Via Degli Archi 6, 06081 Assisi, Italy
#19 of 73 hotels in Assisi
Guests' ChoiceBased on 175 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
9.8
Facilities
8.8
Staff
9.5
Value for money
8.9
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
David
United StatesLocation
Stayed in April 2024
Reviewed: 23 May 2024
Rosemary
AustraliaBreakfast was average. Disappointed in the coffee as italian coffee is usually so good.
Location excellent. Large room with comfortable bed and couch. Staff friendly. Whole hotel decorated with lovely old style furniture, so lovely to experience.
Stayed in May 2024
Reviewed: 22 May 2024
Anton
CanadaBeautiful spacious room with doors that opened up to a garden area. Great location.
Stayed in May 2024
Reviewed: 21 May 2024
Andrew
United KingdomIt is a bit tired looking in places, but that is part of its charm. But everything is clean and works well.
Friendly staff, great location. Brilliant terraces with great view. Great breakfast.
Stayed in May 2024
Reviewed: 16 May 2024
Disey256
AustraliaClose, easy, flat access to everything. The room was large with an amazing view over the valley from the adjacent balcony. There is also a lovely vine draped courtyard where family and friends could join us for a wine or snack. The lovely Nadia was always helpful and did everything with a smile. Thank you 😊
Stayed in May 2024
Reviewed: 13 May 2024
Vivienne
AustraliaNot a thing
So comfortable and such a spacious room with a lovely view and 2 lounge chairs. Plus there were several small general lounge areas for guests with extremely comfortable chairs. Location was great…..just off the Town Square.
Stayed in May 2024
Reviewed: 12 May 2024
Peter
AustraliaGreat location. Apartment was very roomy and bright. We were fortunate to be in Assissi during the spring festival
Stayed in May 2024
Reviewed: 9 May 2024
Carolyn
United StatesThe bed was too firm.
Wonderful property, charming atmosphere and decor, warm staff, great location, delicious breakfast. This was our second stay and was as delightful as the first. There are lovely sitting areas both indoor and outdoor.
Stayed in May 2024
Reviewed: 5 May 2024
Papageorge
United StatesWhile the hotel itself is slightly dated, its staff and accommodation proximity to sites were excellent during our stay, so I really did not see any concerning negatives to our stay. Definitely would book again at this hotel for its convenience and wonderful staff.
While this is a more simple, somewhat dated hotel, the room was a great size for three occupants. While the bathroom was small, as was the shower, we had ample hot water for showers. The front desk staff was so helpful and the breakfast, which was included, was exceptional from traditional full breakfast items to a large variety of pastries. THe location is excellent- a few steps from the historical piazzas and churches, yet it was very quiet in our hotel room at night. This is an excellent hotel from which to experience all the sites of Assisi.
Stayed in April 2024
Reviewed: 3 May 2024
Larry
United StatesWiFi in room was poor. Had to use sitting room for signal.
Location was great with good breakfast. Room was large and comfortable.
Stayed in May 2024
Reviewed: 17 April 2024
Jayant
United StatesGreat Location between St Francis Church and St Chiara Church - Very helpful staff
Stayed in April 2024
Reviewed: 16 April 2024
Nensi
CroatiaPerfect location
Stayed in April 2024
Reviewed: 9 December 2023
Isabella
ItalyPosition was perfect! The staff was amazing. Everything was perfect, will definitely return.
Stayed in December 2023
Reviewed: 5 December 2023
Bespoke
CanadaI didn't find anything to dislike
Excellent location and operated by lovely ladies and we even saw the 93 year old owner who comes in daily to count the cash!
Stayed in November 2023
Reviewed: 6 November 2023
Mary
United StatesThe only thing we didn’t like was the breakfast…. The food wasn’t as good as we have had in other hotels.
Perfect location for exploring Assisi, very close to central piazza; on pedestrian street, so very quiet; we had a very spacious and comfortable room and bathroom. Staff were very friendly and accommodating; atmosphere is very pleasant and made us feel Like we were in someone’s home.
Stayed in October 2023
Reviewed: 2 November 2023
Rick
United StatesNothing! Would have to make up something if wanted to be negative. Absolutely nothing negative at Hotel Umbra. Assisi is a wonderful city to visit.
Location, excellent! Staff, excellent and helpful!!!!! Room, excellent!!! Value, excellent!!! Breakfast included with room, great!!! Did I mention the great staff!!!!!!!! Favorite overall hotel from all my travels!
Stayed in November 2023
Reviewed: 28 October 2023
Rhonda
Trinidad and TobagoMaybe a little more variety in the savory items at breakfast….. maybe hard boiled eggs and bacon
It was just perfect for our needs… perfect location, wonderful staff, very comfortable room, felt like family.
Stayed in October 2023
Reviewed: 23 October 2023
A
SwitzerlandBathroom a bit small.
Very central location, perfect for discovering Assisi. Big, quiet room with nice view. A parking close to the hotel.
Stayed in September 2023
Reviewed: 22 October 2023
Karen
United StatesThis hotel was the perfect spot in assisi. Room was modest in appointment but very spacious, extremely clean, and comfortable bedding. Delicious breakfast. Highly recommended
Stayed in September 2023
Reviewed: 20 October 2023
Sheila
United StatesNothing.
Everything. From the location to the wonderful helpful staff everything was perfect. Paola answered all our questions before we arrived and Nadia was like our personal tour guide. Our room was perfect with a small balcony overlooking the valley. The restaurant Nadia recommended was fantastic Ristorante Medioedo. It was in a 1000 year old building built on top of Roman ruins. The owner was charming and the food was outstanding. Our stay from arrival to departure was perfect.
Stayed in October 2023
Reviewed: 9 October 2023
Elizabeth
United StatesThe location was very convenient being just off the Piazza del Commune. The hotel had lovely outdoor common patios and one where you could enjoy the beautiful sunsets. Everyone was very helpful from booking it to helping with recommendations and reservations at good restaurants. I loved that I could open the doors to the patio and close the shutters to get fresh air at night. The rooms were clean and comfortable. Loved Assisi and our stay at Hotel Umbra was perfect.
Stayed in October 2023
Reviewed: 3 October 2023
Debbie
United KingdomThere was nothing to find fault with
Everything The location is excellent it is just off of the main square, but it was quiet. Our room had balcony doors with comfortable armchairs just inside so that we could sit in the room and see the beauty of the surrounding countryside and watch the sunsets, and on waking in the morning the view can be appreciated from the bed There are lovely sun terraces and a comfortable inviting courtyard area The breakfast was superb with a very good choice of sweet and savoury, which was constantly being replenished The staff are the most welcoming and helpful that we have found I hope we will return one day not just to Assisi but to this wonderful hotel.
Stayed in October 2023
Reviewed: 2 October 2023
Annabel
AustraliaThe location is outstanding! Breakfast is terrific and the staff very helpful.
Stayed in October 2023
Reviewed: 1 October 2023
Steve
United StatesEverything was find.
Good location with access to a nice terrace area for looking out at the town.
Stayed in September 2023
Utrecht, Netherlands
Camerino, Italy
Chattanooga, USA
Hakuba, Japan
Abraão, Brazil
Spencer, USA
Olsztyn, Poland
Nouakchott, Mauritania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content