33 Gloucester Avenue, Jamaica Montego Bay, Jamaica
#18 of 29 hotels in Montego Bay
Guests' ChoiceBased on 575 hotel reviews
7.4Cleanliness
8.1
Comfort
8.0
Location
8.5
Facilities
7.5
Staff
8.4
Value for money
7.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Delroy
United KingdomBreakfast did not have enough options, no water and no fruits or juice are not provided
Clean and tidy, lovely room, comfortable
Stayed in April 2024
Reviewed: 24 April 2024
Kerry
CanadaBreakfast was only 1 option. Not good
The location
Stayed in March 2024
Reviewed: 14 April 2024
Michelle
United StatesI did not like the property was right next to a club of some sorts. I think it was a karaoke club. At 9pm the music would begin and would not stop until the wee hours on the morning. Very very loud. If you need a quiet place to sleep I do not recommend. But I brought earplugs so the noise didn’t bother me too much.
The property was no to far from the private beach I enjoy, Dr’s Cave. Just a 15 minute walk. I enjoyed being just right her across the street from Harmony park so I had a good view of the oceanfront. The rooms were clean, put together, well lit, and all the utilities ( AC, fridge, microwave, etc…) worked very well. The breakfast was a good size and very enjoyable. The staff were just so friendly and helpful. I really enjoyed my stay and will definitely recommend.
Stayed in April 2024
Reviewed: 14 April 2024
Brianna
CanadaNot much to dislike just an older hotel that did its best with cleanliness. Maybe an update with some of the furniture. The rooms did not have any water and when we tried to ask at the front desk we were not able to get.
I was appreciative they were able to accommodate me so late in the night when I was basically stranded in Montego Bay because the resort I originally booked messed up my reservation. The authentic Jamaican breakfast was great.
Stayed in March 2024
Reviewed: 9 April 2024
Hazel
JamaicaNeed a bit of upgrade...painting internally perhaps
The staff was super helpful and pleasant. The.location was very covenient, and enjoyable and relaxing..getting up to the view of the beautiful ocean. Nice bathroom..comfortable beds, spacious rooms
Stayed in April 2024
Reviewed: 9 April 2024
Nichole
United StatesNot that important, but only small windows with no view, but HVAC was great. So like I said not a big deal.
Great location right on the Hip Strip across from the beach.
Stayed in April 2024
Reviewed: 8 April 2024
Angela
Abkhazia, GeorgiaToo near edge of road
Comfortable and homely
Stayed in April 2024
Reviewed: 3 April 2024
Robin
United StatesThe door didn’t hit flush against the wall so the gap left allowed sound into room
It was clean and close to everything
Stayed in March 2024
Reviewed: 2 April 2024
Bjarni
CanadaThe hotel is a bit rundown. The room had no window to speak of. Noise travels easily to the room, including VERY loud music from the next-door bar. Do not stay here if you can’t sleep through noise. The car traffic on the street in front is heavy and fast, with no pedestrian crossings and no sidewalks in some places, so I would think twice before staying here with children.
The pool and outdoor area are nice. The hotel is well located as it is in easy walking distance to restaurants, bars and shops on the Hip Strip as well as these three beaches: 1) Harmony beach park, 2) The free public beach right in front (One Man Beach), and 3) Doctor’s Cave. The Old Fort Craft Market is also close. The breakfast was simple, but sufficient. Service was okay, but nothing to talk highly of.
Stayed in April 2024
Reviewed: 29 March 2024
David
IrelandStaff not very friendly Old fashioned rooms
Great location Cheap Breakfast included
Stayed in March 2024
Reviewed: 27 March 2024
Clarine
United KingdomCould do with a refurb as looking a little run down. Although the tablecloths at breakfast were clean, they were tatty and crumpled. One even had a big hole in it.
Location to airport, lovely little pool to have a dip in if you don't want to trek to the beach, staff extremely helpful especially as we were travelling with a child. Fridge, kettle and microwave in the room
Stayed in March 2024
Reviewed: 24 March 2024
Basak
United StatesGround floor small room, no window.
Very good location, room was clean, breakfast was good.
Stayed in March 2024
Reviewed: 16 March 2024
Desna
United StatesThe room was cramped, no chairs or desks, and the beds seemed smaller than double beds. Good thing it was for just one night. No natural lighting, or view of anything outdoors from room 104.
The location is close to the airport, beaches, dining and shopping areas. They made remarkable use of the very small room we stayed in. They also had a balcony with comfy chairs which allowed for a beautiful beach/sunset view. Several stars of yesteryear stayed there too. Breakfast was excellent, both in taste and service!
Stayed in March 2024
Reviewed: 16 March 2024
Wanny
United StatesMy room was very basic, not a picture on the wall. But that's small tings. However I think it will be much better with some kind of ambiance in the rooms. There is none.
The staff was very nice. Everyone at the front desk I encounter was helpful and friendly. The location was great, close to everything. The beach across the street or Doctors Cave not too far from the hotel. Nightlife was easy to get to. I didn't really like the breakfast but was still grateful it was provided. It was still a good solid meal. Small and quaint hotel. Very clean. You do hear the music everyone talks about. I didn't find it too bad. Put on the air conditioner to drown out the noise or listen to rain sounds is what I did.
Stayed in March 2024
Reviewed: 14 March 2024
Sagelina
United StatesI like the fact that the pool was 24/7. Breakfast was included and good.
Stayed in February 2024
Reviewed: 10 March 2024
Fredy
CanadaThe first room assigned was smelly we had to request a change
Close to the beach
Stayed in March 2024
Reviewed: 5 March 2024
Alphonso
JamaicaRoom location was at the back, no views
Breakfast was served promptly, parking was good and location was near to work office.
Stayed in March 2024
Reviewed: 27 February 2024
Kamal
United Stateslocation
Stayed in January 2024
Reviewed: 25 February 2024
Clare
United KingdomWe had a noisy first night because of a beach party near to the hotel.
The staff were very helpful and it was a good location too. Breakfast was delicious and fresh - highly recommend the Jamaican 🇯🇲 breakfast.
Stayed in February 2024
Reviewed: 22 February 2024
Patrick
CanadaBreakfast did the job but could of been a bit better but I’m no expert.
It’s well situated
Stayed in February 2024
Reviewed: 21 February 2024
Lorna
United KingdomNot enough loungers to accommodate the number of people. Need to publicise difficulty accessing facilities for less abled visitors due to the lack of lifts. Food options limited. Small portions . Only International breakfast offered on the first day other visitors were offered Jamaican breakfast.
Booked accommodation for 3 adults on ground floor, we ended up with a small room with 2 double beds. Our neighbour a single traveller had 3 double beds to themself. I gave a month’s notice so was disappointed that my request was acknowledged but not actioned successfully. Property well situated. Plenty of ice available.
Stayed in February 2024
Reviewed: 17 February 2024
Jason
United StatesLocation to shop Strip, clean facility, good breakfast
Stayed in February 2024
Reviewed: 9 February 2024
Anne
New ZealandIt is a bit noisy, but to be expected, I suppose being on the strip. Reception is up 3 flights of stairs, but they do have staff to carry your bags up and down. I would have preferred it if the window in the room wasn't opaque and the blind actually worked in order to let some natural light into the room.
Staff were friendly and helpful. The breakfast was surprisingly good, and my sister and I thought that the portion size was decent, albeit the juice came in a miniature glass. The room was spacious. Good location for shopping.
Stayed in February 2024
Reviewed: 4 February 2024
Kamal
United Stateslittle parking tight fit
location and room
Stayed in January 2024
Rimini, Italy
Storlien, Sweden
Gabbro, Italy
Chernomorets, Bulgaria
Chagny, France
Kalpitiya, Sri Lanka
Benidorm, Spain
Iteuil, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content