The bathroom door needs to be repaired... I was stuck there for 10 min. Luckily, my husband came in the room, so he opened... There was no AC as written in the description, but I asked for alternatives, so she gave me a fan ...it's passable experience...

It's overall OK experience for 1 night...I need home cooked food for baby so everything is there to cook..so I like that

Stayed in June 2023

It was really dirty, bathroom especially. Towels were dirty and toilet was plugged. We booked the apartment based on the photos we've seen here on booking, but they asked us to come to a different location.

The location was good

Stayed in May 2023

The guy who met us tried collecting extra cash for the room. He called it city tax which was weird since I paid online. I guess that’s the cost of doing business in this town.

For a shared bathroom, it was surprising clean.

Stayed in August 2022

The room was insanely hot and the AC did not work (even though it showed as a feature on Booking). After talking to the person that met us, they are deliberately not fixing the AC. It was one of the worst nights of sleep of our lives. It also said it had Wi-fi on Booking and it didn't in real life. Truly a really bad experience overall.

I guess the bathroom and the location were fine.

Stayed in August 2022

there was no air conditioning and all towels for after shower were to small

near to tho port for trip to Cinque Terre was good

Stayed in August 2022

No AC

Stayed in July 2022

It was not the apartment we booked on booking.com. Our room had only one bed and no toiletries. Few Small towels. Insufficient Bedding. Different location. Opposite what was advertised and what we required and booked.

The location.

Stayed in June 2022

Nothing was working. Room was not clean, barely any light, really hot and a lot of noise. Other people stepped inside our room around 4am. Really disturbing. Would not recommend at all. Only positive is the location.

Location.

Stayed in July 2021

The room was not the one from the pictures. If you have no other choice and book last minute, this place is not a bad option, but consider it more like a private room in a hostel than airbnb/hotel room. The room was with a shared bathroom with other people who lived in the apartment. It was an old building and I believe the rest of the people were living there long-term (there was a shared kitchen too). There was an air conditioner but we didn't have the remote control and I cannot tell if it worked or not. I saw the other comments for this room only after we booked the place. I can tell the owner tried to improve some of the things the other guests complained about. Here's what was improved: 1) there was a hairdryer 2) there was toilet paper 3) we had towels (but not white ones, all different colors) 4) the owner was on time, he had to wait for us because we got 15 min late 5) he showed us how to unlock the door as it had some specifics. He was very rude to my friend on the phone, hanging up on her twice. Then I tried talking to him and he was nice to me on the phone, we managed to agree upon an arrival time (between 16h and 22h - don't expect him to make exceptions for early check-in...).

The location was fair, even though 20min walking distance from the train station. It was quiet.

Stayed in July 2021

Not clean, dirty, no wifi as described!!! the bed was broken, tv is not working, the light is so poor, bathroom and kitchen are dirty as well as the utensils!!

The airconditioning

Stayed in July 2021

The bed sheet was not clean, I got hives on my body after sleeping in it. The cleaning lady took all my things from the bathroom because either was a shared bathroom and the host refused to take any blame.

It was spacious

Stayed in June 2021

- There was only 1 small towel available, although we booked a room for 3! - There was no toilet paper in the bathroom available - They make you pay extra (in cash) when you arrive. They claim it is city tax, but it is actually just a trick to show lower prices on booking.com and then claim higher prices on check-in. + Room and bathroom were fairly clean + Host was very friendly

Stayed in July 2021

The cleaning lady put my things in the bin because it was a shared bathroom and when I asked the host about this, she said it wasn't her fault as I shouldn't leave my things in the shared bathroom. After the first night, I woke up with hundreds of red bites / hives all over my body and when inspecting the sheets, they were not clean at all. I had never had this kind of skin reaction before so believe it was due to the room.

The room was big

Stayed in June 2021

No wifi. No AC. Which were advertised to be there but they are not!!! It was too hot. At least to have a fan would have been helpful. Sleeping with the windows open was awful because the noise from the traffic was very loud, even with closed windows it is very noisy in the room. The rooms dont look much like as on the pcitures.

The host was nice and waited for us to arrive late.

Stayed in June 2021

We couldn’t use the towels at all because they were so old and ugly, we had to clean the toilet and the sink, the floor was filthy and the bed was very bad! Booking.com should never recommend such a place!

It was expensive but very dirty!!!

Stayed in August 2023

It’s literally a scam. They send you to a horrible Appartement in a completely different location! I kindly asked for a fair discount since we could not stay in the advertised location but we got nothing back. The discrepancies between the advertised apartment and the actual one were substantial. The furnishings, amenities, and overall condition were far from what I expected based on the listing.

Stayed in July 2023

The PowerPoint situation was not fantastic, the light switches were in confusing places. The host didn’t even greet me to check in it nearly took 2 hours to check in. It felt like a long time and I tried to ring the host which I had my call declined 4 times. If I could go bsck I would have not stayed there. The lift wasn’t working. Well I couldn’t figure out how to get it working and the host couldn’t answer a text message within 20 minutes so I walked up to level 4 where I got told to go which wasn’t even the right level

Nothing. The PowerPoint situation was not fantastic, the light switches were in confusing places. The host didn’t even greet me to check in it nearly took 2 hours to check in. It felt like a long time and I tried to ring the host which I had my call declined 4 times. If I could go bsck I would have not stayed there

Stayed in July 2023

Angry. host, we couldn't find the pick up address after it had changed from the booking address.

Stayed in April 2023

This review has been hidden because it doesn't meet our guidelines.

smelly towels and bed shits , no more covers for bed , no toilet paper, poor internet connection, black out in kitchen lights, poor amenities in the kitchen. smelly kitchen and fridge . quiet far from attraction’s.

DO NOT RENT THIS PROPERTY. quiet big room , big Appartment . ONLY she sent us to a different Appartment saying she got technical problems in my flat cinque Terre room, without any previous notice.

Stayed in November 2022

Okay, gonna start from the stuff. We were traveling with a group, and we had a 1 yo baby with us. We booked the hotel the same day of arrival. We were in Roma at the moment of booking. After booking, we texted if we can have a late check in (it was mentioned from 4-10 pm.). Actually as we had to drive from Rome to La Specia about 4,5 hours, we were going to be a bit late from 10 p.m. The owner texted back that it's impossible to be late after 10 pm, then stopped replying to our messages at all. We were kindly asking to cancel the booking, as it was a non refundable one. Then we drove 160 km/h to be there before 10 pm. We did it. So, when we texted her that we're downstairs already, finally got a reply. It was the worker, who was extremely rude, asked to show cash. As he didn't speak English, I couldn't explain that we already paid for the room. Fortunately, this part was solved, they didn't charge again. Need to mention, that the worker told us to leave the key on the door and disappear from there at 10 am next morning. I've never faced such a rude behavior to the hotel guest. As for the room: there was no blanket for the 3rd bed. There was absolutely nothing in the room. No sockets (maybe just one), no mirror, and the room was too old. We got extremely disappointed.

Only the location.

Stayed in October 2022

Not enough tissue paper.

rooms are clean.Host is accomodating .The area is so close to sea front .It is in the Center of La Spezia.Very accessible to the Center of City.😊

Stayed in September 2022

Dirty pillows, bed covers and mildew in the shower. Big bug crawled on my bed. Dead bugs on the windowsill. Old mattress on a Creaky bed. Non functioning air conditioner. Cluttered balcony posing hazardous conditions of tripping. Previous guests sheets were left drying on the balcony. Noisy location and too far from the main shops and central train station.

Stayed in August 2022

nice place

Stayed in August 2022