My only wish was that there was a coffee machine in our room.

Everything was exceptionally comfortable. Rooms spacious and nice and cool.

Stayed in June 2023

The bar and restaurant furniture are ok for a bar chat/snack, but extraordinarily uncomfortable for dining, a combination of easy chairs you really have to sit well back in, combined with a strange broad-based pyramidal table pedestal with absolutely nowhere to put your feet. This area doesn't quite match the main hotel for style and quality, and seems a little cut off from it. A stylish bar, more integrated with the main reception area, would be a big improvement. I also suspect that the bar-meals section is chilly in winter, being on a lower level and with a separate outside door for non-residents. The bar food itself is pretty good however. The main restaurant feels a bit like sitting in an upper-class corridor, a sensation heightened by the position of the kitchen door in the middle of the far-end wall. Dinner must have been unmemorable - because I can't remember it! (we only ate there once in our too-short stay).

The building itself is stunning, a period palazzo which was for a time a royal residence, with a fine fin-de-siecle glass canopy. The lobby is a crowning glory, the staircase also, with vast expanses of Siena gialo and black marble, a theme continued on the lovely landings, which have cunningly designed symmetrical marble centrepieces unique to each floor, complemented by period furniture also different on every floor. We were fortunately upgraded, to a very good room with a small but pleasant wrought-iron balcony. The room was not over-large but undoubtedly luxurious, and with an excellent bed and bed linen. The service is attentive to a fault. The main breakfast room is absolutely magnificent, and breakfast is excellent, including fragrant shavings of pancetta; the tempo is relaxed. The location is prestigious but a good way from the Coliseum area (if that matters), pretty close to the Villa Borguese (you can't be near everything). The general acceuil and ambience are peerless, and you really get a feeling of having chosen the best place in town, every time you arrive.

Stayed in May 2023

Nothing

Beautiful property, great location close to many of the top attractions, but away from the tourist madness. Service was impeccable.

Stayed in June 2023

Everthing was perfect!

Everthing was perfect! The staff will do it's best to make all your wishes come true.. All so nice and smiling.. Very close to all the attractions... The room was perfect.. Very high standard spa! We will come back for shore Highley recommended! 👌😍😊

Stayed in June 2023

nothing we didn’t like

everyone is so welcoming and always ensuring we were ok! grazie di tutto a tutto lo staff!

Stayed in May 2023

We only had one day in Rome!

First class in EVERY regard. When budget is secondary to comfort and service this is one of Rome’s treasures. Friendly helpful and highly professional at every level.

Stayed in May 2023

Excellent...

Stayed in May 2023

Location is little bit far from center,breakfast was excellent,staff s were excellent and friendly.

Stayed in May 2023

Excellent hotel, great service

Stayed in May 2023

Wonderful hotel, we paid a little more as it was a special occasion but it did not disappoint in any way. Terrific.

Stayed in May 2023

Lighting design in the Brunello lounge is too bright in some areas. It can be uncomfortable after a while. Maybe just lowering brightness does the trick.

Beautiful architecture, very well preserved. Every space is clean and smells great. Natural flowers is always a very nice touch. The details at the room were fantastic and the check in experience including reception, valet staff and the concierge were very nice and welcoming. Definitely coming back soon.

Stayed in May 2023

beautiful hotel. Amazing staff. beautiful functional rooms. restaurant- great kitchen.

Stayed in May 2023

if you feel too cold or warm in a room, you can ask them to stop the air conditioner.

We could have a very comfortable, enjoyable stay with Baglioni thanks to excellent, friendly and very helpful staffs. My 6 years old daughter had a wonderful time with staff too and she has cried out when we were leaving the hotel because she felt emotional about saying “Arideverchi” to them. Food was excellent too, you should try rice croquets at the Bar or room service!

Stayed in May 2023

The restaurant for dinner was unreal

Stayed in May 2023

Our huge thanks to the wonderful hotel! Everything is very beautiful and worthy! Excellent service - wonderful staff, very professional and caring specialists at the reception - Barbara and Olga! Upon arrival, a surprise was waiting for us: an upgrade of the room) On the day of departure, Barbara helped us a lot, she got into our situation - they extended the room to the desired hour. The restaurant is also with excellent staff and cuisine. The entire hotel staff is just on top! Thanks to everyone for their professionalism, care, understanding and created beauty and a warm, wonderful atmosphere!

Stayed in May 2023

I LIKE CITY LIGHT IN THE WINDOWS HOTEL

Stayed in May 2023

nothing at all

it’s one of the most beautiful hotel in Rome

Stayed in May 2023

it’s a great Hotel

Stayed in May 2023

Nil.

Staff were amazing! So lovely to deal with and very accommodating. The room was comfortable and had a massive bathroom. While there wasn't a view from our room, we didn't mind as the room itself and the amenities were amazing. Shoutout to the reception team who went above and beyond to accommodate our requests.

Stayed in April 2023

very comfortable, very attentive staff. excellent place.

Stayed in April 2023

Nothing

Breakfast great choice

Stayed in April 2023

This is a double room but a tad small in case there are two guests.

The Service was exemplary. They made it a point to check with me every day on whether any assistance is required. The rooms were kept very clean at all times.

Stayed in April 2023

clean, well located, well equipped, awesome food, the staff is outstandingly welcome and supportive. kudos (10+)

Stayed in April 2023

nothing

everything! this hotel is magical but the staff in particular will make your stay truly magical

Stayed in March 2023

Location, staff, atmosphere. A special thanks to Simone, who took care of every single detail.

Stayed in March 2023