The air-conditioning was rather ineffective. Otherwise, everything was excellent, both in terms of facilities and people.

We enjoyed everything about our stay. The staff were charming. The room was a good size and the ensuite bathroom was good too. We went by car and it was parked for us in the hotel garage (costs extra) which was very helpful. We sat outside for breakfast with a view of Etna. The hotel garden is lovely and provides a nice alternative route to the town centre.

Stayed in May 2024

Nothing....

We stayed in room 22, view was excellent. Room was very comfortable. Location is excellent, but more suitable for persons that can manage steps.

Stayed in May 2024

The room was extremely hot when we got in and it took a long time to cool down ( several hours).

Best location, quiet with incredible views.

Stayed in May 2024

Nothing

Everything! Breakfast was great / room nice and clean / location very good and last but not least, the staff is what makes this hotel extraordinary. Everybody is so kind and helpful at all times. We will definitely come back! Thank you for everything.

Stayed in May 2024

Great location and lovely sea biew

Stayed in May 2024

The service provided was exceptional. The layout of the room was very well designed and had a separate vanity which my wife was very happy with. The location is perfect and the garden is also very nice.

Stayed in May 2024

The cutest staff in the world, everything we asked for they did for us and took care of everything! Very professional, generous and a beautiful place and excellent location! I highly recommend this hotel. If I go back, I will go back to this hotel!

Stayed in May 2024

Nothing!

Amazing property with large, clean comfortable rooms with stunning views of sea or garden. Set back from main street, so quiet. Very clean. Staff particularly professional and helpful.

Stayed in May 2024

Beautiful view, great location, delicious breakfast.

Stayed in March 2024

The crew of this hotel are amazing !!! Helpful with every request. Clean and beautiful rooms. The hotel is located in the city Center. Will sure visit again.

Stayed in April 2024

Nothing

Everything

Stayed in May 2024

No option to pre-book breakfast

View

Stayed in April 2024

Noisy from 6 am sound isolation in general

Very good location, beautiful garden and very close to main street. Breakfast with panoramic view.

Stayed in May 2024

Perfect for travellers wanting to experience Taormina on foot. Very central and lovely location with beautiful sea views!

Stayed in April 2024

The towels were not very comfortable and it needs to be replaced.

The Bell man received us with a great smile and was very helpful and polite. The receptionist was very professional and polite also. The rooms were big and comfortable and the view was amazing.

Stayed in May 2024

Everything

Stayed in April 2024

Absolutely amazing hotel, everything was perfect - the view, the facilities, sleeping comfort, the service etc. We had an amazing sea view and to wake up to it is something to remember for a long time. Breakfast was also fantastic on the sea view terrace. Smiling and helpful staff, simply perfect.

Stayed in April 2024

There is nothing we didn’t like about the hotel. Old Taormina is gone however. The local pub (now gone) which we visited twenty years ago that was owned by a family that remembered how much American soldiers saved the island in World War II and loved Americans, managed to speak enough English to be able to prepare a great Manhatten and play Frank Sinatra songs. Because I’m an American that speaks Italian, we stopped at the old market and visited with the children of the parents who owned a beautiful laced tablecloth store that twenty years ago treated us to a wonderful pranzo before we purchased a hand crafted lace tablecloth. Those days are gone forever.

The staff is extraordinary. The location is central to the heart of what I would call “Main Street”. Hadn’t been to Taormina in twenty years and didn’t’ realize that Taormina has turned into an overcrowded shopping mall. In spite of the criticism, the hotel is a five star destination. Claudia, the reception manager, who acts as the concierge as well, is the most attentive person in the hotel industry. We were greeted with a glass of champagne and the room was breathtaking. If you purchase the breakfast package it is fabalous. If we were staying more than two nights, we could have experienced really great excursions to the beach down below as well as tours of Mt. Etna.

Stayed in April 2024

Kind and helping staff Location

We have been fortunate and received a exceptional room with the view on everything.

Stayed in April 2024

Cannot think of anything.

The central location.

Stayed in April 2024

driving there was much harder than expected

Stayed in April 2024

No tea/coffee facilities in the room Hairdryer awkward to use. Flashing lightbulb above vanity table. Reported it to reception on 1st day but was still flashing a week later.

Beautiful terrace with amazing views Well located in Taormina close to everything.

Stayed in April 2024

The shower would benefit from updating.

Friendly, welcoming and helpful staff. Fabulous view and perfect location.

Stayed in April 2024

Gorgeous view and very nice staff

Stayed in April 2024