Poor sourcing of pillows. And there is no pint to a bar closing at 10 pm just when guests returning from dinner might like to sit and talk and have a drink.

Excellent service and well staffed front desk.

Stayed in June 2023

General lack of cleanliness, black mold in the shower, leaking shower, uncomfortable mattress

staff was welcoming and accommodating

Stayed in May 2023

The bedding was a bit poor quality and we also had a view of the building rather than the mountains. However, we were only staying for one night, so these were minor things.

This is the most amazing place I have ever been. It is worth visiting here for the mountains, excellent breakfasts, and the atmosphere of this complex. I am fascinated by this place!

Stayed in April 2023

The bathroom was a disappointment. The photos were misleading. Space was limited and the lighting was poor.

The breakfast area was clean and options beautifully presented. The bed was large and comfortable.

Stayed in March 2023

very intense room spray, very noisy (trash collection I’m the morning at 5:45

great room high standard hotel

Stayed in November 2022

The main problem, for which I took away points from the rating is that the AC in my room wasn’t working at all. The hotel has super old AC + intercom controls with only auto mode available. I found out that the AC doesn’t change the room temp after setting it to 20 after 3 hours and still having an oven in the room (AC said 23, but it was hotter). I tried changing the temp again and then it malfunctioned and just started showing the real room temp which was 26… I tried calling the front desk about 10 times (each 5 min apart) and didn’t receive an answer, however it was around 3 am at that point… opening the window didn’t do much, they are blocked from opening wider then about 10 cm. So sleeping in such a hot room really ruined my night, despite the awesome bed. The whole room was very clean, however the shower tub really needed an extra scrub on the corners, as quite a lot of black mold was beginning to form. And on a side note — the breakfast really wasn’t that nice The food was ok, but I came an hour before it finished and the salad was gone, no one ever replaced it until end of breakfast. And although juices were poured in jars, they were from bottles, not freshly squeezed.

The hotel is located in an absolutely amazing area! it is right beneath a big mountain, so the view is breathtaking. The whole area around the hotel is very modern with a lot of cool stores, trendy cafés, a Natural Science Museum and just beautiful offices and apartment buildings, all in the same architectural style. The hotel building is modern and beautiful, as the whole neighborhood. As for the room — the bed was quite big and very soft! And the pillows were very thin (great for neck problems) and soft. Another bonus that the front desk kindly gave me a late check out (no fee), what really helped me out.

Stayed in September 2022

There was a lot of dust under the children's bed, we booked via booking and at the reception they said we didn't book breakfast (which was strange) and that we need to pay 10 euro per adult (children are free), but at the counter the person in the kitchen wanted to charge us additional 5 euro per child. At the end a toy was lost (inside the room) and we could not retrieve it. We had some noise from the balcony at 5am.

The location is excellent, close to the museum (we had a discount from the hotel) and to some very good places to eat. A lot of young people at the universitythat was nice, and the staff at the reception were friendly.

Stayed in August 2022

The hotel conditions didn't meet our expectations (mold in the rooms, hairs on the bed and broken blanket).

The breakfast was abounding and various. The location is excellent: calm and close to several facilities.

Stayed in August 2022

in room amenities air conditioning was very poor in all four rooms that I have booked

location clean staff breakfast

Stayed in July 2022

my ratings are based on the price we paid and what the hotel offers in return. when you pay 180 eur (and up to 220 eur) per room you expect something in return, especially since prices in 2019 were maximum 100 eur (same period). they simply doubled the prices. so, there is not relation between the quality and price, this is why my ratings are low. Fecha de la estancia: agosto de 2021

in this case also, the personnel is to be commended. Helpful and attentive.

Stayed in August 2021

It needs more attention in the cleaning. Found some hairs (not mine) at the first arrival in the room. You can't rent a bike even if it's one of the service they say available.

Position Nice staff

Stayed in August 2021

They gave us a room with a non working A/C unit it was horrible.

They gave us a room with a non working A/C unit it was horrible

Stayed in August 2021

Restaurant too small and too crowdy for the pandemic.

Stayed in August 2021

Amazing view. Very helpful staff. Great breakfast. We got an upgraded room which was very big and had a great terrace. Modern design. It was so nice we had extended our stay for an extra day.

Stayed in August 2021

It was all good😊

Stayed in August 2021

Charge for car parking

Convenient and clean I would recommend this hotel

Stayed in July 2021

The room was not clean, and there was a bad smell of the people that stayed in the room before us. I think they should replace some of the furnitures that are already old and dirty. Also the hotel is located near a students place and there was noise at night.

We are vegans and they had vegan croissant and soy milk for the coffee. Also they offered us a few vegan snacks and cookies.

Stayed in August 2021

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in January 2024