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  5. Reviews of Hotel Philia

Reviews of Hotel Philia 3 stars

Via Palestro 88, Central Station, 00185 Rome, Italy

#870 of 930 hotels in Rome

Guests' Choice

Review score

Based on 73 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.8

  • Location

    8.2

  • Facilities

    6.3

  • Staff

    7.7

  • Value for money

    6.4

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 21 March 2024

    6.0
    Ideal location
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    To be honest the exterior could be abit questionable but the rooms were in top condition! The staff were very friendly and were always helpful. I did not have hot water however, and in this cold weather it was definitely needed. That would be my only complaint

    Stayed in March 2024

  • Reviewed: 29 January 2024

    6.0
    convenient location, average cleanliness
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Moderately clean

    Good location, very close to "Termini"

    Stayed in January 2024

  • Reviewed: 8 January 2024

    6.0
    Terrible terrible terrible service
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Smelly pipes/vent. Thought it might have been ourselves in the first place (first night as well) because it only smelled a little, but then it got worse and worse as time went by and became unbearable to the point where we had to shut the bathroom door. Next morning, we left with the vent on hoping to clear the smell, only to return discovering everything had been turned off and window opened, but with the smell gone as well, so we thought the issue had gone, only to find it returning as soon as we turned the vent on to have a shower and decided to have showers as quick as possible and turn the vent off so the smell didn’t get any worse than it had to. Second issue was the staff, we received individual packets of shower/washing products for the first night when we checked in, so we were surprised to see that they weren’t provided again for the second night after we had returned from a days sightseeing. So we messaged the reception asking for more, not only were we told to go downstairs ourselves, but they’d also asked about the dispenser in the bathroom (whether it was empty), after I’d told them no it’s not, they replied “then impossible, we cannot give you more unless it’s empty”. When I proceeded to follow up on the reason they said because we still had some and they were not going to give us any, which then I replied with our reasoning of wanting new ones. Which is because we are quite the clean freaks ourselves and had no clue how long or what else had been in the dispenser, or when it was last cleaned etc, hence wanting new individual packs to filter out that issue, they insisted that it was impossible, and out of frustration I asked “if they were unable of even meeting/granting their customers such a simple request”, which they again replied with “impossible, no”.

    The location

    Stayed in January 2024

  • Reviewed: 13 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel room was cold, especially at night. And when the maid was cleaning the room, she opened the window and it became even colder. I'm not sure if the air conditioner was heating the room.

    The hotel is an eight-minute walk from the metro, train station and bus stop. There are many cafes, pizzerias and restaurants nearby.

    Stayed in December 2023

  • Reviewed: 6 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was clean and comfortable

    Stayed in November 2023

  • Reviewed: 13 October 2023

    7.0
    Worth the price? No. But overall it was a good stay! :)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was extremely outdated and run down. The bathroom especially needed updating and fixing. They had wires sticking out of the wall, a missing ceiling tile and the shower needed some fixing. The lobby/and hallways were also strange and needed some upgrading but overall it wasn’t terrible.

    The staff was extremely helpful! We had to check out early due to flights changing and they were extremely accommodating and helpful. They were there 24/7 for anything you could possibly need! I will say- it’s located in a strange area, but we never felt unsafe. There was also a small store right next door, which was very convenient for snacks and drinks. AC worked great, bed was okay, and they cleaned every day!

    Stayed in October 2023

  • Reviewed: 20 July 2023

    7.0
    Perfect 1 night stay over in Rome before going to new destination
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, exactly what I expected for the price

    Friendly employees, nice location, interior slightly dated but besides that really good hygiene.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    6.0
    Pleasant
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Fridge not working No wifi

    a lot of space in comparison

    Stayed in July 2023

  • Reviewed: 11 July 2023

    7.0
    Good
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There wasn't any glass or water for drinking

    It was quite

    Stayed in June 2023

  • Reviewed: 6 July 2023

    7.0
    Easy to access Rome terminal station and Indian food near to property.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom not that great.

    Easy access to train station

    Stayed in April 2023

  • Reviewed: 28 June 2023

    5.0
    good location but uncomfortable bed.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    awkward elevator. lots of stairs. hard bed.

    close to train station

    Stayed in June 2023

  • Reviewed: 26 May 2023

    8.0
    Room for improvement
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It could be cleaner and not outdated

    I liked the location

    Stayed in May 2023

  • Reviewed: 22 May 2023

    6.0
    good for a short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    from time to time in the toilet was appearing some canalization smell, but I believe it’s due to the whole building canalization system issue, not smth what the Hotel could fix it itself. We sorted it out using air freshener

    clean, good location, 24h reception

    Stayed in May 2023

  • Reviewed: 22 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Corridors and halls could benefit from some new paintings and installations. Elevator is quite small and not very reliable if you need to go to higher floors. Bed was very hard, especially if you need to spend few nights in the hotel).

    Very good location, close to Rome Termini station, just fea minutes walking. Renovated room in which we were quite nice and cosy.

    Stayed in May 2023

  • Reviewed: 30 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Could have better facilities. For e.g, there are only 3 hooks in a quadrupple room, we need 4.

    Location is very close to Termini, good value, friendly, supportive staff, and clean. Within its price range, its excellent.

    Stayed in April 2023

  • Reviewed: 16 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    bathroom smells bad

    location

    Stayed in October 2022

  • Reviewed: 10 October 2022

    5.0
    OK if you're only using it as a base to sleep and shower
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Electricity glitchy, musky damp smell in the room, corridors didn't look clean or well kept, the road/ neighbourhood is apparently unsafe and we were told by several taxi drivers and tour guides not to walk round at night

    WiFi, staff on reception 24/7, close to transport links, daily housekeeping

    Stayed in October 2022

  • Reviewed: 26 September 2022

    5.0
    Passable but would not return
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was not cleaned properly when we arrived, new sheets and towels but we found a old underwear in our closet - quite disgusting. Also on two occasions there was a lot of shouting going on in the hotel, I believe it was guests but it was scary and hard to sleep to

    Excellent location, very close to the main train station. Staff were pleasant, it had an authentic feel to the placr

    Stayed in September 2022

  • Reviewed: 30 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff a bit curt, bathroom quite old and moldy.

    Comfy bed, good location, good AC.

    Stayed in July 2022

  • Reviewed: 12 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    the bed was very uncomfortable

    Stayed in July 2022

  • Reviewed: 20 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staffs were welcoming and supportive. Amenities were perfect and clean. Walkable distance from Roma Termini with plenty of eat o uts nearby. Bus stop is just across the road . We really liked the place and would definitely recommend it.

    Stayed in June 2022

  • Reviewed: 27 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    very expensive for the room. was very dated. needs some TLC.

    close to Roma termini

    Stayed in May 2022

  • Reviewed: 16 April 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    too expensive for what they offer: the elevator didn’t work for most of the time, the flush of the WC didn’t work.

    that it was near the station

    Stayed in April 2022

  • Reviewed: 11 February 2024

    1.0
    Really bad
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    - basic requirements was not their . - window was broke. - due to banging of window full night , was unable to sleep. - contact to staff , they didn’t had any solution. - rooms ( no water to drink - need to have atleast bottle water ( if chargeable that too okay . - hotel was unter construction, I had booked for my wife birthday, Was really bad experience. - they was just empty fridge. - because of broke window the rooms was so cold . - blanket was with hair

    Nothing. Just the location is good. It’s not far from Termini Roma.

    Stayed in February 2024

Showing 1 – 25

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