The only saving grace was the hard working staff but management needs to work harder to ensure customer satisfaction- We faced several problems- We had to wait for almost two hours at midnight because the keys to the rooms which were provided were not working; wifi had amazingly low speeds to allow for any relevant use; half of the lifts/elevators were under repair; no provision of water kettles etc in the rooms etc

Stayed in May 2024

The tax per person per night is way too overpriced (5€ is crazy) On top of that, if you want to park the car outside the Hotel is another 8€ per night. The location isn’t that good to justify the costs mencioned.

Good conditions in general.

Stayed in May 2024

The bed was comfortable, the room statisfy for us, generally everyting was good, but one thing that make me unstatisfied (i missed the towels a lot.....)

Stayed in May 2024

Only the location as was a fair distance from anywhere we wanted to go but the taxi/uber wasn’t too expensive to make up for that

Good bar. Good value for money. Air con was good. Easy to get a taxi from reception

Stayed in May 2024

For the money you’re paying you can’t expect the best place but at least have the shower door attached and have sinks that don’t leak water on the floors. There’s not many restaurants near by. Breakfast isn’t good.

Cheap price

Stayed in May 2024

Temperature control didn’t work. Bad smell in the toilet. Broken shower head. Broken toilet door. Very small room. Location very far from shops and restaurants.

Nothing. Breakfast was ok. Not suitable for families.

Stayed in March 2024

The Hotel is falling apart it needs an urgent renovation, the bed was not comfortable, the shower box door was almost falling when it is closed! On top of that, there was a group of teenagers banging the walls, the walls, running at the aisles and make a lot or noise till midnight! Not our lucky day/night.

The locatiion next to the road, the staff was very nice.

Stayed in May 2024

This isn't my first time in this Hotel, but this time i didn't enjoy my staying. I think will be the last time there.

Stayed in May 2024

Internet is not fuctioning. The breakfast is pretty basic, could be more versatile and the coffe from coffe machine is terrible.

Stayed in May 2024

Would not recommend for a longer stay unless you're very limited by budget. Main bus and train stations are about 1 hour away by public transport. The corridors are dark, rooms feel lived in, even after cleaning, which I guess would not be expected from a 4 star hotel.

The price-quality ratio is fair. I wasn't able to find any more affordable place to stay while passing through Milano. The staff was friendly and breakfast had quite a few options.

Stayed in April 2024

Food was sometimes not all available during breakfast, the food at the restaurant at night could be better. The room did not offer any chairs, so you could only sit on the bed.

Stayed in May 2024

We stayed at this hotel for one night. The location is a bit far from the city center, but they do offer hotel parking, although it's not included in the room price, so we paid an additional 8 euros. Despite some negative reviews on booking sites, we decided to give the hotel a chance. While it's true that the hotel is in need of renovation, it sufficed for a one-night stay. The mattress and pillows were comfortable, but unfortunately, the blanket was old and dirty.

Stayed in May 2024

The condition of the whole building

Breakfast included

Stayed in April 2024

The breakfast wasn’t that good. The A/C in the room was turned on automatically on cold , even though we turned it off before we left, so every time we went back to the hotel, the room was cold. Also there wasn’t an option to change the temperature from cold to warm.

The stuff was kind and helpful. The room was clean and comfortable

Stayed in April 2024

Hotel bastante distante do centro

Stayed in April 2024

Payment for the car park and hotel too noisy.

Have breakfast included in the room price.

Stayed in April 2024

Internet very very slow. A lot of food was missing for breakfast. When asked had to wait long. Even plates and coffee cups were not enough.

Good position and clean

Stayed in April 2024

Allt var bra!

Stayed in April 2024

The bathroom shower door was broken. Couldn't sleep because there was a middle school soccer team running up and down the halls yelling.

Stayed in April 2024

Air conditioning did not work, very warm in room. TV remote had no batteries which were provided from reception but then tv did not work.

Room was clean and beds fairly comfortable.

Stayed in April 2024

The room was very warm and they could not turn on the AC, they could only turn off the heating. We had to sleep with the window open. The phone didn't have any buttons and was not plugged in. Even if you wanted to, you couldn't call for room service. The hallway smelled musky and there were stains from the ceiling indicating that there's a leak. Didn't bother mentioning this since there was a sign that they're busy renovating the place, so hopefully this issue will be addressed.

The staff was very friendly and helpful in sharing advice for traveling to the center. The room was spacious and clean. The bed was comfortable and breakfast was good.

Stayed in April 2024

the Room's Carpet it's not Clean, The Bathroom with mold (Black area in the Korner of the Shower), The Blanket it's also not Clean, The Door can't be locked from inside (for the Child).

The breakfast is very Good and varied from Sweet, Cakes, Vegetables,.etc.. The Staff are very kind and they are responding to the requests, Transport to the Metro not always available , Bedsheets it is changing everyday.

Stayed in April 2024

Three out of four elevators were broken and the stairs were nowhere to be found. Also broken AC and terrible heat inside the room. The property is really far from anything and somewhat hard to find.

It was very minimalistic and clean looking. Breakfast is good and the employees at the front desk are nice.

Stayed in April 2024

There was a pillow missing. No glasses in the room, no soap or washing items. Not enough hangers in the room. Car parking was extra even though the hotel is in the middle of nowhere

Nice staff. Good variety at breakfast

Stayed in March 2024