Via Cola di Rienzo 217, Vaticano Prati, 00192 Rome, Italy
#23 of 937 hotels in Rome
Guests' ChoiceBased on 110 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.5
Facilities
9.4
Staff
9.8
Value for money
9.0
Free WiFi
9.7
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End of dialog contentReviewed: 28 April 2024
Ioana
RomaniaIts on the last floor with no elevator. So you have to carry your luggage on the first stairs u til the elevator and then on the last ones. The doors are not isolated so you are hearing all the noise.
The staff
Stayed in April 2024
Reviewed: 20 November 2023
Charis
United KingdomVery very basic rooms. The photos show it much better than it actually is. I’d I was judging the room solely id say it was the same standard as a premier inn. Very disappointing
The best thing about this property was the polite staff. Very accommodating and helpful.
Stayed in November 2023
Reviewed: 18 October 2023
Indumathi
United KingdomOn your description about the hotel, you have said - 'there is a lift' . but you forgot to mention that this lift doesn't go up to the hotel! It stops at floor 5. The hotel is at the 6th floor! I am disabled. I telephoned the hotel 2 days before my arrival to verify this. I was told "our hotel has 6 floors. We have a lift. You have to climb a few steps to your room". This was not the case. The hotel is ONLY ON THE 6TH FLOOR. And I had to carry my work bag everyday up and down the flight of stairs to the 6th floor - all the way from the 5th floor. I really could have done without this aggravation - and I paid nearly 2000 pounds for this! I wish both booking.com and the hotel would have been forthright about this so I could have decided if I wanted to stay here. The hotel had only breakfast, so we had to go down for our meals - more steps! I have been a regular user of booking.com. This inaccuracy of your description has made me feel distrusting of your information.
The staff were exceptional! From the Manager onwards, the staff at the reception, at the dining room, the cleaners - they could not do enough for us. We felt well looked-after and cared for. Clean hotel
Stayed in October 2023
Reviewed: 3 August 2023
Jay
EswatiniThat we were charged 150$ for a broken bed. But I would notice if we broke a bed during our stay. And if by some reason we did break the bed and did not notice surely the beds quality should be questioned. We were a couple with a 1 year old baby. We used the bed for sleeping. Nobody jumped on the bed.
The hotel was lovely. The service was excellent. I was really happy with everything. But when I left my card was charged 150$ for a broken bed. We had a 1 year old sleeping in our bed. I dont understand how a couple with a 1 year old can break a bed.
Stayed in July 2023
Reviewed: 11 November 2023
Anonymous
Germany-
I truly don’t know where to start! Our stay at the Place 217 was such a unique and amazing experience. We were warmly welcomed and even got a free room upgrade! Our room as well as the accommodation in general were so spotlessly clean throughout the whole time. As to the breakfast it had a quite good variety. As to the location we can’t complain either. The Vatican is very near and can be reached by walking. The metro & bus stations are also near the accommodation. The staff were all very very friendly and polite and totally made us feel like home. Whatever we needed they helped us out and most importantly took time for us and for our questions. We felt their pure appreciation during our whole stay and hope to be showing our appreciation through this pretty honest review! Truly a gem in the heart of Rome! Grazie mille!
Stayed in November 2023
Reviewed: 25 May 2024
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