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Reviews of Shirley Retreat

7 Maven Avenue, Kingston 10, New Kingston, 00000 Kingston, Jamaica

#11 of 19 hotels in Kingston

Guests' Choice

Review score

Based on 364 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 8 May 2024

    8.0
    I comfortably slept each night after partying with my friends. Will definitely stay again!
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No elevator No mat in the bathroom to step on after shower, I had to use one of the 2 towels provided

    Convenient location Friendly staff Great local breakfast

    Stayed in May 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Business trip
    • Couple
    • Premium Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Decor seems a bit dated..

    Location is good… room was clean

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Great place for a value for money city stay. Great location, friendly and clean.
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    No shower gel, shampoo, conditioner or lotion provided, which we didn’t expect. Small hand soap only. The facilities and rooms could do with a bit of a makeover. A pool would add to the amenities.

    Staff were very accommodating and friendly. The location was perfect for the Carnival, which was why we booked. The breakfast was lovely, good portions and the hot chocolate was exquisite. Car parking available too!

    Stayed in April 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Business trip
    • Group
    • Premium Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was not included but an additional cost. Would have preferred if it were. There was an issue with getting an iron and iron board; each room should have their own. Shower needs replacement; pretty old.

    My stay was comfortable and the staff were friendly although not available at later hours but the caretaker was very friendly and helpful. Room was comfortable.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very beautiful and comfortable

    It was a very beautiful place. My family and I felt very comfortable..

    Stayed in February 2024

  • Reviewed: 16 February 2024

    7.0
    Good value for money. The location is central and convenient
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Air conditioning unit was a bit noisy and did not seem adequately sized to cool the room

    Facility was clean and well kept and the check-in process was seamless.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was amazing, bed very comfortable and a good powerful shower

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The location is prime. Easy access to everything. We visited Bob Marley Museum and Devon Ice cream house. It's literally close by. There is a Friday Restaurant at the corner of the street. The staff is very nice and friendly. The place is nice, clean and cozy. I'll definitely visit again and also recommend.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Excellent, my stay met my expectations:
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The location is great, it gives you the feel of being way outside the city but is practically in the middle of it. It’s close to all the major cities/towns in Kingston. The room was was exactly as advertised in the pictures and it was very cozy, the bed was a 9.9 out of 10 and the pillows were the same. Even got quality blankets which both myself and my wife were pleased with. The staff were very polite and helpful and the grounds were generally quiet. The property was secured but honestly felt safe even with out security. If you a looking for the perfect spot this is it.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Excellent location, clean and secure no frills accommodation.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing everything was great

    Fantastic location for Devon House, Bob Marley museum, Hope Zoo very central. No frills accommodation clean and secure.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing is that there is huge construction going on right next doors so you don’t have have the best view and the workers are there from 8am. It didn’t bother us as we stayed just one day and left early but of you staying longer get the rooms facing the other side!

    Very nice, clean, safe. Lovely staff working here. Parking is secured by a gate and there is always someone there. Clean spacious double room with big comfy bed, air conditioning working very well, hot water, wifi, tv. We stayed for one night and it was exactly what we needed. We didn’t get the breakfast but it is available for 10USD per person.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Customer service is excellent

    Stayed in December 2023

  • Reviewed: 18 December 2023

    7.0
    Peaceful and relaxing
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I like the property overall. I just wish that food was not an issue where I had to order out to get something to eat. Apart from that it’s really a nice place to stay

    I like the ambiance and the quite environment. I like the assistance given by staff, especially Ms. Marva. I like that I don’t have to be where so many people are . It’s just small and intimate.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing that was wrong that I would recommend

    The quietness and the staff and check in was very easy

    Stayed in December 2023

  • Reviewed: 28 November 2023

    7.0
    Good location
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Some staff where helpful but one wasn’t who ignored my request

    Location

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast Saturday, I guess the cook was out.

    Mostly everything

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    stay was short, place was clean and quiet. staff professional. space was private. will return.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    the tv channels not all worked

    location was central.place was private

    Stayed in November 2023

  • Reviewed: 1 November 2023

    8.0
    It would have been exceptional if we had good internet services
    • Business trip
    • Solo traveller
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The internet was horrible keeps rebooting, had to go to the lobby in the night to get work done.

    Was clean, staff was friendly

    Stayed in October 2023

  • Reviewed: 31 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Noisy construction next door.

    Breakfast. Close to Ragamuffin Cafe.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    7.0
    Good enough
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Adjacent construction ongoing

    Friendly staff. Maerva kitchen was good.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 5 nights
    • Submitted via mobile

    I didn't like that u have to pay for breakfast and lunch or water at the hotel it should have included breakfast for that price.

    The location was close to everything

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was ok..

    Everything was great..

    Stayed in October 2023

  • Reviewed: 11 September 2023

    8.0
    Friendly people - property close to Devon house and Bob Marley museum
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The property is basic but has all you need

    Stayed in September 2023

  • Reviewed: 18 August 2023

    9.0
    Friendly, kind, and helpful staff. Secured in an excellent location
    • Leisure trip
    • Group
    • Premium Queen Room
    • Stayed 7 nights

    There is not enough room on the outside for you to enjoy a walk or simply sit down and relax in the shade.

    The chef and staff were very nice, friendly, and kind but $10 for breakfast was too much considering that you get only 2 pancakes, some eggs, and a cup of tea. Again, the staff were friendly and helpful. The complex is gated with 24 hour security which is nice also. It is in close proximity to everything.

    Stayed in August 2023

Showing 1 – 25

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