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Reviews of Trevi Palace Hotel 3 stars

Via Mazzarino 2, Rione Monti, 00184 Rome, Italy

#119 of 926 hotels in Rome

Guests' Choice

Review score

Based on 347 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.6

  • Value for money

    8.7

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 30 April 2024

    9.0
    Clean, comfortable and well located
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    Nothing, I’d happily stay there again

    The room was a good size and very clean, staff were helpful and friendly. Good location for seeing the main sites of the city. There is quite a steep hill when returning to the hotel which wasn’t a problem for us but should be considered if anyone is less mobile.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Great staff and location

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 7 nights
    • Submitted via mobile

    If I had to critique the hotel in anyway,I would say that the view from my room,wasn't very flattering and overlooked the trash cans.

    My wife and i,went to Rome to celebrate her 60th birthday.We couldn't have been happier, with the hotel and the staff, we had a phenomenal week.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    It did the job. Not the Ritz but very good value for money compared to Rome in general.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. I got exactly what I paid for.

    Helpful staff and quite friendly.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Had a very happy stay here and would recommend as clean friendly hotel conveniently situated.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We were fine with the situation and had no problems as worked very well, but there was no reception after 8pm and access was through an electronic automatic side door.

    Comfortable bed, very clean and friendly helpful staff. Breakfast was tasty and omelette or scrambled eggs available to order. Centrally located and could walk to most attractions within 20 mins.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    High price

    Location Cleanliness Convenience

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Helpful stuff, good location, good breakfast.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Polite and helpful staff. Very nice location. Very clean hotel.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location, nice staff.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Excellent, well located close to all major attractions
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Nothing specific

    Great location just off a main street but quiet by Rome standards. Basic facilities but very clean and excellent staff.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    Top marks -Most welcoming and helpful staff great breakfast - hotel very conveniently located
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    ?

    Most accommodating and helpful staff, great breakfast and most convenient location .

    Stayed in February 2024

  • Reviewed: 6 March 2024

    10
    Ideal location and excellent service!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Excellent service at breakfast! Fresh orange juice, a lot of coffee options and great staff

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    Thoroughly enjoyable.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Daniella, the lady in reception was very kind and informative. She made me feel comfortable and showed me to my room. What an asset to the team!

    Stayed in February 2024

  • Reviewed: 8 February 2024

    10
    Wonderful hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great.

    Fabulous hotel, really great location. The staff are marvellous, very helpful. Hotel is close to the Colosseum, Trevi Fountain etc etc and there's a bus stop around the corner to go to the Vatican city. Would highly recommend this hotel to anyone wondering where to stay in Rome. Breakfast also is very good.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Our stay was Great.
    • Leisure trip
    • Couple
    • Double Room - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Can’t think of one negative complaint

    Everything was Great. Staff is amazing. Location was Great as well.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    10
    Front desk employees were very helpful. I will recommend this hotel to my family and friends.
    • Leisure trip
    • Couple
    • Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Very convenient to the attraction.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Excellent, lovely hotel in centre of Rome! Would stay here again next time I come
    • Leisure trip
    • Couple
    • Double Room with Balcony Annex
    • Stayed 3 nights
    • Submitted via mobile

    Maybe some milk would be nice for the coffee

    Location, overall was brilliant

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    Hotel close to a bus stop
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    There is no place for you to put your personal toiletries in the shower area like a niche or a basket. Rain shower pressure is weak considering that our room is in the 1st floor. You have to switch to the handheld shower to get a better water pressure.

    You can reach the hotel by bus in about 5-10 minutes. There is a bus stop close to the hotel so it is convenient. The room had a street view. In our case, we had to open the windows since we feel a little warm. Because of that, you can hear the street noise from the room especially early in the morning. Breakfast was decent. The only warm food option so far that we've seen is the eggs which they will cook for you, not buffet style. The rest are cold cuts of meat and cheese.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Good family visit to Rome
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights

    Nothing - location was not perfect, but still good

    Decent room, nice staff

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Fab Stay in Trevi Palace Hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Enjoyed our stay. No complaints!

    Great location. Very clean. Staff superb - pleasant helpful and very knowledgeable. Fresh healthy breakfast available with lots of choice. Comfortable beds and great WiFi

    Stayed in January 2024

  • Reviewed: 22 December 2023

    10
    Great location, very friendly staff, would definitely stay here again!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed was a little hard and the pillows too thin, but that is personal preference.

    The staff was absolutely amazing! So friendly and always eager to help. I would highly recommend staying here. Location is also perfect. Close to everything.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    A Lovely Modern Hotel
    • Leisure trip
    • Couple
    • Double Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    Very small issues, no couch in the room, which would be better than the desk, but that's a personal preference. It's a shame you couldn't just have a bedside light on, as I like to read before going to sleep and having the lights on would keep my wife awake.

    The hotel is close to the shopping area and to some of the attractions, so it was great for walking to the shops, restaurants and some of the sights.. It is very clean and modern with very friendly staff. They also supplied pastries of a morning, even if you didn't have or pay for breakfast.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No reception or lobby after 8pm , but I received by whatsapp message a procedure to get the key in a keybox. Rather bad smell from the shower sink.

    Very central location, less than 10mn from Trevi fountain, Quirinale, Colosseum. Very clean and quiet riim with goid wifi. Frendly staff.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    Comfortable staying.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Some guests on the next room were very loud for some nights and also the street is a busy one, so you better keep your windows closed. The room has a big shower in it, but the one in the bathroom is a bit too small.

    Well localized, staff was friendly and provided good recommendations. Room was clean and comfortable.

    Stayed in December 2023

Showing 1 – 25

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