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Reviews of Cleopetra Hotel

Main Street, 71810 Wadi Musa, Jordan

#65 of 84 hotels in Wadi Musa

Guests' Choice

Review score

Based on 101 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    9.6

  • Value for money

    8.8

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 2 December 2023

    8.0
    Great concierge and bed, clean, but bathroom facilities could be better.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Water from shower leaked very easily into bathroom floor, and no hot water on the second day. Breakfast was adequate but could’ve been a bit better, maybe not as good due to slow business nowadays.

    Excellent front desk/concierge, sheets/bed surprisingly very comfortable, adjacent to good restaurant with 20% discount, good wifi

    Stayed in December 2023

  • Reviewed: 30 October 2023

    8.0
    Perfect hotel for when exploring Petra. Nice clean rooms and walking distance from many shops and restaurants.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, great location and good value for money.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Knowledgeable, friendly and helpful staff give your stay just that little bit more.

    Stayed in October 2023

  • Reviewed: 13 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Very nice, owner speaks very good English; less than 10 minutes walk down hill to bus station; can walk down hill several kilometres to Petra gate, but I needed a taxi to get back up the long, steep hill to the hotel; simple but OK breakfast with eggs. Lots of restaurants and shops nearby. Owner was very helpful, he called someone to find out roughly what time to get to the only bus to Amman on a Friday (he said to be at bus station at 7 a.m., which I did, although the bus didn't fill up enough to leave for a couple hours, but that was fine as I was not in a rush).

    Stayed in May 2023

  • Reviewed: 22 May 2023

    9.0
    Great choice in Wadai Musa at reasonable cost
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The host us really helpful. on arrival I mentioned I wanted to fit in lIttle Petra , museum and hamman. Within minutes it was organised. Lots of options available to independent traveller for moving on to other locations. Very near bus station. Hotel provides free shuttle service to and from Petra twice a day as it is about 2km from Petra entrance. Breakfast good local food. Very reasonably priced

    Stayed in May 2023

  • Reviewed: 16 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location, friendly and helpful staff...

    Stayed in May 2023

  • Reviewed: 9 May 2023

    8.0
    GOOD VALUE
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    The room was a bit small for two people, but clean and quiet at the rear of the building. The location is great. It is a managable 20 minute walk to Petra site and very near the bus from Amman. The receptionist was helpful in arranging a last-minute tour and overnight stay in the desert at a reasonable price.

    Stayed in March 2023

  • Reviewed: 26 April 2023

    9.0
    I felt only positive vibes here.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff hospitality.

    Stayed in April 2023

  • Reviewed: 25 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good service

    Stayed in March 2023

  • Reviewed: 21 March 2023

    9.0
    Heartily recommended!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    It is difficult to find fault, but the location does mean an uphill hike, at the end of the day, from the Petra site entrance.

    The staff were all friendly and pleasant, and manager Abdul, who is also a Petra guide, was a mine of useful information and advice, which included very helpful hiking tips. In addition, he kindly arranged my onward transport to Dana. My room was clean, well-maintained, and quiet. The bed was comfortable, the heating worked a treat, and the shower was piping hot. The breakfast buffet was very good, too.

    Stayed in March 2023

  • Reviewed: 16 March 2023

    9.0
    highly recommend!0
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    so clean & confortable with helpful friendly & welcoming staff. my nicest stay in Jordan

    Stayed in March 2023

  • Reviewed: 13 March 2023

    9.0
    Very good value for money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very kind and helpful

    Stayed in March 2023

  • Reviewed: 10 March 2023

    8.0
    Great service; pretty good property.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    I liked almost everything about the hotel except for the bathroom fixtures. The shower head wouldn't stay in position and the bathroom generally was very cheap and janky. Strange that they skimped so much on this while the rest of the hotel was pretty nice.

    Staff was very pleasant, knowledgeable and helpful. I think that's the main selling point for this hotel.

    Stayed in February 2023

  • Reviewed: 8 March 2023

    7.0
    good price-quality relation
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is rather small and it’s get really wet when you shower. The bathroom door is not good and you can hear everything.

    The hotel is okey according to its price. The location is really nice, near the center and many good restaurants but in a quiet street. beds are comfortable and the room is equipped with air conditioner.

    Stayed in March 2023

  • Reviewed: 15 December 2022

    8.0
    It was like stepping into a history book visiting the ancient city of Petra with the town of Wadi Musa wrapped around it
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing! The hotel has a very homily welcoming, feel about it. Easy access to lots of restaurants serving traditional Jordanian cuisine. Good pizza at Yummy Bites!

    The staff were very helpful. We could park outside the front of the hotel as it is not peak season which made it easy to transfer our luggage to our rooms as there are six of us travelling. Our rooms were clean & comfortable. Heating was also available. Breakfast provided a good selection of foods & our packed lunch for a day at Petra was very reasonably priced & satisfying.

    Stayed in December 2022

  • Reviewed: 8 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Generally it was ok but if I was asked for details, It is an old hotel that needs renovation and the rooms are small. Also we stayed for 2 nights and there was no cleaning service. Both the beds felt kind of uncomfortable. Mine was moving and reclining towards the head position. Bathroom needs some attention - repairs. If it was an expensive hotel I would have many complains, considering the price range it was more than ok.

    The staff was amazing, Abdalrahman and the others were very friendly and polite, extremely helpful, I am grateful to meet them. The breakfast was ok, nice traditional Hummus and Labaneh. They offer cooking classes, unfortunately I didn't see that earlier and meal pack for your Petra trip. The room had AC. Nice View from the small window. It is totally worth to stay comparing to the price. Parking just in front of the hotel, restaurant and coffee as well.

    Stayed in December 2022

  • Reviewed: 4 December 2022

    8.0
    Convenient stay for a visit to Petra
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Rooms are a bit dated, no access for disabled people, you need a car to get down to Petra

    Friendly and helpful staff, free WiFi, convenient location within walking distance to shops and restaurants, public parking in front of house, clean bathroom (although minor mold spots), buffet breakfast (local food).

    Stayed in November 2022

  • Reviewed: 29 November 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    the hotel staff are very helpful

    Stayed in November 2022

  • Reviewed: 19 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower in room less than spectacular. Stairs awkward for luggage.

    Very helpful and friendly staff. Good location. Breakfast and packed lunch provided. Easy parking.

    Stayed in November 2022

  • Reviewed: 17 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    very old structure

    - reception staff

    Stayed in November 2022

  • Reviewed: 17 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Rooms were rather simple

    Very helpful tipps on visiting Petra and they provided a lunch package for the day

    Stayed in October 2022

  • Reviewed: 9 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    super helpful staff, room was a little old and run down but it was clean and for the price good value for money

    Stayed in November 2022

  • Reviewed: 7 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was quite far from Petra gate but this is also reflected in the price and there are plenty of taxis up the hill or down to Petra entrance!

    The host was lovely and very helpful!

    Stayed in October 2022

  • Reviewed: 7 November 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    Simple yet clean room. The staff is super kind and offers great tips on what to see and to eat!

    Stayed in November 2022

Showing 1 – 25

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