Via Canto De Nelli 2, San Lorenzo, 50123 Florence, Italy
#52 of 380 hotels in Florence
Guests' ChoiceBased on 1369 hotel reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
9.8
Facilities
9.1
Staff
9.5
Value for money
8.8
Free WiFi
8.1
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End of dialog contentReviewed: 31 May 2024
Francesca
United KingdomCentre of town and the valet parking was super easy. The drive in is a little difficult though, roads full of people! But it’s centre of town and within reach of everything. Very quiet inside the hotel and we got a GREAT nights sleep.
Stayed in May 2024
Reviewed: 29 May 2024
Pamela
United StatesA larger reception desk area! Look forward to the expansion and new restaurant on site.
The service from the moment we arrived was excellent. There was a comfortable well-equipped waiting area/lounge available before rooms are ready. It was equipped with stools, a desk counter, plugs, internet access, couches and even a dish of candy was a thoughtful touch for tired travelers! Every hotel should copy this first rate welcoming experience . Parking was so easy with ourcar picked up at the hotel door and returned at any time requested. Both day and night concierges were incredibly helpful with recommendations , directions, language etc. we had two early morning tours before the 7:00am. breakfast was open , so offered and arranged packed breakfast.
Stayed in May 2024
Reviewed: 28 May 2024
Elisabeth
AustriaRight in the middle of downtown there is this very nice hotel, not too big, within easy reach and close to many historical places, buildings (churches, museums). The breakfast is excellent and the staff more than friendly and very helpful.
Stayed in May 2024
Reviewed: 27 May 2024
Beatriz
GermanyWe like everything!
A clean hotel near the train station, situated in a safe area and within walking distance of major tourist attractions! Staff Angela is great!
Stayed in May 2024
Reviewed: 26 May 2024
Aleem
CanadaLocation was great. The room was very nice. The staff was incredible.. Especially Angela and Clyde
Stayed in May 2024
Reviewed: 25 May 2024
Anita
United StatesI do wish the AC had cooled the room a little quicker, but no complaints once it started cooling the room.
The staff was very courteous! I found this property and thought let me try a new chain. I was not disappointed! The accommodation was great, location was convenient and the staff was very helpful! We were able to keep our luggage with them and explore the town right before and after our stay. I felt very comfortable and was treated so well! Definitely recommend!
Stayed in May 2024
Reviewed: 23 May 2024
Kimbra
United StatesNot the hotels fault but the have a lot of students on vacation and they were quite noisy. We had a problem with a floor drain in our room and it was in a timely manner. Great! Location. I would stay there again.
The breakfast was the best we had while traveling around Italy
Stayed in April 2024
Reviewed: 22 May 2024
Darryn
South AfricaOur hotel was in an excellent location for exploring Florence. Easy walking distance to most attractions. Our room was clean and luxurious. Staff were very friendly and helpful. Highly recommend!
Stayed in May 2024
Reviewed: 21 May 2024
Gabriel
BrazilPrime location with all the amenities a hotel can offer.
Stayed in May 2024
Reviewed: 20 May 2024
İlker
TurkeyI found the organisation a bit chaotic but it can be ignored. And our room didn’t have city view even though we booked that way.
I was in the city for the congress, besides being very close to the congress centre, everywhere is within walking distance. Breakfast, cleanliness was quite good.
Stayed in March 2024
Reviewed: 19 May 2024
Patricia
United StatesAll good
Location, cleanliness and Staff. Angela was very helpful.
Stayed in May 2024
Reviewed: 19 May 2024
Jocelyn
United StatesStaff are very helpful.
Stayed in April 2024
Reviewed: 18 May 2024
Julia
BrazilLocation is great Room is confortable and clean. Good bed, cofee machine, hairdryer, good amenities. Bathroom was clean, grat shower Employees were friendly
Stayed in April 2024
Reviewed: 18 May 2024
Wang
CanadaNothing
Close to all attractions and train station. Very clean and quiet at night even it’s in the middle of a very busy street.
Stayed in May 2024
Reviewed: 18 May 2024
Mark
United StatesMore protein foods
Just not what I expected
Stayed in May 2024
Reviewed: 18 May 2024
Puhiza
AlbaniaI would change bathroom. It was little bit old.
Location, staff were very helpful. Room was big.
Stayed in May 2024
Reviewed: 15 May 2024
Ariane
United StatesWe had never seen a room this big! With a little foyer, sofa, fridge with a bottle of Prosecco and the best view of the Duomo! The location was perfect and we left the car there and they took care to park it; Amazing! We left the luggage because the room wasn't ready and they took it up to our room, when we left they kept it for us as well. Chiara and the staff were very nice too.
Stayed in May 2024
Reviewed: 15 May 2024
Fatemeh
United StatesThe breakfast was the best.
Stayed in April 2024
Reviewed: 14 May 2024
Keri
United StatesN/A
Location, accommodations, staff
Stayed in May 2024
Reviewed: 13 May 2024
Emilio
Spainroom, bedroom, location, everything was fantastic!
Stayed in May 2024
Reviewed: 13 May 2024
Arezoo
CanadaCheck in time is very later
Excellent location, luxury, beautiful
Stayed in May 2024
Reviewed: 10 May 2024
Charles
United KingdomNothing, everything was as previous guest central review comments.
Breakfast was excellent, staff very friendly and helpful, Staff on arrival welcoming , bags took to the room, Nina was especially helpful and friendly, with local information for restaurants and shops , much appreciated, the accommodation was clean and spacious , no negatives at all .
Stayed in May 2024
Reviewed: 8 May 2024
Malik
United StatesNothing
The location was good, close to all major attractions. The room was excellent with 2 floors and 2 full bathrooms, highly recommended for families with kids. Staff was very courteous and responsive.
Stayed in May 2024
Reviewed: 8 May 2024
Daniel
CanadaAirconditioning did not work after complaining once and they said it worked Front staff said during our check out maybe it is ? electrical, which of course was to late
Clean modern great location
Stayed in May 2024
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