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Reviews of Pension Roku 1 stars

399-9301 Nagano, Hakuba, Hokujo 828-344, Japan

#41 of 53 B&Bs and Inns in Hakuba

Guests' Choice

Review score

Based on 35 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The property was in a good location very close to a bus stop and convenience store. The staff were helpful and friendly.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 29 nights

    - Location is quite residential, kinda far from EchoLand, busiest area. - There are 2 or 3 restaurants at walking distance, but you will need to make reservation in advance during January - There is only 1 convenience store close-by. I recommend to rent car to move around

    - Hosts are really nice people. They are communicative and they will make you feel like home. - Location is quite good if your interest is doing ski/snowboard. Bus stop is 3min walking distance. Very close to Happo and relatively close to Hakuba47. Rental car is also close and cheap.

    Stayed in January 2024

  • Reviewed: 26 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Shared Bathroom
    • Stayed 11 nights
    • Submitted via mobile

    Shared bathrooms were a different experience.

    Friendly hosts, great location.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    Close to shuttle
    • Leisure trip
    • Couple
    • Standard Twin Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Strict on the bathroom useage and lounge useage. You basically cannot relax here during the morning and early afternoon even if they are not cleaning anymore…

    Very good location close to shuttle. Good value and comfortable beds

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Great value for money
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Short walk to echoland and restaurants, as well as a 7/11 very close. Shuttle bus stop just outside

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Quiet Pension, great value Hakuba.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    The bed was typically hard, as I've generally found in Japan.

    Friendly hosts, very obliging, lovely people although communication was a little difficult as little English spoken. However, this was never really an issue and good international sign language did the trick. A 7/11 Convenience store about 6 min walk was handy if you wanted supplies, or dinner if not eating out. They have hot water, microwave and a shared fridge, so you can sort yourself out cheaply if you want to.They don't do dinner but do offer a good breakfast which was 1200 JPY, pre order the night before. Convenient location, short walk to end of street for bus stop, which connects you to all the snow resorts and bus/jr stations etc. I really enjoyed the in house Japanese bathroom with tub, magic relax after a big day on the snow Great value for money and I can certainly recommend it. Cheers Bill

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Closer to facilities

    Peaceful, comfortable spacious room. Helpful hosts

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Wifi could get a little weak in my room, which was on the further edge of the house.

    Great location close to multiple shuttle bus stops. The rooms were mostly quiet, everything as expected. Owners were friendly and even explained the shuttle bus times.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    9.0
    Enjoyable
    • Leisure trip
    • People with friends
    • Standard Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Room Too hot during the night!

    Very friendly and helpful hosts. Baths, coffee

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    Great hosts. Warm ski room- cosy boots in the morning.
    • Leisure trip
    • Family with young children
    • Standard Single Room with Shared Bathroom
    • Stayed 10 nights
    • Submitted via mobile

    But far from the action

    Clean and friendly

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Lovely cosy stay, as if you were right at home!
    • Leisure trip
    • Couple
    • Standard Twin Room with Shared Bathroom
    • Stayed 4 nights

    Location of the place was quite far from the main street Echoland, around 10-20 minutes walk (depending on conditions of the street).

    Pension Roku is run by a lovely, old Japanese couple, who mainly spoke Japanese with limited English understanding. They were very patient and took time to translate information on bus timings, routes and making reservations for restaurants close by. It was a 2-story building with reception, dining, lounge and drying room on the first floor, and rooms on the second floor. Came during a quiet time so it was not busy with other guests. Room space was adequate and we were able to keep our luggage open on the floor with enough space to walk. Room flooring was heated and hence made walking very comfortable in the rooms. Shower rooms on the first floor had a hot bath running, which was amazing in the winter.

    Stayed in December 2023

  • Reviewed: 3 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Friendly staff, good location comfortable rooms

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights

    The mattress in my room was a little springy but I still slept pretty well

    Great place to stay for those on a budget, right near the bus two either ends of the valley for skiing/boarding and usually the bus isn't full like it is once you pass happo-one. Couple who run the pension are helpful and kind, servicing your room to empty your bin and fill the hot water for tea each day. They also helped me get a taxi when leaving, and let me keep my ski bag in the dry room once id checked out so I could ski that afternoon. The tourmaline bath is a must try and helps you feel so relaxed at the start or end of each day. Would recommend!!

    Stayed in February 2024

  • Reviewed: 22 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Twin Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    This place is more of a hostel than a hotel. Before coming here I had expectations of it being more like a hotel (if I misread before that’s my bad!). I also had never heard of a ‘pension’ place so I didn’t realize it would be similar to a home stay. I wasn’t too bothered however some things were really inconvenient. The shower room had set times of when we could use it including a cut off time at 10pm which was quite annoying on nights when we went nightskiing. We would have to rush back and have three minute showers to be respectful of the time. I wish I knew this before I booked. Same with the shared downstairs area. It has a Japanese style kettle and I wanted to access it but I was worried because of curfew. Again I didn’t want to be disrespectful but I wish I knew before booking because perhaps I wouldn’t have chosen this place. All that being said the couple were very very lovely.

    The couple who owned the place were very lovely and kind.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Couple who ran it were really nice, it’s close to echoland for food and drinks in the evening. Other people staying there were fun.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Twin Room with Shared Bathroom
    • Stayed 5 nights

    I wasn't allowed to shower after 10pm

    It was a good location

    Stayed in January 2024

  • Reviewed: 7 January 2024

    10
    Ideal location. feel at home after coming back from the whole day of ski
    • Leisure trip
    • Couple
    • Standard Twin Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Non . Everything is perfect.

    Perfect location—-to local bus stop and shuttle bus stop Really clean and well managed—feel so at home to come back to this cabinet after all day skiing The host are so nice and warm and very hospitable, can sense their attention to detail to make the guests’ stay easy and delightful. Nonetheless we really appreciate their hospitality and kindness. Feel so blessed to choose here. Will choose here again next time!

    Stayed in January 2024

  • Reviewed: 5 January 2024

    10
    Great choice for ski stay
    • Leisure trip
    • Couple
    • Standard Twin Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    No fuss stay with helpful hosts. Very clean and comfortable place. Close to ski resort shuttles! Very grateful for the host helping us out when we arrived.

    Stayed in January 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 18 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 29 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 25 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

Showing 1 – 25

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