Excellent location, polite staff, clean room, a solid breakfast

Stayed in May 2024

We got room for disabled people, so bathroom was equipped for them with some strange toilet seat cover with difficult position to do the job 😅. Bed mattress is a bit uncomfortable. Small restaurant/ dinning room . Parking in "silos" is scary to drive in first time... Reception and entrance lobby are outdated.

Location is very nice. Hotel room was large, clean, newer furniture. We got room for disabled people, so bathroom was equipped for them. Polite and helpful man in restaurant/dinning room. Polite receptionist which explained us where to park. Breakfast is basic but sufficient, coffee from coffee machine is extraordinary.

Stayed in May 2024

Small rooms

Great location

Stayed in May 2024

The breakfast was scarce, and that's the only thing that spoils the overall picture of the hotel.

The location is great. Staff is very kind. We could find a parking place close to the hotel with a fair price.

Stayed in May 2024

there was nothing to complain about.

Hotel and its facilities are pretty simple (as you can expect in case of 3 stars hotel) but it was extraordinar clean and also the room was pretty spacious. location is vey central, 5min from main train and bus station and also close to the city center - so you can reach everthing by foot. Breakfast was also fine - at least for italian habits :-) staff was also ver friendly and helpfull.

Stayed in March 2024

Very friendly and helpful staff, good location

Stayed in January 2023

Staff gentile disponibile e sempre presente

Stayed in December 2022

Bathroom can benefit from a renovation.

Close to the city center and really helpful staffs.

Stayed in September 2022

The street was a bit noisy and the price was quite high.

The room was clean and had the basic stuff needed. Staff was friendly. Breakfast was quite good. Location was great, just a few minutes walk from the train station and the city center.

Stayed in August 2022

So there is only one reason I’ve had to mark this down a bit, and it’s something that really annoyed me. On my second and final night I arrived back at the hotel at about 11:15pm. The man on reception insisted I tell him my room number. Well I’m not being funny, but you don’t always remember your room number as there is no key with the number on it - you just know where the room is, especially after a couple of beers. So I couldn’t recall it. So he wouldn’t let me in, even though I told him my name and he said he couldn’t find me as a guest there. After a little while, and all I wanted to do was get back to the room I’d paid for, he eventually let me in after I described exactly where the room was in the hotel, and hey presto - he does see my name now. I’m not being funny but this bloke should be sacked. I mean come on, if I’m going to break into a hotel that I am not staying at, it won’t be the hotel Italia! It’s a disgrace that a hotel doesn’t let you just walk into your room and makes you feel like you’re completely untrusted.

Nice location and a comfortable hotel, I actually rather liked it. It was spacious and the girl on reception when I check in was really nice, as was the man ok reception when I checked out this morning.

Stayed in August 2022

i just stayed for 1night, and my room card doesn’t working properly. i have to go to the reception every now and then. the hot water is so difficult to manage to get the perfect temperature.

it is close to every bus stop and also from central station.

Stayed in July 2022

Average hotel.

Stayed in July 2022

No air conditioning

Stayed in June 2022

The ventilation systems of the hotel that are in the back yard create quite a bit of noise through the whole night. Depending on where your room is, this can be a problem when sleeping with open window. Also, in my room, there was sometimes a weird issue where all the water in the bathroom (even the toilet water) would become super-hot - but it was always resolved quickly by the friendly staff. Also, in the room itself, there isn't a lot of storage space for clothes. There was a large cupboard, but with almost no shelves to put stuff on. Not a big issue for me, but could be for others.

The hotel is very near the main train station (10-15 minutes walking distance). Also very near the famous Zampolli gelateria, and only 5 minutes from the beautiful pedestrian zone. And because it's in a side street, it's still relatively quiet (depends on the room though). The breakfast had a good selection of foods, including boiled eggs, various types of bread (white and dark), and very good coffee. My room was large (for a single-guest room), very clean, with a proper desk, a good bathroom with shower, and a sufficiently sized bed. Overall, while the house is very old, and there may occasionally be hickups with the plumbing, it is very nice and enjoyable. Oh, and another plus: The hotel entrance is open 24 hours.

Stayed in June 2022

the bed wasn’t stable, I had to fix the legs after the cleaning crew changed the bed sheet

it’s in a good position to move in the city

Stayed in May 2022

WiFi was somewhat patchy!

Very friendly, helpful staff. Wonderful breakfast. Exceptionally good location.

Stayed in October 2021

Bathroom floor extremely slippery when wet. Only one standard round EU power receptacle in room. Internet connection demands all sorts of personal information, but you can invent the data. Desk staff tended to be impatient; one gave us wrong directions. Cleaning staff was friendly. Breakfast takes an eternity because not a buffet. Instead, you check the items you want on a slip that the employee then puts on your plate for you. She is alone and must repeat this for every guest.

Clean and modern hotel in good location.

Stayed in August 2021

Smaller room, comfortable beds, pleased with a small refrigerator in the room. People at the reception very nice and helpful. Breakfast due to covid arrangements only to order, but delicious. Great location to the city center, all on foot. Parking house near the hotel.

Stayed in August 2021

Aircon noisy, without cooling effect, works only like a fan. Also from the cold water tap for minutes only hot water. Might be dangerous in the shower.

Perfect location near the train station in a quiet street.

Stayed in July 2021

Good location, very cozy and the breakfast was excellent! The room is big and clean. Very satisfied with all the service.

Stayed in April 2024

Location and clean

Stayed in August 2023

Window opens into small courtyard which is noisy with Air condition outlets. Really not possible to open window. Bright standby lights in room all night. Can't be switched off. Not sure what they are for.

Breakfast was better than expected. Location very central, just 5 minutes from central train and bus station. Quiet but so close to main attractions and sights. Perfect location.

Stayed in September 2023

We loved it! Very kind and helpful staff, nice and clean rooms with perfect sized beds. We could have breakfast as well, which was important aspect for us, and the hotel has a perfect location! Absolutely worth its price!

Stayed in July 2023

Nice clean rooms and friendly staff.

Stayed in February 2023