Older and more run down than the pictures online depicted. No Smart TV as they had advertised. For over $700 per night expected more of an honest depiction.

Great location. Close to Piazza San Marco and the Grand Canal. Brand new bathroom was beautiful. Breakfast included was a nice perk too!

Stayed in April 2024

This suite had a small lovely kitchen area with all the facilities but unfortunately nothing to eat, of prepare food with. The bed was a little hard for my liking.

This was a lovely spacious room in a great position to explore Venice. Clean sheets and towels every day! Lovely shower and bathroom.

Stayed in April 2024

It is really difficult to find as you have to go through the Hotel to check in and this is not clear on the instructions

Next to St Mark's square so excellent location. Breakfast was good.

Stayed in April 2024

Suites were separate to hotel but no issue really’ just a minute walk.

Location

Stayed in December 2023

A bit old furniture

Suite was big, had everything we need except for dishes (plates, forks etc.). Location is great and the stuff we're very friendly

Stayed in December 2023

Could have allowed early check in. Though did get assistance on holding luggage. Was helpful

Great location. Staff very helpful

Stayed in November 2023

Great location

Awesome suite complete with kitchenette, spacious bathroom, and a patio. My only issue was that it was hard to get too. A sort of adventure involving many steps, corridors, and 2 elevators. 😆

Stayed in September 2023

Rooms are separated from the main building as well from the breakfast hall, and it takes few steps and stairs to reach them: not a problem for us, but it can be challenging for people with limited mobility. There is a kitchenette, but the stove is not working, and no utensils are provided (I was hoping for at least an electrical tea kettle, or glasses): again, not a problem for us since I ended up buying some tea and sugar at the Supermarket nearby, and boiling the water on a mug in the microwave. I expressed preference for a room with a balcony, but it looks like it was not available: not a big deal, since our room was very comfortable. TV was not working, and even if a member of the staff was sent immediately to take care of it, the problem persisted: once again, not a problem, we vere in Venice! Very basic amenities: there is just a small sitting area near the Reception Desk, and the bar was permanently closed. Breakfast was good and adequate, not too many items, few fresh choices and several packaged products, but all the essential.

Perfect location: superb, quiet, comfortable, nicely furnished, and most of all spacious rooms) which in Venice are a luxury!) just few steps from Piazza san Marco. But above all, amazing Staff: very professional and courteous, the Front Desk was also able to arrange a "birthday surprise" for my son (for an extra charge), and to give us many suggestions to enjoy our stay; the waitresses at the breakfast room were kind and attentive. I totally recommend this hotel, and I am definitely returning here next time I'll visit Venice!

Stayed in July 2023

Breakfast and Location were perfect. The Staff was very helpful and accommodating. The room initially given to us had a AC break down and immediately they had shifted us to the new room.

Stayed in June 2023

Kitchenette had no utensils, not even a teaspoon, so if you’re looking for a cup of tea or coffee you’re out of luck.

Great room, very spacious and clean. Location was fantastic, so close to St Marks square and really in the heart of some great shops and restaurants

Stayed in June 2023

the kitchen area has literally nothing there to even make a cup of tea. no pots or pans or knives & forks. a little disappointed as we had planned to cook snacks hence we got that suite

very spacious & in a great location

Stayed in December 2022

the kitchenette lacked a teapot to boil water to make tea, there was no cutleries

spacious and sound proof

Stayed in June 2022

Not really handicap accessible.

Proximity to St. Mark's Square

Stayed in June 2022

Not as accessible as stated, beds were horrible & pillows were flat. Walls were very thin and I could hear people going to the bathroom and talking. Sounded like they were in our room. The sleep sofa was so uncomfortable and the spring was poking in my daughter in laws back.

Location

Stayed in May 2024

- The luxurious suite - The private boat taxi to Murano with glass blowing demonstration (offered by the hotel)

Stayed in May 2024

Dated decor

Location and size

Stayed in February 2024

Not suitable for disable people.

Location

Stayed in November 2023

In November we had to battle a Mosquito infestation in the room. Our request for repellant was not met, so we got our own. Only on the last day we got from the hotel something to battle those hungry insects. The beds were dated and not comfortable at all. Could use new Mattresses. Also the furnishing in the flat itself was dated. There was nothing provided in the kitchen area, not even a water kettle to make tea or coffee.

The location is the main appeal of this property. Just behind St. Marks square, you can easily reach almost all of Venice attractions by foot. It shares the breakfast room with the adjacent Hotel, but lot of better breakfast and dining options around nearby.

Stayed in November 2023

The 11am checkout

Great location right next San Marco Plaza!

Stayed in October 2023

It is slightly hard to find where it is located. Google maps takes you to a different location. For future guests it is better to route to the Royal Hotel San Marco.

The property is located in the centre, right next to St. Marcos square. Our room had a canal view however be aware that not all rooms have a canal view. The property has a lift and the rooms are extremely spacious and were perfect size for our family. Highly recommend 10/10. The property also came with breakfast and a complimentary visit to Murano.

Stayed in August 2023

Wonderful property and location. Perfect for family of 5

Stayed in June 2023

nothing

The place is big

Stayed in December 2022

It was hard to find the entrance.

Stayed in July 2022

no internet connection although the listing says so

location

Stayed in August 2022