“Wonderful staff, even held our luggage for us 2-3 hours after checkout time. Also let us check early for small fee.
The room was nice, had enough space for both our luggage and felt good to be in.”
“Staff were very helpful despite my extremely limited Japanese. Free laundry machines which was great. The room was very comfortable and clean with everything I needed, just 5 minutes from the station.”
“I stayed at Kakegawa with the purpose of takin Oigawa Railway to Oku-oi kojo Station (奥大井湖上駅). unfortunately part of train route was suspended due to landslide. This news is unknown to foreigners. I asked the counter staff when i sensed something was not right as Gmap was not able to produce a proper route for me to go to Oku-oi kojo Station. I spoke to him late at night and he gave full explanations the next morning. His spirit of dedication really impressed me.”
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
