8155 North Academy Boulevard, Colorado Springs, CO 80920, United States
#71 of 96 hotels in Colorado Springs
Guests' ChoiceBased on 1200 hotel reviews
7.0Cleanliness
7.4
Comfort
7.4
Location
8.0
Facilities
7.1
Staff
8.1
Value for money
7.2
Free WiFi
7.7
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End of dialog contentReviewed: 25 March 2024
Maskey
United StatesIt value for price
Stayed in March 2024
Reviewed: 20 March 2024
Angela
United StatesMy bathroom counters had some type of goo on it. My mattress pad and sheets wouldn’t stay on the bed. The light took a few minutes to even turn on and then flickered the entire time they were on. The bathroom pipes also smelled like they hadn’t been used in some time.
The bed was comfy and it was a smooth check in process. No one came to the room at 8 asking to clean the room because the sign wasn’t up.
Stayed in March 2024
Reviewed: 21 February 2024
Journey
United StatesThe beds were semi-comfortable. The drain in the bathroom sink was broken and required having to hold the drain plug up to allow the water to drain. Really gross when you're brushing your teeth! The free break is just okay. Not much effort goes into meal prep. Everything hot is prepared in using a microwave with the exception of the waffles. 2 of the juice dispensers were out of order. The "hot" tub was COLD and impossible to use. The pool is actually an indoor/outdoor pool. The indoor section is the shallow part of the pool, but the water is only 3 feet deep. The temperature was pleasant, but the water was dirty. We had to go request clean towels from the front desk. All the pool towels were lying around mostly on the floor and all completely wet. There were also clothes on the floor left behind by former guests. We only used the pool for 30 minutes our entire stay. The indoor pool and hot tub was 80% of the reason I booked this room.
The associate who checked us in was excellent. He was very friendly and provided all the necessary information. Stellar customer service. Unfortunately, that is where the excellence ends. The room was clean and presentable. The beds were semi-comfortable.
Stayed in February 2024
Reviewed: 5 January 2024
Mary
United StatesThis was supposed to be a handicap room, if my husband would have been in a wheelchair, there was no way for a shower. There is a bathtub, no chair for bathtub and no bars to get out. That is not handicap. Big bathroom and room but need to make that bathroom handicap.
Comfortable bed, nice touch with the desk and couch.
Stayed in January 2024
Reviewed: 27 December 2023
Kristian
United StatesThe TV service was spotty as was the WiFi. My room key needed to be reset each day all three days I stayed there.
Stayed in December 2023
Reviewed: 15 December 2023
Lindsey
United StatesObvious dust buildup on walls…
Stayed in November 2023
Reviewed: 14 December 2023
Erin
United StatesHouse keeping was banging on my door at 845 asking if I was checking out. Posted check out time was 11.
Stayed in December 2023
Reviewed: 22 November 2023
Melani
United StatesFacility was not very up to date lots of older carpet and smells.
Breakfast was okay but same food everyday
Stayed in November 2023
Reviewed: 18 October 2023
Janet
United StatesOur first room had a very loud air conditioning unit, so we switched to a new room that had a fridge that made noises all night long. Maintenance seems to be an issue.
The staff was great. Friendly and helpful.
Stayed in October 2023
Reviewed: 29 September 2023
Angela
United StatesThe hot tub was not working swimming that day was very cold
I enjoyed breakfast
Stayed in August 2023
Reviewed: 27 September 2023
Donald
United StatesMore toilet paper or extra in the room
Pool, breakfast, good sized rooms, lots of pillows, nice staff!
Stayed in September 2023
Reviewed: 26 September 2023
Dolores
United StatesThe parking lot.
Stayed in September 2023
Reviewed: 25 September 2023
Yandeira
United StatesNo hot water
Stayed in September 2023
Reviewed: 17 September 2023
Shade
United StatesClean friendly staff location good
Stayed in September 2023
Reviewed: 5 September 2023
Steve
United StatesLa Quinta has been jacking up prices too high
Always dog friendly
Stayed in August 2023
Reviewed: 1 September 2023
Craig
United StatesSome piece of glass covers for lights were missing the smoke detector is falling off the ceiling and some stains on the bathroom walls that could’ve been cleaned
Breakfast was typical scrambled eggs and waffles
Stayed in August 2023
Reviewed: 24 August 2023
Helene
United StatesDidn’t make the room up. We had to ask to do it. However they did do it quickly.
Good location
Stayed in August 2023
Reviewed: 22 August 2023
Rudy
United StatesThe facility is a little older and it shows its age a bit. Mostly cosmetic, such as scratches on the doors and walls.
The location was great, and the staff was really friendly and helpful..
Stayed in August 2023
Reviewed: 18 August 2023
Grammy
United StatesMini fridge was broke.
The staff was amazing. Jennifer went above and beyond to make my stay amazing. Jeri helped me decide what room to book before I booked it. Erik made sure I had extra blankets and extra pillow.The breakfast lady, Lillian made sure breakfast was ready, hot, and delicious.
Stayed in August 2023
Reviewed: 1 August 2023
Judith
United StatesNothing
No charge for pets
Stayed in July 2023
Reviewed: 30 July 2023
Kristin
United StatesThe beds were very high. They were a bit of a challenge to get in and out of.
It was very clean. breakfast was good with a decent amount of choices. Everything worked in the room as it should. The staff was helpful and polite.
Stayed in July 2023
Reviewed: 28 July 2023
Anita
United StatesIt needs some TLC, little things need to be repaired, such as the bathroom door was pretty banged up on the bottom — little things like that — nothing major. The pool was not clean, and there were no towels in the pool area either day. This made walking anywhere in the motel (including elevators) risky because everyone dripped all the way back to their rooms. (Lots of tile flooring) The indoor part only goes to 2.5 feet, which is fine for the young families, but the deeper part (4 feet), which is outside, has no steps to walk into the pool with. There are built-in ladder steps, but for older patrons and ones with stiff knees/other physical issues, this is very difficult, and not safe at all. The water was nice and warm though!
The rooms/hallways, lobby are seemed clean, although somewhat rundown. Breakfast was awesome and the beds were very comfy 👍😊 The staff were courteous and professional.
Stayed in July 2023
Reviewed: 24 July 2023
Ricardo
United StatesI think the swimming pool needs to be updated. Breakfast was good just needs a little more variety and fresh fruits choices.
it was close to all the attractions we wanted to do. Great location.
Stayed in July 2023
Reviewed: 23 July 2023
Abigail
United StatesPool was very dirty !
Location was great !
Stayed in July 2023
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