Nothing

Great staff, nice hotel and good location.

Stayed in June 2022

the swimming pool was dirty,

close to the city center. rooms are great and noise isolated the terrace is great

Stayed in June 2022

Everything was fantastic, nothing to complain about.

Very friendly, helpful and attentive staff, large number of breakfast options, large and attractive rooms, super efficient with arranging my bus to Wadi Rum :)

Stayed in June 2022

Breakfast was good

Swimming pool was very dirty. The air condition was noisy and fan speed could not be controlled.

Stayed in June 2022

Nothing. Everything was fabulous. I didnt expect that much.but really surprised.

Everything. Available was so nice and well organized. Mr Mohammed at reception was really helpfull. Special thanks to him

Stayed in June 2022

The only thing - awful coffee

Great value for money. The room was spacious and clean, located close to the center with restaurants and 5 minutes by car to Petra. Hotel has a private parking. Next to the hotel the is a great local shop runs by very kind owner, who has docs prices.

Stayed in May 2022

Everything! The owner was so kind and cute with us. Position of the hotel is perfect to visit Petra, just 5 minutes by car to get to the Visitor Centre. Super suggested!

Stayed in March 2022

Room was very small and Breakfast was very poor

Good Location

Stayed in March 2022

No drinking water in room, had a kettle but no tea bags, hot water took 15 mins, safe didn’t work, we were charged a high room rate v what the hotel was selling at a couple of days out and felt ripped off. was generally run down.

Not much, bed was comfortable

Stayed in March 2022

Excellent hotel in a very good location! The room was wonderful with breathtaking view. The breakfast was various and tasty! The staff was friendly and helpful with everything!!!

Stayed in December 2021

Google maps - when you put "Amra Palace Hotel" - show you area indise the Petra (you need to put "Amra Palace" instead, I can`t see the logic here). We called the reception, but they couldn`t (didn`t want?) to help us. I understand it`s google`s - not hotel`s - fault, but they should make an effort to change it. We lost like two hours and a lot of stress. Also that was told on booking (and when I called the hotel, they confirmed it) that we should check-in before 6pm, and we were so stressed we will be late. But at location it turned out, that was not such need at all. So staff either don`t communicate well in english, either ignore customers - or maybe both. The rooms were stinky, sticky, tight and dirty. That was the worse hotel we stayed in Jordan.

Localisation is okey. Very nice garden. Nice cosmetics in bathroom.

Stayed in January 2022

Turkish bath and swimming pool. Decent room

Stayed in December 2021

Room and hotel in general not clean. No hot water later at night or very early in the morning

the room was spacious

Stayed in December 2021

Wish the wifi was a little bit more stable but other than that, no complaints!

The staff was great, room was super comfortable, very clean and great value for breakfast.

Stayed in December 2021

zakaria was a very nice employee , very kind and accommodating

Stayed in December 2021

We booked this hotel for it's indoor pool, the jacuzzi and spa/turkish bath facilities. Yes, there is an indoor pool, but the water cold as in any outdoor pool at this time of the year. All spa/turkish bath facilities unavailable (we learned at check-in). The Pool, jacuzzi and the immediate surroundings were clean, but you would not want to put your towel or any other belonging on the repositories as they were so dusty. The poolside showers and toilets are neglected and you do not want to use them. As I said, the room is really clean, but if your counting on other facilities go elsewhere. We left after one night.

Very friendly staff. The room was sparkling clean.

Stayed in November 2021

Dirty Little room Bad breakfast and no breakfast before 7 00 which is not ideal if you want to be at the opening of Petra at 6 00 Swimming pool cold and dirty

Very great staff

Stayed in November 2021

The hotel feels cosy, the rooms are sound proof and you sleep well there. The staff are pretty friendly. loved it!

Stayed in October 2021

Amra palace has wonderful breakfast also their workers are so kind and helpful. If we come back Jordan Petra, I will stay in there again. The room is clean.

Stayed in October 2021

it was right by the mosque 🕌 so for those not used to morning prayers it can be a challenge. otherwise all fine.

everything. I loved the swimming pool and jacuzzi. if you want to use it in the morning please ask them to heat jacuzzi for you. the staff was very friendly and helpful. the breakfast was nice. it could do with some fresh local fruits if possible.

Stayed in October 2021

Closed sauna and turkish bath which was main criteria for selection. no fruits for breakfast. Hotel overall requires renowation. Receptionist with requests has always sending us to Wadi center.. Be for focus on guests.

Lokalisatuon making it easy to access cenyer and some nice restaurants. Refreshing swimming pool

Stayed in October 2021

Given it's been almost mothballed due to the pandemic it could do with some TLC and attention to detail. Some facilities advertised not fully available

Friendly and helpful staff and owner and good location.

Stayed in August 2021

problems with AC heating, worked very loud during the night impossible to sleep, the water was warm, so forget about the hot shower after sweaty exploring day in Petra (but we were in February, maybe these “uncomfortables” will not exist during the summer stay), quite poor breakfast, cash only, location is too far and up on the hill to walk back after Petra

people were nice

Stayed in February 2023

Its very clean and staff was great

Stayed in May 2022

There are no comments available for this review

Stayed in July 2023