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Reviews of Best Western Jacksonville Inn 3 stars

1600 John Harden Drive, Jacksonville, AR 72076, United States

#1 of 6 hotels in Jacksonville

Guests' Choice

Review score

Based on 124 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking-Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    The construction near the hotel

    Breakfast was good there was no apple juice or orange juice

    Stayed in April 2024

  • Reviewed: 7 December 2023

    8.0
    It was convenient and clean.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Price of room was a little higher than thought it would be.

    I liked it was close to several eating establishments.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    7.0
    My time here was okay. There is construction in the area making it difficult to navigate the area. The property itself c
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The wear and tear and lack of remodeling.

    I like that is was safe

    Stayed in November 2023

  • Reviewed: 26 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking-Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Missing a coffee pot, refrigerator was making a loud noise so had to unplug. Outside space limited...went on other side of hotel to allow pets to go potty...lots of trash on that side. The "likes" outweighed the "didn't likes". ;)

    Room was great!!...comfortable, clean and quiet. Staff was very accommodating and serviced with a smile. Great hot & cold breakfast! I'm glad we stayed here!

    Stayed in November 2023

  • Reviewed: 6 August 2023

    8.0
    Very good
    • Couple
    • King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Pool was not well kept! Would have liked to used the pool, but it was showing a lot of algae! Realize that it is hot but SHOCK treatment is necessary!

    Stayed in August 2023

  • Reviewed: 20 July 2023

    6.0
    Would use again if in the area.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking-Ground Floor
    • Stayed 2 nights

    Presence of flies and bathtub drain stopper did not operate.

    Breakfast and location were great.

    Stayed in July 2023

  • Reviewed: 2 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No hand soap/body wash

    Pillows and breakfast

    Stayed in May 2023

  • Reviewed: 20 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Jetted Tub - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was given the wrong room and I could hear doors slamming all night

    I usually get a great room I don’t know what happened this time

    Stayed in March 2023

  • Reviewed: 9 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The location.

    The bed was very comfortable.

    Stayed in June 2022

  • Reviewed: 23 June 2022

    7.0
    I will most likely stay elsewhere not time.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking-Ground Floor
    • Stayed 2 nights

    I did NOT like that the pool water was murky green. It looked to me like it needed to be shocked and when I ask the girl about it all she could do was smile and say I don't speak english. And I had to clean the bugs out myself. They didn't clean the pool up. Was supposed to open at 10am but I had to go to the office to ask why it wasn't open at 12pm. Oh she forgot.

    We ate breakfast there the first day but the second morning we went elsewhere. Wasn't very good at all. I would much rather had fruit or muffins.

    Stayed in June 2022

  • Reviewed: 21 June 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The coffee maker was a bit dated I would have preferred a small keurig.

    My king suite was great. All amenities were in order. Breakfast was good and plentiful. Staff was friendly. Common areas were stopped down and cleaned regularly.

    Stayed in June 2022

  • Reviewed: 13 June 2022

    7.0
    it was ok.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did not like how the clerk charged our with the 3rd party vendor our credit card versus verifying with us. We were going to use a new card we had in our possession. It cause our other account to be overdrawn. We resolved it but the fact that she didn't verify with us first.

    I like the location.

    Stayed in June 2022

  • Reviewed: 17 May 2022

    9.0
    very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking-Ground Floor
    • Stayed 1 night

    The swimming pool was closed

    The breakfast was very good and clean. The room was clean,

    Stayed in May 2022

  • Reviewed: 16 May 2022

    9.0
    Very comfortable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    I liked that the facilities were at the back of the room instead of the front. It made it easier to bring luggage into the room.

    Stayed in May 2022

  • Reviewed: 9 May 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking-Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    The people that were there were loud and partied most the night outside. Parking was insane. Could not park in front of our room because so many people that were partying.

    Clean and reasonable price

    Stayed in May 2022

  • Reviewed: 11 April 2022

    8.0
    decent stay and best customer service.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Jetted Tub - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The connecting room to ours was like paper thin walls.

    the rooms were updated and had the best customer service.

    Stayed in April 2022

  • Reviewed: 17 February 2022

    8.0
    Very good
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking-Ground Floor
    • Stayed 6 nights
    • Submitted via mobile

    sheets were stained, confirmed first floor when booking then told they did not have one available. Elderly Mom had to navigate stairs as well as ice covered parking lot and ADA ramps.

    close to parents house

    Stayed in February 2022

  • Reviewed: 31 October 2021

    8.0
    Hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Wifi is weak on the back quarter of the building often disconnected or had a weak connection

    It's in a convenient location the rooms are nice and the accommodations and staff are nice

    Stayed in October 2021

  • Reviewed: 31 October 2021

    6.0
    We would stay there again
    • Business trip
    • Couple
    • King Room with Jetted Tub - Smoking
    • Stayed 2 nights

    Wi Fi said unsecure access on my laptop so I was leery of using it. Room was hot when we got there and fridge was not turned down . Everything else was okay.

    Convient access, Wi Fi said was unsecure so did not use it. Room was clean, did not know they were cleaning every day so was a little suprised when came back and it had been cleaned. Would stay there again.

    Stayed in October 2021

  • Reviewed: 3 October 2021

    9.0
    Employees extremely friendly and helpful. Especially Theresa. I enjoyed talking with her.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking-Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was ok. Good variety. They kept coming in to restock so always had plenty of food out.

    Stayed in September 2021

  • Reviewed: 2 September 2021

    9.0
    Great stay
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Have no complaints other than the note from housekeeping to remember them. I noticed this starting out on my trip and in every room. Usually I do leave a tip if the room is clean. It may just be me but this I find kind of tacky

    Had a nice area to walk my puppy. The room was clean. It was quiet and so was the a.c. very nice. For once had a great shower great water pressure. I usually don't like to spend that much but it was worth it and not to much out of line. The bed was most comfortable, great night sleel

    Stayed in August 2021

  • Reviewed: 14 August 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Pet Friendly/Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Water pressure was low

    Location to my event

    Stayed in July 2021

  • Reviewed: 24 July 2021

    7.0
    Very convenient location, clean
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was ok, we were expecting more options as we're other guests in the dining area.

    Stayed in June 2021

  • Reviewed: 9 June 2021

    7.0
    Just an average hotel room stay.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    The spa tub button to turn on the jets was not there so no spa tub. That would have been nice to relieve pain from driving. Also bed was pretty stiff. Pool was torn apart.

    Liked location close to base. Liked how room was isolated from other rooms.

    Stayed in June 2021

Showing 1 – 25

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