I had a wonderful stay and highly recommend it to anyone visiting the area. The location is perfect, with easy access to local attractions, dining, and shopping. The staff truly made my stay exceptional with their friendliness and kindness. A special mention goes to the housekeeping team, who demonstrated great integrity. I accidentally left my diamond earring on the bed, and they not only found it but also placed it safely next to the bed. I am incredibly grateful for their honesty and care. The check-in and check-out processes were smooth and efficient, making my arrival and departure hassle-free. Additionally, the staff were always quick to answer calls and promptly fulfilled any requests I had during my stay.

Stayed in May 2024

The location of my room was annoying

I miss cucumber,normal tomatoes,olives

Stayed in June 2024

the room was a little bit old and smaller than what i expected. also, the room key was always lagging and needed to be changed.

The location is wonderful

Stayed in May 2024

The air conditioning in my room had a loud noise whenever I increased it

Room, location, breakfast, cleanliness All was great

Stayed in June 2024

Chaos for check in and providing access to the room and customer service. We had to wait for an afternoon to be able to change rooms

Location and confort of rooms. Concierge was great and giving excellent addresses

Stayed in April 2024

Our espresso machine was not working . I wish they checked it before . Also concierge staff was not very helpful when I approached him the day we were leaving and needed a taxi to the airport.

Location is very good. Very charming hotel

Stayed in May 2024

It’s very busy a lot of people coming through

I love this hotel I stay whenever I go to Milan because it’s a great location to everything Very well decorated very professional staff.

Stayed in May 2024

Location Friendly staff

Stayed in May 2024

- not all reception shifts were as friendly as morning shift. - room view was on unpleasant view of fire-stairs of the building back not even a road, this was never mentioned anywhere. - bed wasn't kingsize it was too adjacent beds, and tables in pictures in booking were more. - bed lining and pillow of first day were smelling unfresh annoying. - toilet paper holder was broken in the toilet, and they dont replace wet slippers as part of room service. - very slow response for room service when requested. - power socket near the room coffee machine didn't work easily without my own adapter.

- they were kind enough to allow an early check in for me. - morning shift when I arrived was too kind & friendly. - room service personnel were too kind. - good room service. - exceptionally excellent location. - they gave excellent umbrella for the rain.

Stayed in May 2024

the rooms are really old and over valued

the location only

Stayed in May 2024

Perfect location

Stayed in February 2024

I liked the room very mich

Stayed in May 2024

Very small room for three people. Not really comfortable

Location

Stayed in April 2024

Scrambled egg not good. Bacon not good.

Location is good. Selection of food is good. Service also good. Excellent lounge area with good service and choice of drinks and snacks.

Stayed in April 2024

Only downside, Stayed two nights, one night with AC not working, very disappointed with reaction of Hotel. Otherwise, nothing I did not like about hotel.

Location is great, liked the Hotel.

Stayed in May 2024

The breakfast staff need to be more professional.. i make special omelet one day and they forget about it .. there are no salt in every table you need to wait to find it .. these little if you solve that will make hotel perfect

Best location in milano ..

Stayed in April 2024

First day Hot water was not working at all. We could not take shower. Than we learned there was a problem in our flat. No information given and we try to solve it an hour.

Stayed in April 2024

A maze to the rooms

Location, cleanliness, great breakfast Front desk is friendly and great gym

Stayed in April 2024

Nothing really

Starhotels Collezione in Italy is absolutely wonderful. Rosa Grand is right behind the duomo, so it’s easy to get to places by foot or by metro/tram. We had 2 joining rooms for a family of 4. With Milan as our last stop and all of us being a bit exhausted, the rooms provided great comfort in between our multiple adventures.

Stayed in April 2024

Centrally located close to the Duomo. The lobby area is nice and busy, but very well organized with attentive Front office clerks and Smart attendants. Rooms are modern, spacious, and clean. Definitely would stay again.

Stayed in March 2024

location of the room at the very end of the corridor.

Location of hotel comfort of the room

Stayed in February 2024

Reception staff were not welcoming. Except few who were great on terms of dealing with visitors. Special thanks to Antonio. Room services staff also not very helpful

Location is great.

Stayed in March 2024

The noise from the room service early morning

Location

Stayed in March 2024

Staff at Breakfast are arrogant , ( not front desk )

Location, large rooms

Stayed in February 2024