Bit cold when you arrive but heating came on quickly

Everything great. Breakfast provided exceptional. Guy at reception really helpful. Few restaurants nearby but an uphill walk to city square.

Stayed in April 2024

Nothing to improve on, the hotel is wonderful

this hotel is exceptional, the staff are wonderful ( Grazie Benny) the room we had was beautiful, clean and very well appointed. The bed is comfortable, and the shower is massive!

Stayed in April 2024

Unique cave like rooms. Very clean. Good location. A great variety of food provided in the room every day. Amazing staff. Magical place!

Stayed in April 2024

Breakfast was minimal, packaged pastry

Nice room Bedroom is loft

Stayed in April 2024

Couple of minor niggles. Felt the manager could have been bit more receptive, we asked some Qs about history of area and local restaurants but he was brief and non-commital. Also somewhat disappointed with breakfast with nice fresh items in fridge but sealed bags of bread and croissants and paper plates isn't a great experience. Many other B&Bs we visited in Puglia had arrangements with local establishments to offer a light breakfast and feel that's something the hotel should consider to improve experience.

Very nice bedroom and dining area inside, lots of available space, in central area of Sassi with pleasant seating area outside. Comfortable bed and good shower.

Stayed in April 2024

Nil

On arrival our host was so helpful, he assisted us to our room with our bags, was informative and even though we arrived quite early he arranged for our room to be ready. The room was fabulous with everything you would need for your stay, the fridge was well stocked with food and drink and ample breads, biscuits ,jams and yogurt

Stayed in April 2024

Modern, comfortable in an authentic warm stone setting. Lots of great food available for breakfast.

Stayed in November 2023

TV

Location, ambiance

Stayed in January 2024

Nothing!

Excellent hotel! Very well equipped with everything you could ask for! Very nice breakfast items and snacks! Beautiful room and outdoor sitting area. We only stayed one night but wish we could have stayed longer!

Stayed in October 2023

Beautiful room above reception. Staff were exceptionally friendly and helpful. Very close to bars, restaurants and galleries. Nice walk up the hill or around the road to many of the sites. We booked parking at TA&CO - we did find the open/close times of this car park a little restrictive, but the shuttle to the front door was excellent and helped us get our bearings.

Stayed in October 2023

Absolutely nothing !!

Perfect location right in the middle of the Sassi! Welcome bottle of Procecco was a lovely touch . Incredible selection for breakfast..and restocked daily Staff was very helpful and welcoming!

Stayed in October 2023

Nothing

The location is amazing, right in the center of the Sassi. The room is sensational, not only is it in the rock and has an original "cisterne" in the bathroom, but we also had a wine cellar in our room! The breakfast was also very nice, available in the room. And the service was great: very informative and helpful (e.g. in arranging taxis). Can only recommend!

Stayed in October 2023

Nothing

Location is perfect

Stayed in October 2023

The location is good. the room is big and clean.

Stayed in September 2023

Authentic property thoughtfully renovated in the heart of the sassi

Stayed in September 2023

I little bit of a trek, mostly uphill, to get from reception to the location for an old decrepit codger with wrecked knees but if you come to Matera you kind of expect a lot of steps.

Pretty much everything.

Stayed in September 2023

They provided disposable plates and cutlery to eat breakfast which we found odd. We located a couple of plates and one bowl in a cupboard and used those. Also the hot water took a very long time to come through and then went on and off intermittently during a shower.

Spacious accommodation in a great location. Easy to walk around the unique old town and to get into the new town for a meal in the evening. The staff were friendly and helpful.

Stayed in October 2023

Matera is an ancient town, now famous for its cave dwellings. Residence San Giorgio is situated in several buildings, some of which are located in or above caves. Access is almost always up a hill and cars are not permitted . The suite we had was spacious, well appointed and very comfortable. It was serviced each day and generous offerings for a delicious breakfast were left for us to prepare at our leisure. The sights and sounds; galleries and museums of Matera are spectacular. Bring good walking shoes and the energy to explore, climb hills and discover.

Stayed in September 2023

Loved the atmosphere. Wonderfully special place. Wish we had stayed longer.

Stayed in September 2023

Really nothing! We knew Matera is very hilly with a lot of steps, but the host in the office was willing to help with bags if needed.

An absolutely beautiful room and spacious bath! Breakfast was set up in our rooms on table & in fridge; great selection. Very convenient location for exploring Matera.

Stayed in October 2023

Breakfast was of limited variety. I would’ve liked a toaster & microwave oven

Location & homely feel. Very helpful staff

Stayed in October 2023

Great place to stay in Matera.

Stayed in October 2023

The room is about 200 meters away from the reception.The stairs are steep and bumpy , making it difficult to carry suitcases.....

Clean and cozy. Center of City

Stayed in September 2023

The staff was courteous and helpful. I like the fact that the parking was secure and that we didn't have to worry about our car and the luggage left behind since we could only take a small bag with us for the one night. Also the rooms had a kitchen and were pretty spacious.

Stayed in September 2023