They upgraded my room. The staff was very kind and helpful. The room was clean and quiet.

Stayed in February 2023

No bar or restaurant available in the evening, as a lone female, I didn't want to go out. I fully expected a 4 star Hotel to have a full range of facilities available. Room was far too warm and I couldn't work the thermostat. No instructions. As my room overlooked the reception area, it was quite noisy when people returned in the evening.

Clean and elegant with friendly staff. Breakfast was excellent.

Stayed in February 2023

Great location, friendly staff.

Stayed in February 2023

The location was perfect for accessing Catania. Restaurants nearby were excellent.

Stayed in February 2023

nice rooms, helpful people

Stayed in February 2023

the room furniture need upkeep, possibly replacement. Bed could do without the four poster paraphernalia. Could do with a coffee machine in the room for early morning departures. Given that it rains suddenly and the front of the entrance gets a river of water, hotel could plan for a few planks for guests not to get ankle deep in water- after which drying shoes becomes a huge problem!

location, architecture/decor of the building/house, room size, reception and staff. the bar and the bar keep Antonio was wonderful.

Stayed in January 2023

style at the cost of functionality: the sleek bathroom lacked towel rails and the two small hooks were placed at a height fit for a basketball player as was the hairdryer. I had to stand on a chair to hang my clothes in the wardrobe! The switch to lower the blind was behind impractical bedside tables with oversized lamps and useless spaces.

great location, friendly and helpful staff. lovely old aristocratic house sympathetically restored.

Stayed in January 2023

No hot water most of the day (only warm), and the flow was very slow, my room had a mold smell (and the mold itself on the walls).

Good breakfast, super friendly staff, great location.

Stayed in January 2023

It is unacceptable that in a 4-star hotel, for 7 days, the bed linen is not changed. There were also single-use glasses in the room, and if you washed them and threw them in the trash, they were not replaced. There were no toiletries in the bathroom, except shower gel. In a word, the hotel does not meet the requirements of a 4-star hotel.

Stayed in January 2023

Room ventilation had some problems, the air was a bit stale. All went well though had a nice stay

Good bed, tasty breakfast, kind staff, clean bathroom.

Stayed in December 2022

The water in the shower was not hot enough and thay said that it is the policy of emergency

The hotel was very nice and the staff were kind

Stayed in November 2022

The hotel is clean, rooms are spacious with high ceilings, staff is friendly and helpful. Breakfast is tasty with a wide selection of dishes. Also, the hotel is great located - within 5 mins walking distance to the main street Via Etnea and within 15 minutes walking distance to the railway station from where you can catch a train to other cities - Siracusa, Messina, Taormina etc. Really recommend this hotel.

Stayed in September 2022

The room on our first night was poor. It had little light, no mobile phone signal and terrible wi-fi service. This was resolved the following morning by a room change. Warning - don’t accept room 021 !

The manager was very good at resolving a problem with our room. On our return to Catania we decided to stay here again. It is a well located hotel for eating and touring.

Stayed in November 2022

The room was very small and we could barely fit our two carry on bags No drawers to put your clothes away and as a smaller person I had to get up on a chair to hang up my clothes in the closet

The breakfast and staff were fantastic, they have a really nice terrace to enjoy in the warmer weather The location when you walk out the doors and turn left is the San Berillo district with great bars and restaurants. If you turn right your in a seedy small red light district but we never felt unsafe.

Stayed in November 2022

First bed too soft. Had to leave and return home.

Staff was very helpful and friendly. Bar tender, Fredrico, was great! Makes a good drink, appetizer and bar food was delicious.

Stayed in November 2022

room was a little rundown

location

Stayed in November 2022

parking is 2 blocks away from hotel

Stayed in October 2022

The location of Romano House is great! It's close to the center of town with its sights and shopping streets. There is also a very cool, somewhat hidden gem art district just around the corner. The breakfast was very delicious and had lots of options. We really enjoyed the local Granita they served for breakfast. The rooms were spacious, very clean and quiet.

Stayed in October 2022

Lighting in the room was almost non-existent. The room and indeed the hotel while clearly once quite luxurious is looking a bit tired.

Good shower and bed.

Stayed in October 2022

would have been nice to have a kettle with tea/coffee. Also a mirror in the main bedroom

very clean and tidy. Breakfast was really good, staff were very helpful and friendly. The bar was good.

Stayed in October 2022

we heard noise from the street but things quieted down after 10.

beautiful shower and modern vibe. we enjoyed the outdoor patio.

Stayed in October 2022

A little problem with the parking place.

Verry good staff

Stayed in September 2022

We barely had WiFi reception (as well as cellular reception, but that's no fault of the hotel) in our room. We told the staff about it but it wasn't amended during our stay.

The location is wonderful, very close to the city center and Catania's must-see attractions. Lots of great local restaurants nearby, a supermarket and pharmacies. The room itself was good, pretty spacious and quiet, It felt a bit old though, and some of the furniture should undergo maintenance.

Stayed in August 2022

Catania was the dirtiest, most chaotic city I have seen in my twenty years of European travel. if you are compelled to go there, Romano House is a wonderful escape and haven.

This was architecturally significant structure, beautifully redesigned, friendly staff, a real treat to experience. Our room was a former sitting room in an 18th century palazzo, 15 foot ceilings, with original plaster cartouches of the founding family. Love the clean, modern look of the renovated structure.

Stayed in October 2022

The street is a little dark, in the edge of the center. We had to take a flight early in the morning but the officer in the reception tried to convince us to take a taxi that arrives the airport only one hour before the flight. Luckily we insisted on arriving the airport earlier, but if we hadn't we would have missed our flight.

Breakfast was good location is pretty central staff is nice and helpful most of the time. Large and clean room.

Stayed in September 2022