside the hotel is not great.
It was very clean and plenty of choice at breakfast. Staff helpful. Very close to the train station.
Stayed in October 2023
Reviewed: 23 October 2023
Fiona
United KingdomQuite loud in the morning, could hear doors banging shut from 7:30. The double room was slightly small and dated however all to be expected given the building age. Would still recommend.
Great for a short visit, very close to the train station with the airport and the centre of Pisa each a 20 minute walk away. Staff were friendly and offered a place to store luggage ahead of check in. The family room was spacious with plenty of room for 4 adults.
Stayed in October 2023
Reviewed: 21 October 2023
Elizabeth
United KingdomAll fine.
Check in was easy. Breakfast was very good with a range of options. The location was very convenient for the station, and of course the airport shuttle. The staff were friendly.
Stayed in October 2023
Reviewed: 21 October 2023
Hannah
United KingdomGood breakfast choice
Stayed in October 2023
Reviewed: 18 October 2023
Sabine
SwedenClean and effective
Stayed in October 2023
Reviewed: 18 October 2023
Neil
United KingdomVery handy for rail station; Clean and comfortable; The room/cleaning staff were very helpful and friendly
Stayed in October 2023
Reviewed: 18 October 2023
Dragos
RomaniaThe room is quite small but this is expected somehow.
The hotel is pretty close to the train station and within walking distance from the famous tower. At 10 minutes walking is a supermarket. Staff is friendly and helpful. Room was small but with balcony.
Stayed in October 2023
Reviewed: 17 October 2023
Brian
IrelandThe reception area off the bar.
Very Central Hotel to walk to Tower.
Stayed in September 2023
Reviewed: 15 October 2023
Janey
United KingdomConvenient for the airport and easy check in process. We had a twin room and it was a good size. Bathroom was clean and had everything you needed.
Stayed in October 2023
Delmenhorst, Germany
Mariehamn, Finland
Quixadá, Brazil
Andorra la Vella, Andorra
Méribel, France
Ottobrunn, Germany
Armação de Pêra, Portugal
Johannesburg, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content