7 Via delle Orchidee, 97014 Santa Maria Del Focallo, Italy
#8 of 51 hotels in Santa Maria Del Focallo
Guests' ChoiceBased on 9 hotel reviews
9.7Cleanliness
9.6
Comfort
10.0
Location
9.4
Facilities
9.8
Staff
10.0
Value for money
9.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 9
Reviewed: 25 November 2023
Timothy
United StatesThe weather. Though to be fair we traveled in November, that is our fault. However, the pool was heated. Bonus!
We were met the property manager who provided the keys and a quick introduction to the property. Lory showed us everything about the pool, kitchen, property, wifi, etc.. It was really a very easy process.
Stayed in November 2023
Reviewed: 22 June 2023
Alvin
MaltaLiked everything
Everything
Stayed in June 2023
Reviewed: 2 June 2023
Andy
United Kingdomthere is nothing we didn’t like
A fantastic week at Villa Gemma, which is fully stocked with everything you need (and more!). Location was great with a car, lovely beaches just a stones throw away. And the villa is so spacious and perfect in every way - there is nothing to criticise. The outdoor space and swimming pool are fantastic. And the contact and check in was so simple. Thank you for a lovely stay, we will be back!
Stayed in June 2023
Reviewed: 8 May 2023
Erika
EstoniaWe choose the villa to be near to the beach, to relax and to visit places nearby - like Marzamemi, Ragusa etc. Even though it was the end of April and the sea water was still cool, we did swim there:))) And the pool, it was the number one why we choose this villa. The children spend there so much time. The second reason why we choose this villa, was the outdoor kitcen area - it exceeded our expectations. During our 4-night stay we did have dinner outside only two times. At start we thought, that we make a great dinner only one time. But we enjoyed making breakfast, lunch and dinner so much that we keep driving to the local store and by some local food for every day:)
Stayed in April 2023
Reviewed: 14 August 2022
James
United Kingdomproperty was lovey. location was a little isolated and had to drive to restaurants.
Pool area was fantastic and had everything we needed
Stayed in August 2022
Reviewed: 3 April 2022
Anna
Polandthe house was perfect - clean, spacious, well equipped. The host welcomed us with bottle of wine and olive oil, she was also available for us all the time, whenever we needed anything. The pool is nice (and it was cleaned also during our stay) and the garden great for the kids. bravo!
Stayed in March 2022
Reviewed: 8 October 2023
Rachel
United KingdomThe beds were so uncomfortable and for the price and rating, we feel there were just a few things that let it down. Such as not having all the things we need jn the kitchen to cook, a very dirty pool that wasn’t cleaned without us asking.
It was clean and nicely decorated. They had tried to make the space nice. The outside space is excellentZ
Stayed in September 2023
Reviewed: 23 October 2022
Marcin
PolandThere are no comments available for this review
Stayed in October 2022
Showing 1 – 9
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content