Nothing everything was great

In general everything was great

Stayed in March 2024

Location

Very nice hotel. Will definetly visit again. The location is a bit far from the airport and downtown but close to major malls. Good breakfast. Lovely welcome fruit basket. The hotel smells amazing.

Stayed in March 2024

Met my expectations

Wonderful selection of food beautiful presentation

Stayed in January 2024

The breakfast should have better selection to match the quality of the hotel

The staff amazing starting from the three security guards, the porters, the receptionist Rowaida and the other Far East Asian lady (Apology I couldn't remember the name) The breakfast restaurant staff

Stayed in January 2024

From the moment I stepped into the lobby, I was greeted with warmth and professionalism by your attentive staff. The check-in process was seamless, and the staff went above and beyond to ensure that I felt welcomed and comfortable. The attention to detail in every aspect of the hotel's presentation did not go unnoticed, from the cleanliness of the common areas to the tasteful décor that created a sophisticated yet inviting atmosphere. The room exceeded my expectations in terms of both comfort and cleanliness. It was evident that the housekeeping team takes great pride in their work, as the room was impeccably maintained throughout my entire stay. The amenities provided added a touch of luxury, and I appreciated the thoughtful details that contributed to a relaxing and enjoyable experience. The dining options at Monarch were truly a highlight of my visit. The variety and quality of the food exceeded my expectations, and the culinary team's dedication to delivering a memorable dining experience was evident in every dish. The attentive service from the restaurant staff further enhanced the overall enjoyment of my meals. In addition to the excellent facilities and services, it was the genuine friendliness and professionalism of your staff that made my stay truly exceptional. Each team member I encountered, from the front desk to the restaurant and housekeeping staff, contributed to creating a positive and welcoming environment.

Stayed in December 2023

Nice new and clean room and bathroom. great staff and customer service. The Breakfast is ok for 4 star hotel

Stayed in December 2023

Nothing

Great value for money! Excellent service and reception. Defenitelly will stay their each time I come to Amman. We got a very nice gift from the Hotel after check out, thanks a lot!

Stayed in December 2023

All good

The best hotel and wonderful team

Stayed in November 2023

Pricey a bit

Cleanliness of the room and comfortable of the space

Stayed in September 2023

Nothing

Actually everything in the hotel, start from hospitality,room services, room cleaning, room decoration and bed comforting. I really liked it and for sure I recommend this hotel to anyone wants to feel satisfied

Stayed in December 2023

Nothing everything was perfect

The jacuzzi is one of the best in the world

Stayed in November 2023

Nothing

Great for couples and families

Stayed in October 2023

No 24 hours restaurant

Great location away from Amman traffic jam

Stayed in October 2023

Breakfast variety wasn’t all that , empty items at breakfast,coffee cups weren’t their empty juice containers ext,,,

Clean nice staff

Stayed in October 2023

A bit more common space to wait. But it really was a lovely hotel.

Staff was friendly and accommodating.

Stayed in August 2023

Delicious breakfast and good location

Stayed in September 2023

The hotel should be 5 stars!!!!

Everything, the hotel is clean and the price is fair. The design is great and the service is top. This hotel is better than all 5 star hotels I have been to in Jordan.

Stayed in September 2023

Everything is perfect Very nice staff specially Raed I will come again

Stayed in August 2023

The service from the staffs was impecable. It was a short stay but remarkble and memorable. Staffs are all attentive and ready to help. The breakfast was really good with many options from cold items to hot dishes items. I tried their dinner buffet and no doubts that they really have amazing chefs! Food was delicious and tasty. The hotel offers many facilities to enjoy while staying. I will recommend this property and i will surely come back. Keep up the good work and good service!

Stayed in September 2023

There is no car parking but they have valet 24/7

Great staff, great service, and great facility. The team Shane, Mohammed Attar, and Raed at fornt desk were very halpful that made me come back and back again. In terms of cleaness it is in the top 10 in Amman and it worth every Dinar you pay here.

Stayed in August 2023

I would like to thank the staff member, Muhammad Al-Attar, and the room manager, Mr. Raed Kotkot, for the wonderful treatment and wonderful reception. They are a wonderful touch of honesty, and these people are friendly and always smiling.

Stayed in August 2023

Nothing. The property is one of the top in Amman.

The receptionist Mohammad Al Attar was amazing! So friendly, professional and helpful and he made our stay awesome! He gave us free dinner and the food was just amazing. Hamad was very nice and smiling too and i believe this is one of the best hotels you can book in Amman. New rooms, outstanding service, delicious food and great location. I plan to stay in Monarch Hotel in every visit to Amman. Keep it up!

Stayed in August 2023

Very important point: private parking. We stayed here one night: we were upgraded to a beautiful room. The structure is not far from the center: we preferred to leave the car parked and move around with Ubers (very cheap and always available) and then walk through the streets of the center. The hotel also has a very nice private pool and a gym on the top floor. Impeccable cleanliness and staff always available, attentive, precise, friendly and available. The room is soundproofed and we had no problem sleeping. The breakfast offers high quality products. Highly recommended!

Stayed in August 2023

The breakfast is not great for my taste but it is pretty well furnished.

Very nice hotel in Amman, extremly friendly staff, and a nice bonus: an outdoor pool!

Stayed in August 2023