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Reviews of Panoramahotel Unterinnerhof 3 stars

Oberplatten 13, 39050 Auna di Sotto, Italy

#7 of 7 hotels in Auna di Sotto

Guests' Choice

Review score

Based on 45 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.9

  • Location

    8.3

  • Facilities

    6.7

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice 👍 everything was good

    Responsabile amministrativo responsabilità rispetto

    Stayed in May 2024

  • Reviewed: 5 January 2024

    8.0
    Totally recommend it!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Nice hotel with an gorgeous view to a valley. The staff was super friendly and, therefore, you feel welcome there.

    Stayed in December 2023

  • Reviewed: 31 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Some minor maintenance was needed in the room we were in.

    The views were amazing. The choice at breakfast buffet was good. We only had one dinner there, which was good.

    Stayed in May 2023

  • Reviewed: 4 March 2023

    8.0
    we liked the hotel and the hotel liked us , and that is the most important .
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    all was fine

    The owner is a nice guy , he , his wife and and their team are working hard to make it a worth while experience . Upon check out i spilled my water bottle by accident on the front desk, the owner gave me a new bottle free of charge . Little gestures go miles , and this is what resumes the experience in this hotel . we will go back

    Stayed in February 2023

  • Reviewed: 6 July 2022

    8.0
    worth to stay there ; up to the next visit.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    -.-

    very very helpfull and nice staff . the owner family gives their best effort to make you feel good and happy. Especially “little” David is right for all unsolvable problems. outside of this nice host is the location fantastic and quite silent. the room is clean the restaurant is also good the prises are affordable.

    Stayed in May 2022

  • Reviewed: 31 May 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant, Location/View

    Stayed in May 2022

  • Reviewed: 16 September 2021

    8.0
    Nice hotel close to Bozen/Bolzano
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Surprisingly loud surroundings. Traffic, roosters, goats

    Very nice owners and staff, good breakfast, good price,

    Stayed in September 2021

  • Reviewed: 12 September 2021

    7.0
    Friendly little hotel...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Next to a noisy road. WiFi not working in the room. Playground area very worn down. Not really any nice views as one would expect from the name of the Hotel, but at least close to Bozen and the famous Dolomites.

    Nice little hotel with a clean garden and swimming pool. Friendly staff, big parking place. Breakfast okay.

    Stayed in September 2021

  • Reviewed: 10 August 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small room and we found ants in the bathroom

    Great staff and service Great view

    Stayed in August 2021

  • Reviewed: 8 August 2021

    8.0
    Close to Bolzano with a wonderful view- friendly and easy going staff - yes swimming pool - no sauna
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Booking.com

    Stayed in August 2021

  • Reviewed: 13 October 2023

    9.0
    Such a charming place and such a welcoming host
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very charming hotel, an extremely hospitable host and friendly staff - more Tyrol than Italy in a very warm and charming way. Our balcony was overlooking the valley, the river and Bolzano and we enjoyed the sunset, before going downstairs to a lovely dinner. We will certainly be back!

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Delightfully arcane.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I wouldn’t change thing, just as you wouldn’t change a stage set

    The out and out quirkiness that pervaded everything…almost like a German version of Faulty Towers.

    Stayed in October 2023

  • Reviewed: 6 September 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location is great! I loved the view from the room balcony

    Stayed in June 2023

  • Reviewed: 28 July 2023

    4.0
    Hotel have probably seen better days
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There where noise (music from a radio) long after midnight witch kept us awake. The noise started early in the morning again. The breakfast was ok, but there was a lot of musqitos on the food, which was disgusting. All over the hotel was not so clean, and lack of maintanence was clearly.

    The staff was nice and the view was nice.

    Stayed in July 2023

  • Reviewed: 26 May 2023

    9.0
    Perfect stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing worth mentioning

    View from our balcony to Bolzano town was spectacular. Room was big and bed very comfortable

    Stayed in May 2023

  • Reviewed: 24 November 2022

    3.0
    To avoid
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    cleanliness, facilities, no heating

    nothing just location

    Stayed in November 2022

  • Reviewed: 6 October 2022

    3.0
    It did the job but will not return
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The manager was just too much he wouldn’t stop making comments about us two girls traveling and continued asking if we needed dinner or drinks despite us telling him no several times. The rooms were cold, outdated and the carpet was peeling off the wall at the corners of the room.

    Breakfast was ok, and we were able to book only a day ahead of our stay.

    Stayed in October 2022

  • Reviewed: 18 September 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Property quite run down; food not fresh; too expansive for what it offers.

    Stayed in September 2022

  • Reviewed: 4 September 2022

    3.0
    We felt really catfished
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had to go to another hotel , in a different village. That hotel wasnt with panorama, or pool, or sauna, or a window for that matter.

    Stayed in August 2022

  • Reviewed: 31 July 2022

    2.0
    Terrible, not worth the money (€100 per night) and wouldn’t reccomend anyone to go here.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything. It’s old, smelly (the scent of sigaret smoke was the first thing we smelled when we walked in) and has had it’s best days. You could tell that it has past it’s glory years, long ago. The beds are really old and lumpy and the sheets were made of 100 % polyester 😣. The shower didn’t work well and you could hear everything from your neighbors. We were welcomed by a man who resumed his lunch while welcoming us, which was very rude and distasteful.

    Staff offered us other rooms, which was nice of them but the rooms weren’t any better. The owner gave us a bottle of prosecco because we decided to leave after 1 night (of 3). The view was great.

    Stayed in July 2022

  • Reviewed: 3 April 2022

    9.0
    Lovely place.
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing that in my opinion could be improved is the bed that was noisy.

    I found the owner and all the stuff very friendly and professional at the same time, we felt very welcomed. The location is very panoramical and we will come back for sure.

    Stayed in April 2022

  • Reviewed: 12 November 2021

    10
    Exceptional
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    The owners of the hotel are very friendly. Good breakfast. Very good accommodation near Bolzano

    Stayed in October 2021

  • Reviewed: 21 July 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice location (up on a hill), friendly owners and staff, restaurant with a nice terrace and a view over the mountains, good breakfast, clean, playground.

    Stayed in July 2021

  • Reviewed: 21 June 2021

    5.0
    Better find something else
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This place is rather badly maintained and very smelly. I had to exchange the room as the one proposed smelled like ashtray. Its allowed to smoke inside the rooms, so everything is soaked wih the unplesant dusty smell. In the room it seemed that only bedsheets were exchanged from previous x number of guests. Bathroom not clean, black mould creaping out from shower, hair from previous ppl stay. The balcony is avoided by the cleaning staff at all cost. There is trash left from other ppl, not picked up by staff, dirt and spiders webs in the corner. We had an empty cigarette package left on our balcony (looking rather old), not picked up by cleaning staff after daily cleaning during our stay. This kind of issues found all over the place. Floor in breakfast room wanted to take off my shoes, it felt like covered with glue... Owner felt offended that we did not stay in his restautant for dinner and prosecco, what he expressed during our check out. This restaurant is the last place u want to stay in. Rather unpleasant experience.

    We were very tired and slept. That counts for a +. Watermelon was great, apparently from owner's veggy garden.

    Stayed in June 2021

Showing 1 – 25

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